I had the pleasure of dealing with the Clyde North store and the staff were absolutely fantastic and extremely knowledgeable. Kaitlin went above and beyond to get stock to us, in the same batch as... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had great help in store choosing my tiles from the staff at the Deer Park store in Melbourne. Highly recommend this store. This is the second time I purchased tiles for renovations. The first time I... Zobacz więcej
Dealing with Zac at Natiional Tiles Bankstown was an absolute pleasure. Called him numerous times checking on styles and colours. Nothing was abother, our order was promptly put together and when th... Zobacz więcej
Reakcja na opinię
We recieved excellent service from Katie who managed our tile order. She rang me each week to check where we were up to once we had the quote and let me know when the sale was ending so we managed to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z glazurą
- Wykonywanie podłóg
- Materiały podłogowe
- Sklep żelazny
- Projektant wnętrz
- Sklep z przyborami kuchennymi
O National Tiles
Napisane przez firmę
National Tiles was established in 1979 by founder, Frank Walker. Today the company is a market leader in wall and floor tiles and hard surface flooring.
National Tiles is more than just a business. It’s a family. We will never forget our humble beginnings and we’ll always look to the future. Our core values are our compass; respect, teamwork, customer commitment, relentless improvement and innovation are what keep us on target as the ultimate tile destination.
Backed by over 43 years of experience, National Tiles has the international market knowledge, attention to detail and supply chain know-how to meet the expectations of our clients, each and every time.
“Now you can” is our promise and the proof is right there on the showroom and warehouse floors. We import over 2700 containers and three million metres of tiles annually, holding in excess of $20 million worth of stock.
Our commitment to innovation allows us to stock more upgrade and boutique products than ever before and provide breathtaking tile collections to Australia’s lifestyle industries.
It’s our ambition to make breathtaking spaces easy to attain. From a budget bathroom reno to a sumptuous dining room, we’re passionate about empowering our customers to achieve their dreams. We endeavour to bring you the best products we can find at the best prices with the best experience in Australia. We want you to know that, now you can!
Dane kontaktowe
541 Graham Street, 3207, Melbourne, Australia
- 1300 733 000
- customerservice@nationaltiles.com.au
- nationaltiles.com.au
4,4
Doskonała
12 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I recommend it to all
I had a great experience with National Tiles. The purchase process was smooth, and the quality of the tiles was outstanding. The staff were friendly and incredibly helpful, making the whole experience even better. I’d definitely recommend National Tiles to anyone looking for top-quality tiles and excellent service!
13 marca 2025
Odpowiedź od National Tiles
Dear Omid,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Pleasant and helpful staff each time I…
Pleasant and helpful staff each time I came in and able to offer good advise and recommendations
18 marca 2025
Odpowiedź od National Tiles
Dear Karina ,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Odpowiedź od National Tiles
Hi,
Thank you so much for your amazing review!
Your kind words mean the world to us and serve as a great motivation for our team.
Thank you once again for your support and trust in our services.
Kind regards,
Vanessa
I can't believe I had to pay a $20…
I can't believe I had to pay a $20 delivery fee, to collect a single box of tiles, from the store. It should be declared in the price
15 marca 2025
Odpowiedź od National Tiles
Hi David,
Thank you for taking the time to share your feedback with us! We have taken this on board for further development.
We will also call you to discuss this personally.
Kind regards,
Sheree
Very friendly people
14 marca 2025
Odpowiedź od National Tiles
Hi DAOUD,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
Odpowiedź od National Tiles
Hello ANTHONY,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service. It brings us great joy to know that we were able to assist you.
We look forward to seeing you again soon!
Kind regards,
Vanessa
Odpowiedź od National Tiles
Hi Kim,
We greatly appreciate your feedback and are thankful for your kind words.
At National Tiles, we place a high importance on providing outstanding products and service.
We are looking forward to the possibility of working with you again on your upcoming projects.
Kind regards,
Vanessa
Fantastic service
Whilst Naional Tiles were not the cheapest tiles place I visited the customer service & range were impeccable.
The knowledge by everyone involved was awesome, they were the only company to give us samples & explain the difference in tiles gradings
4 marca 2025
Odpowiedź od National Tiles
Hi Karen,
Thank you for your terrific review, we really appreciate it!
We work hard to maintain a market leading range of products and provide the best service possible.
We are pleased to hear that we were able to help you find the right products for your project.
Hope to see you again soon!
Kind regards,
Vanessa
Great service very friendly staff
12 marca 2025
Odpowiedź od National Tiles
Hello DANIEL,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service.
We look forward to seeing you again soon!
Kind regards,
Vanessa
People are great
12 marca 2025
Odpowiedź od National Tiles
Hi GEVETA BUILDING C.O GENCHO GEN,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Kristhel
Odpowiedź od National Tiles
Hi Bill,
Thank you so much for taking the time to share your wonderful feedback with us! We truly appreciate it.
Kind regards,
Kristhel
Staff were super helpful and the store…
Staff were super helpful and the store has a fantastic selection
11 marca 2025
Odpowiedź od National Tiles
Hello LEONARD,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service. It brings us great joy to know that we were able to assist you.
We look forward to seeing you again soon!
Kind regards,
Vanessa
Holding my refund for an unacceptable time
Long story short, I ordered tiles online, they took the money out of my account, informed me the tiles were no longer available and told me they would refund my money. Almost a month later, phone calls and emails, assurances that the refund has been processed, still no refund.
Invoice number 10188708. I don’t understand why you can’t determine the context, I feel my review is pretty self explanatory
13 marca 2025
Opinia niezależna
Odpowiedź od National Tiles
Hi Richard,
I have tried to call today regarding your review,
Please feel free to call back on 1300 733 00 if you wish to discuss this further,
I can see your refund was processed on the 2nd of April to your original payment method.
Great price great service
10 marca 2025
Odpowiedź od National Tiles
Dear David,
We truly appreciate your fabulous feedback. It really means a lot to us!
At National Tiles, we pride ourselves on providing great customer service, high quality products and best value pricing.
We look forward to seeing you again soon!
Kind regards,
Vanessa
Lisa was amazing at Front desk- very…
Lisa was amazing at Front desk- very efficient polite and very helpful.
Excellent customer skills.
6 marca 2025
Odpowiedź od National Tiles
Hi Hope Valley Chicken Bar,
We appreciate you taking the time to provide us with your excellent feedback.
At National Tiles, we place great importance on customer service, and Lisa truly excels. We are delighted to learn that your experience with our team has been positive.
We look forward to the opportunity to collaborate with you again on your future projects.
Kind regards,
Vanessa
Very happy with the great service we recieved…
We recieved excellent service from Katie who managed our tile order. She rang me each week to check where we were up to once we had the quote and let me know when the sale was ending so we managed to order within that time frame and made some savings. She was excellent at updating our order and also gave us some valuable advice in choosing the tiles in the first place. All I can say is 'don't loose her'.
6 marca 2025
Odpowiedź od National Tiles
Dear Jodie ,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Odpowiedź od National Tiles
Hi Jennifer,
Thank you for your fantastic feedback, we value it greatly!
We work hard on providing top class service and ensuring your purchase runs smoothly, all the way through.
We can't wait to work with you on your next project!
Kind regards,
Vanessa
Great people to deal with
Great people to deal with, from tile selection to trades counter, very helpful and excellent selection of all ancillary items.
6 marca 2025
Odpowiedź od National Tiles
Hi Philip,
We greatly appreciate your feedback and are thankful for your kind words.
At National Tiles, we place a high importance on providing outstanding service, and we are pleased to hear that we have been able to assist you effectively.
We are looking forward to the possibility of working with you again on your upcoming projects.
Kind regards,
Vanessa
Great advise and the 3D computer image…
Great advise and the 3D computer image helps with selection! Spend near $7k with a little discount and next day… SPEND AND SAVE SALE…..£#{k !! I would have saved a few thousand 😡oh well!! Jobs done now and we are very pleased with the end result! Cheers Frank….
29 czerwca 2024
Odpowiedź od National Tiles
Hi Roy,
We wanted to take a moment to express our sincere gratitude for your wonderful feedback.
Your kind words mean the world to us, and we are truly grateful for your support.
Here at National Tiles, our dedicated team is committed to delivering exceptional customer service, and we are thrilled to hear that we were able to provide you with a positive experience. We are eagerly looking forward to assisting you with your next project.
Kind regards,
Vanessa
Odpowiedź od National Tiles
Hi SAM,
Thank you for your terrific review, we really appreciate it!
We work hard to maintain a market leading range of products and provide the best service possible.
We are pleased to hear that we were able to help you find the right products for your project.
Hope to see you again soon!
Kind regards,
Vanessa
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