DO NOT USE... Steal Money....Change terms on bonuses when u win to make impossible...said i had to place minimum 8 folds with minimum total odds of 7000/1. Then when you do have money to withdraw wi... Zobacz więcej
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Scammers stay clear I’ll keep leaving reviews until they are shut down. They just keep stalling your withdrawals and make you send in more and more identification until you finally run out and do... Zobacz więcej
I was very sceptical i would get my winnings on National Bet due to reviews, but I was very surprised when I did! The verification was lengthy and tedious and took around a week, once verified the wit... Zobacz więcej
Trust me do not open or deposit with nationalbet10.com or royal fortune you will never ever see a penny of your winnings...period Uk gambling commission have been contacted about these You will n... Zobacz więcej
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Don’t even deserve a star
Don’t even deserve a star. I won £700 and have provided all documents they have asked for and they are at still requesting more. They are asking for another utility bill which I have already provided. Stay away from this site it is a scam and they are happy to steal your winnings. Also been reported to the gambling commission. They are now asking for a utility bill that is certified by a person of authority it’s a joke and just to top it off they have now closed my account with my £700 so have stolen my money. Stay away from this site complete fraud
9 grudnia 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Dear Customer,
Thank you for sharing your feedback. Since you have not provided a review with your details, we assume you are S.W. We would like to clarify the events related to your review:
Based on our terms and conditions, in order to complete your verification, you are required to submit the documents requested as part of the KYC process. As you did not submit all the required documents, as an exception, the refund process for your deposits was carried out. You were also informed in detail that once you submit the missing document, you will be able to request the remaining balance.
Our goal is always to provide the best possible service to our customers while adhering to our rules and procedures.
Kind regards,
I make a deposit 120 euro ,i bet live…
I make a deposit 120 euro ,i bet live sportbetting ,many times ,i made my money 1700 ,i asked withdraw 1000 euro ....
They said me to send my id ,my address ,foto my card ,selfie with my id and on the backround my screen when i was online ......i made all and finally they said that they want tax return ,source of funds.....
I asked them ,what they want .....a document to say when i fount the 120 euro that made the deposit ?
And i wait ,wait ,wait......
24 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Dear Athinagoras,
Thank you for sharing your feedback with us. We value every comment, as it helps us continuously improve our services.
We would like to provide some clarifications regarding your request:
We contacted you via email to verify your details and requested the necessary documents to complete the process, in accordance with the terms and conditions you had accepted.
We received the initial documents you submitted. However, the relevant department required an additional document to proceed with the process.
Following our communication, you informed us that you did not have the specific document. We suggested an alternative option to move forward, but unfortunately, we did not receive the required documentation.
We would like to emphasize that, according to our policy, completing the verification of your personal details is a prerequisite for processing withdrawals. Additionally, we note that you canceled your withdrawal request and proceeded to use your remaining balance.
We sincerely regret if the process did not meet your expectations. We remain at your disposal for any further clarification or assistance to ensure the best possible service.
Kind regards,
Awful casino site
Awful casino site, won some money, asked a question on live chat with Adam believe his name was, really unhelpfull. Lost all my money, this site needs to be closed down as ripping people off
6 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Dear Neil ,
Thank you for sharing your feedback. We would like to clarify the events regarding your above-mentioned review:
On 25/11, we sent you a notification informing you that it is necessary to provide your personal details, in accordance with our terms and conditions. However, we did not receive any documents from you. Additionally, after reviewing your communications with customer support, you were informed that the process requires you to first submit the requested documents in order for your request to be processed.
The rest of your conversations with the support team were regarding your desire to close your account, and when asked for further reasons, you only mentioned that you wished to take a break.
We would also like to add that all your withdrawal requests were canceled, and you used your remaining balance.
Our goal is always to provide the best possible service to our customers while adhering to our rules and procedures.
Kind regards,
After winning £5.000 I wanted too…
After winning £5.000 I wanted too withdraw some money had to go through usual identity checks wanted photograph off my bamk card which I sent they then came back and said you name a deposit with two cards we need you too send photo of other card I explained I can't I lost that month's ago and I informed you was then told well you can't get paid till we see the lost card how can I show it if its lost contacted my bank they said they can't get involved National bet know what there doing to peaple no wonder peaple are taking there own lifes not slow in taking thousands out our banks but trying to claim back our winnings is shocking this company should be closed immediately and prosecuted for putting peaples lifes in danger the way they treat us
28 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for reaching out and sharing your experience. We deeply regret any frustration or stress caused during your withdrawal process.
To comply with strict regulatory requirements and ensure the security of all transactions, we must verify the source of deposits. This includes confirming any cards used on your account, even if they are no longer in your possession. We understand how challenging this situation is for you, and we’d like to work together to find a resolution.
Please contact us at support@nationalbet.com . so we can review your case in detail and provide guidance on the next steps. We truly value your trust and want to ensure a fair and secure process for all our users.
Your feedback is important, and we’ll do everything we can to assist you further.
Site was great to start
Site was great to start, nice bonuses and a good selection of games. However on the 24th November about 8pm, entered a promotion FRSPIN75 deposited £20, got 75% extra £15 and 51 free spins, Bonus was x 35 wager requirement £,1400 in total. I played solid for about 4 hrs, at one point up to over £500 then just after at 00:10am following morning my balance was cleaned out , I enquired and was told the promotion was over and did not meet the wagering requirements, bit strange that means I had 4 hrs to wager £,1400 to release the bonus.On there website it states the following.
You can join the promotion until 25th November, the promo runs from the
21/11/12 to 01/12/24, and wagering requirements should be completed within 30 days. So they have took my whole balance which included my £20 and kept it, yet I had 30 days to meet the wagering requirements not 4 hrs.
I have been in touch on numerous occasions which no joy, just keep saying the promo had ended, which contradicts what there own terms and conditions.
You can’t beat a casino they always find a way to keep your money.
Date of experience: November 24, 2024
Still waiting for an update, send more emails, just reply we will get back to you.
04/12/2025
9th December no updates, no response to any of my emails, Just the worst site I have ever played on.
Apparently, they are really good for customer satisfaction.
So now it’s the 12 dec, still no reply to my initial complaint, so there is your customer satisfaction.
Finally had enough with site, still no response to my initial complaint.
Now closed, please do not sign up to avoid disappointment.
25 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for reaching out and sharing your experience with us. We genuinely apologize for the confusion and frustration this has caused. We fully understand your concern regarding the bonus and the wagering requirements.
To clarify, our promotions do have specific terms and conditions that are set to ensure fairness for all players, including time frames and wagering requirements. However, we recognize that this situation is not ideal, and we would like to look into it further for you.
Could you kindly provide your account details and any relevant information so we can investigate the issue and resolve it as quickly as possible? We truly appreciate your feedback and are committed to ensuring that your concerns are addressed.
Your satisfaction is very important to us, and we’re here to help resolve any issues you may have.
Scam don’t pay out and self exclusion…
Scam don’t pay out and self exclusion breach several of times please take down this as they give out free spins for fake reviews trust poilt you are not doing anything too keep us safe
Moesam1995
4 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your concerns. We take any reports of self-exclusion breaches or issues with withdrawals very seriously, and we sincerely apologize for any inconvenience you’ve experienced.
We would like to clarify that we do not offer free spins or any other incentives in exchange for reviews, and we are committed to maintaining a transparent and fair process for all players. Reviews are an important part of our community, and we encourage honest feedback.
If you believe there’s been an issue with your account or self-exclusion, we would be happy to investigate and help resolve it. Please contact us directly at support@nationalbet.com . with your account details so we can assist you further.
Your trust and safety are extremely important to us, and we appreciate you bringing this to our attention.
I can't agree with the several negative…
I can't agree with the several negative reviews, to be honest. I made a successful deposit and successful withdrawal of several hundred euros (after a KYC process of course). The only downside is that the betting odds that are offered to me are lower after logging in (probably I am limited?).
18 listopada 2024
Opinia niezależna
Have sent several emails to this company and had no reply and been assured by one of their customer service bots that it will be looked into. Nothing has happened! This really is a despicable company.
Realised too late i'd made a huge mistake making a deposit with this company. Requested to withdraw my balance 2 weeks ago and not received it. Tried to log on to speak with their team but my account has been closed. They have basically stolen my money. Please do not open an account with this fraudulent organisation
17 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration you’ve experienced. We understand how upsetting it must be to feel like your account has been closed and your withdrawal request has not been processed.
To resolve this matter, we kindly ask that you contact us directly at support@nationalbet.com . with your account details. We take all cases seriously and will investigate your situation promptly to ensure that everything is in order.
We truly value your feedback, and we’re committed to making this right. Your trust is important to us, and we want to help resolve this issue as quickly as possible.
Contrary to the reviews read I actually…
Contrary to the reviews read I actually found my experience pretty good with nationalbet, once the KYC verification was complete they sent me my winnings within 2 days, great odds for sports betting & customer service extremely helpful
14 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Dear John
Thank you for sharing your experience! We're delighted to hear that you had a positive time with NationalBet and that our KYC verification process and withdrawals met your expectations. We strive to offer great odds and top-notch customer service, so it's wonderful to know you found our team helpful. We appreciate your support and look forward to providing you with the best experience in the future!
best regards
DO NOT USE THIS WEBSITE!!
DO NOT USE THIS WEBSITE!!! It’s a fraudulent site with no uk licence and if you win they will not pay your money .
I won 2,500 they refused to pay closed my account and sent an email pretending to refund my initial deposit into some bogus account that wasn’t even the same one I paid with . Reported to the gambling commission who have confirmed they have no right to operate and said they would remove them but up until now the website is still active .
1 listopada 2024
Opinia niezależna
650 spins with no feature or a win…
650 spins with no feature or a win above 10x, withdrawals take weeks. Not worth playing here, very fishy casino
6 listopada 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your feedback. We’re sorry to hear about your disappointment with your recent experience.
Our games are provided by certified providers and operate on random number generator (RNG) technology to ensure fairness for all players. However, we understand that runs of bad luck can be frustrating.
Regarding withdrawals, we strive to process them as quickly as possible, but occasionally delays can occur due to verification requirements or external banking processes. We’d be happy to review your case and provide updates.Please contact us at support@nationalbet.com .
Your feedback is important to us, and we’d like the opportunity to improve your experience.
Real scam site
Real scam site, I have been waiting for my deposit for over 5 days, they dont answer me anymore on live chat. Thay have forwarded my request to money handling team but it doesnt seem like they are doing anything to get my money o. the site or back to my bank account. Really bad experience dont play on this site!
22 października 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your experience, and we sincerely apologize for the inconvenience caused by the delay with your deposit. We understand how frustrating this situation must be and deeply regret that you haven’t received the support you deserve.
Our team works diligently to resolve payment issues as quickly as possible, but delays can occasionally occur due to additional verification or processing requirements. To ensure we resolve this for you promptly, please email us at support@nationalbet.com . with your account details or reference this review.
We’re committed to making this right and appreciate your patience as we look into your case. Your feedback is important to us, and we’ll do everything we can to improve your experience.
Wish I could give 0 stars to this Scam…
Wish I could give 0 stars to this Scam site. Deposits go into different Bank Accounts ( thats fishy for a start). Cost me £27 playing 20p spins on 1 site, had 9 dead spins and won a grand total of 55p.
My advice is stay away from this dead spin site, YOU WILL NOT PROFIT, LET ALONE WIN ANYTHING .
22 października 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your experience. We’re sorry to hear about your disappointment and appreciate you bringing this to our attention.
Regarding deposits, we work with multiple payment processors to ensure transactions are secure and efficient. We understand how this might seem unusual, but rest assured, every processor is fully verified and compliant with industry standards.
As for the gameplay, all our slots are provided by licensed developers and operate on certified random number generators (RNGs) to guarantee fair outcomes. We understand that runs of bad luck can be frustrating, and we truly empathize with how you’re feeling.
If you’d like us to review your account or discuss this further, please don’t hesitate to contact us at support@nationalbet.com . Your feedback is valuable, and we’re committed to ensuring a positive experience for all players.
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Dieses Casino ist reiner Betrug, Einzahlungen kommen nicht aufs Konto, vom Kundenservice wird man nur belogen!!!
Absoluter Betrug!!!!!
18 października 2024
Opinia niezależna
Worst website ever
I would not use this website it's a scam my partner tried to withdraw money so they asked for id he sent them everything he sent them about 20 different letters for proof of address and they won't accept any of them this has been going on for over a week now still not paying out they were quick enough to take my money with out a fuss tho
11 października 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your experience. We’re sorry to hear about the issues your partner faced during the withdrawal process, and we understand how frustrating this must be.
To comply with regulations and ensure the security of all our players, we occasionally require additional documentation for verification. However, we strive to make this process as smooth as possible and apologize if it has caused any inconvenience.
We’d like to look into this matter immediately and assist you in resolving it. Could you or your partner reach out to us directly at support@nationalbet.com . Providing the account details or a reference to this review will help us prioritize and expedite the resolution.
Your satisfaction is important to us, and we’re here to help.
Genuine review…
Genuine review, and I was wary reading some of those below. Recently joined and before withdrawing had to go through the KYC/verification process. Took a couple of days, but withdrawal almost immediate once verified. Live chat is quick to begin, but response times generally slow.
16 października 2024
Opinia niezależna
Good
This is a great site. But there is 1 big problem, the withdrawal are so slow and are kept on hold for so long that its almost impossible to withdraw anything. I won €10.000 but gambled everything because I couldnt withdraw fast enough and also you can only withdraw 1K at a time. So if you win more than 10K it literally takes 1 year to withdraw everything.
12 października 2024
Opinia niezależna
Absolutely disgusting
Absolutely disgusting. I didn't even realise that I had been signed into a promotion.(If you can call it that). I deposited £50 and I was told I would have to roll that £50 over 35 times to receive £500.
So I just did what I do and turned my £50 into £1200 in 2 or 3 days. I was then given the £500 from the promotion but all my other winnings had disappeared. They gave me £500 of my own money I had won and they pocketed £700. They are disgusting, dis-loyal and prey on addicts and steal their money. You are not even worth a star.
I want my money and winnings
Contact me back and arrange. There is no way on this earth you are keeping £700 of my money. SonnyZeus303
12 października 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your experience, and we’re sorry to hear about your frustration. We understand how concerning this situation is and would like to clarify and assist further.
Our promotions and wagering requirements are designed to provide added value, but we recognize they can sometimes be misunderstood. It sounds like your winnings were subject to the terms of the promotion you joined, which may have included specific rules about withdrawal limits or wagering.
Doesn't even deserve a star I made 2…
Doesn't even deserve a star I made 2 deposits yesterday 1st fine second took them 8 hours to fulfill
Today I make 2 deposits 1st fine 2nd failed yet they took my money and haven't responded and live chat keeps saying the relevant team are investigating the issue
Highly recommend you do not use this website
7 października 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for sharing your feedback, and we’re sorry to hear about your recent experience with deposits. We understand how frustrating it can be to encounter delays or issues, and we sincerely apologize for the inconvenience caused.
We take all deposit-related matters seriously and strive to resolve them as quickly as possible. While some cases may require additional investigation to ensure accuracy, we understand the importance of timely responses.
To help resolve this for you, please provide your account details or reference this review when reaching out to us at support@nationalbet.com . We’ll prioritize your case and work to ensure the matter is resolved promptly.
Your satisfaction is important to us, and we appreciate your patience while we address this issue.
Something very very wrong with this…
Something very very wrong with this site. I've played book of dead and legacy of dead for many years but never have I seen these machines play on here like they did. Literally dead spin after spin. I tried some other slots and they were okish but these 2 were not playing right at all. The site is really nice, staff are pleasant but literally cannot get a decent game on here at all which is a shame as the layout and staff are great.
27 września 2024
Opinia niezależna
Odpowiedź od RoyalFortune
Thank you for taking the time to share your feedback. We're glad to hear you like the site's layout and found our staff pleasant.your kind words mean a lot to us!
Regarding your experience with the games, we understand how frustrating it can be when things don’t go as expected. All our games, including Book of Dead and Legacy of Dead, are powered by licensed providers and operate with certified random number generator (RNG) technology to ensure fairness. However, game outcomes can vary due to their random nature.
We appreciate your honesty and will pass your feedback on to our team for review. If there’s anything specific you’d like us to look into or further discuss, feel free to reach out at support@nationalbet.com .
We value your input and hope to provide you with a better gaming experience in the future.
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