From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Zobacz więcej
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I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Zobacz więcej
I tried Nala’s baby on a whim, I started with the vanilla cloud range but never looked back. It’s always my first stop for my toddlers bits and bobs and we’ve been trying all the different ranges but... Zobacz więcej
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Informacje dotyczące firmy
- Automat z produktami do pielęgnacji skóry
- Sklep z artykułami dla niemowląt
- Sklep z produktami do włosów
Napisane przez firmę
Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.
Dane kontaktowe
Zjednoczone Królestwo
- nalasbaby.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 91% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have emailed regarding this issue but…
I have emailed regarding this issue but had no response.
I received my order of the new scent collection and when opening my parcel I could see and feel the carboard box was damp and swelled.
Two of the bottles had leaked but one a lot more than the other.
The bottles just all pilled in a box with no other packaging… not quite good enough

Odpowiedź od Nala's Baby
Do not use please do a patch test 1st
So pleased we didn't use this on my 4 month old grandson. My daughter and her daughter aged 7 both came up in a raised rash. Avoid Avoid

Odpowiedź od Nala's Baby
Bundle set for my baby…
Excellent service
I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpowering, and leaves the skin feeling incredibly soft and nourished.
The natural ingredients were a big reason I chose the range, and it certainly lived up to expectations. The quality is excellent, the packaging is beautiful, and it feels like a real treat to use every day.
I wouldn’t hesitate to recommend Nala’s Baby to anyone looking for gentle, effective skincare for little ones or even for adults with sensitive skin. I’ll definitely be purchasing again.

Odpowiedź od Nala's Baby
Lovely gifted products purchased for my…
Lovely gifted products purchased for my grandson

Odpowiedź od Nala's Baby
Detangler spray
As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it.
I did recently have an issue with one of the spray nozzles, so I reached out to their customer service team. They dealt with it so professionally, went above and beyond to put things right, and were incredibly kind throughout the whole process. It was also reassuring to find out the nozzle issue wasn’t just me!
The replacement bottle I’ve been using has been working perfectly, and the level of customer service has honestly been amazing. It’s so nice to support a brand that genuinely cares about its customers.

Odpowiedź od Nala's Baby
Warning this product causes allergic…
Warning this product causes allergic reactions.
This is an update on my original review.
I looked at reviews on Trustpilot& Boots website as I bought this product from them.
There are only 1* and 5* reviews. On the Boots website all of the 5* reviewers had been given samples. None of the 1* reviewers had. I have made a formal complaint to Trading Standards & Boots. Boots have been brilliant and have offered me a full refund. If you bought this product from Boots and want to lodge a complaint their customer care number is 0345 0708090. In my opinion this product is unfit for purpose and need to be recalled.

Odpowiedź od Nala's Baby
Absolutely addicted to Nalas baby as a…
Absolutely addicted to Nalas baby as a whole adult lol. It smells good, is natural and I adore the little collections.

Odpowiedź od Nala's Baby
Amazing products
I tried Nala’s baby on a whim, I started with the vanilla cloud range but never looked back. It’s always my first stop for my toddlers bits and bobs and we’ve been trying all the different ranges but vanilla cloud is his favourite of the bunch. He’s crazy for the Paw Patrol offering making bath times more fun for him now.

Odpowiedź od Nala's Baby
Easy and fast ordering and delivery and…
Easy and fast ordering and delivery and the products are amazing

Odpowiedź od Nala's Baby
Great products the only ones my…
Great products the only ones my granddaughter can use , really gentle on her skin and smells lovely 🥰

Odpowiedź od Nala's Baby
This is my first time ordering your…
This is my first time ordering your products, and so far it's good as i was expecting it. Will order more very soon. Delivery was good

Odpowiedź od Nala's Baby
Nala baby moisturiser creams
I love nalas baby im 35 year old women and I use it becuase I have sensitive skin it makes your skin soft and this is now my go to moisture creame i use it on my kids and they love it.smells nice aswell so definitely recommend. Also the price is reasonable I got 3 lotions and strawberry springs body butter for £24 thats an amazing price.

Odpowiedź od Nala's Baby
Love Nala’s Baby and love their customer service
Have loved Nala’s Baby for a while now, and this experience has only made me love the brand even more. Their customer service was incredibly quick to respond and the resolution was handled promptly and professionally.
It’s so reassuring to know that when you do need help, they genuinely care and act quickly. I already love their products, and their excellent customer service has reinforced why I keep coming back. Very much appreciated!

Odpowiedź od Nala's Baby
I ordered the trio pack and I thought I…
I ordered the trio pack and I thought I would save money well I received this package couldn’t wait to start using this for my grandchildren opened it to find 2 bubble bath and 1 shampoo and body wash NOT what I wanted so I emailed them to tell them of my disappointment and I was asked to provide evidence and quickly they replied with an apology and I’m awaiting the moisturiser I originally wanted I have heard a lot of good things about this product so I can’t wait to use it

Odpowiedź od Nala's Baby
I used Nala’s baby on my newborn and…
I used Nala’s baby on my newborn and she immediately came up in rashes over her stomach, chest, shoulders, back spreading down to her legs. I was given eczema treatment for my baby by the doctor and advised not to use it. 3 years later I thought I’d try Nala’s baby again as my daughter has not experienced any flare ups since and thought I’d give it another go. However exactly the same she is covered in red rashes and is complaining of discomfort. Being this is for sensitive skin I am horrified it has happened twice.

Odpowiedź od Nala's Baby
Everything about Nordic Cotton is…
Everything about Nordic Cotton is exceptional. The ingredients in the products are perfect for not just babies but also adults too😉. From I start using Nala’s baby products, my skin is softer and smoother.
Thanks again for giving us the best👍🏾.

Odpowiedź od Nala's Baby
Missing items
I only received 3 items from my order, disappointed that I was not notified that the items were not available or haven’t received a refund for those missing items.

Odpowiedź od Nala's Baby
Great value for money and perfect on…
Great value for money and perfect on little one’s skin. Lasts for long!

Odpowiedź od Nala's Baby
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







