Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Historical customer, placed order yesterday 2x five litre bottles. Trying to figure out why I’ve been charge the invoiced rate plus £1.00 per five litre bottle as two separate card transactions.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is definitely a 5 star product. I've bought supposedly high end expensive products for my hair but Rosemary shampoo & conditioner is THE best & natural. My hair is fine & thinning due a variety o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing products. The body and hair are products smell great and work really well. The pumps are so helpful given that I can only use one hand. Overall great products that are ethical. I would recomme... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always purchase Faith in Nature from their website, their products are great for my sensitive skin and I like that you can have a subscription. It's very convenient to refill my body wash and ha... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami higienicznymi
  2. Kosmetyki
  3. Sklep z produktami do włosów

Informacje o Faith In Nature

Napisane przez firmę

WHAT WOULD NATURE SAY

Naturally derived care
for hair, skin & home

Putting nature first since 1974

Shop refills and zero-waste

Refills

SHOP REFILLS


Refills

SHOP PLASTIC FREE


Refills

SHOP BY FRAGRANCE


Refills

SHOP BY PRODUCT TYPE


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Definitely recommend!!

Amazing products. The body and hair are products smell great and work really well. The pumps are so helpful given that I can only use one hand. Overall great products that are ethical. I would recommend.

1 kwietnia 2026
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Thank you for such lovely feedback !

Oceniono na 3 z 5

£1.00 per 5litre bottle extra

Historical customer, placed order yesterday 2x five litre bottles. Trying to figure out why I’ve been charge the invoiced rate plus £1.00 per five litre bottle as two separate card transactions. I did order or need pumps or bottles.

I like the products, hence being return buyer.

Transparency in communication is required.

27 marca 2026
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Hi, Thanks for your continued support — we really appreciate you coming back to us.

Sorry for any confusion around the charges on your recent order. This doesn’t sound quite right, so we’d recommend getting in touch with our customer service team directly. They’ll be able to look into your order in detail and clarify exactly what’s been charged and why.

Thanks again for flagging this — we agree that clear communication is important.

Oceniono na 4 z 5

I tried the wild rose shampoo and…

I tried the wild rose shampoo and conditioner small bottles from Holland and Barrett and love them. I bought the 2.5l bottles in a discount from your website with free pump. Excellent but the packaging needs work with something of strength to surround the product to stop it getting damaged in transit. The box was damaged and some of the shampoo had leaked a little. Not enough to bother complaining or stop me re-ordering though but a minor annoyance. Pump works great. I wasn't told when the delivery had arrived at the click and collect place so I checked by chance and it was there.

17 lutego 2026
Logo Faith In Nature

Odpowiedź od Faith In Nature

Hi, thank you for your feedback and for letting us know about the damaged box and slight leakage during transit — we’ll pass this on to our team.

Oceniono na 2 z 5

Does not clean

I was looking forward to trying your products but unfortunately, the laundry detergent does not clean and has a faded scent after washing and then smells of nothing after drying. Also, the coconut bundle ( shampoo, conditioner and mask) are too watery and dried my hair.

28 lutego 2026
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Thank you for sharing your feedback, and I'm sorry to hear the products didn’t meet your expectations. We really appreciate you taking the time to let us know about your experience, and I will pass your comments on to our team.

Oceniono na 5 z 5

I have faith in Faith in Nature again

I don't normally write Trustpilot reviews and prefer Google reviews, but I am impressed so had to leave some sort of review. I wrote a Faith in Nature review in 2023, and now this is an update.

I have been using Faith in Nature's shampoo and conditioner bottles for a long time now, as I find it really works on my dry & dull hair. I usually prefer to use the Coconut one. I was disappointed recently to find a 300ml bottle has risen to £7.99 now (eek). Nonetheless, that hasn't stopped me from buying. I decided to purchase 2.5L of each to last me, plus minis for my upcoming holiday.

I usually buy the shampoo and conditioner bottles in Holland & Barratt because I can pick them up in store, or Amazon for the convenience, although they don't always have the Coconut ones.

In November 2023, I ordered from the website and was very very disappointed with how long the delivery took (around 2 weeks, although they did give me a free product with my order because of it) and haven't ordered from the website since then. But I decided to give the website another chance this week and I was impressed! I placed the order 2 days ago and it has already arrived today! Looking forward to having shampoo and conditioner for the next year.

Thank you, Faith in Nature

19 lutego 2026
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Thank you so much for taking the time to review and for giving our website another try — we’re really pleased to hear your recent order arrived quickly and that you’re enjoying the Coconut shampoo and conditioner.

Oceniono na 1 z 5

Just awful

Just awful, I ordered one of their Shampoo as my daughter has tried some of their products which are lovely. But my order never arrived, unable to speak with someone for help. Plus, sent several emails asking for help with no response. Even found a telephone number for the company, but again sadly could not get to speak with anyone for help (very frustrated and disappointed with the complete lack of help, support and customer care)

4 lutego 2026
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Hi, thank you for leaving a review and we are so sorry to hear of this experience. Please can you send us an email with your order number and we will look into this for you ASAP !

Oceniono na 5 z 5

Excellent Customer Service

Really excellent products, have been using them for years. It took me a while to find the right shampoo and conditioner for my hair type but all of the soaps are lovely and I have really sensitive skin. Most importantly the customer service is excellent, I recently had a parcel go missing that was left outside in my neighbours recycling bin and they replaced it without hesitation. Its getting harder and harder to find companies who actually care about their customers nowadays so it was much appreciated 🙂

16 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service

I always purchase Faith in Nature from their website, their products are great for my sensitive skin and I like that you can have a subscription. It's very convenient to refill my body wash and hand wash.

I got in touch as my order got lost in transit, and Sasha very promptly responded and reshipped my order.

Great products and support! Definitely recommend them.

5 listopada 2025
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Thanks for taking the time to leave such a lovely review. We’re thrilled to know you’re happy with your experience, and we truly appreciate your support.

Oceniono na 5 z 5

Just right

Quick delivery. Excellent product.

20 grudnia 2025
Logo Faith In Nature

Odpowiedź od Faith In Nature

Wow—thank you for the 5-star review!

Oceniono na 5 z 5

Always great customer service and…

Always great customer service and beautiful products i use them for my float therapy centre in oxford and the clients love the smell

30 listopada 2025
Logo Faith In Nature

Odpowiedź od Faith In Nature

We’re thrilled to know you’re happy with your experience, and we truly appreciate your support.

Oceniono na 5 z 5

Ordered 5L of hair conditioner & it…

Ordered 5L of hair conditioner & it arrived damaged & leaking. Customer support came back promptly & sorted the issue out immediately. Great products from this company

19 listopada 2025
Logo Faith In Nature

Odpowiedź od Faith In Nature

Thank you for your wonderful feedback! We’re so pleased to hear our team was able to help. We’ll be sure to pass your kind words along.

Oceniono na 2 z 5

Ethical, but somewhat damaging

I have moderately damaged and coloured hair and very sensitive scalp and I found the shampoo bar too strong for my hair, it gave me horrible dandruff and stripped my hair of colour. Switched to liquid coconut shampoo and it still leaves my hair feeling dry, even though some of the dandruff is gone. Liquid conditioner isn't really good either, needs time to work and honestly doesn't help much. The only reason I somewhat like them is because they're ethical and affordable

8 grudnia 2025
Opinia niezależna
Logo Faith In Nature

Odpowiedź od Faith In Nature

Hi Kateryna, thank you for the feedback. Our 99.5% natural origin haircare is expertly formulated to suit specific hair/scalp types (normal, dry, oily, curly). Our team are always on hand if you need a hand finding the right option for you - it could be that the Shea & Argan range may be better suited to your hair type, or the addition of one of our hair masks into your routine. If you want to chat through any options, just pop support@faithinnature.co.uk an email and we'll be happy to help.

Best Wishes
Faith In Nature

Oceniono na 5 z 5

Great!

Great products, great customer service

19 listopada 2025
Logo Faith In Nature

Odpowiedź od Faith In Nature

Wow—thank you for the 5-star review

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