https://mytickets.ae/ Recenzje 

Odpowiedź od https://mytickets.ae/

1 mar 2026

مرحبًا Hanan Yahya،
شكرًا جزيلًا لمشاركتك تجربتك! يسعدنا جدًا أنك قدّرتِ المصداقية وسرعة الرد، ونفتخر بأن تكون تجربتك الأولى مع Mytickets إيجابية. شكرًا لثقتك وكلماتك الجميلة، ونتطلع لخدمتك مرة أخرى قريبًا.

Odpowiedź od https://mytickets.ae/

27 lut 2026

مرحباً Ahmad،

شكراً لك على تقييمك! يسعدنا أنك وجدت الموقع جيداً وتوصي به. نقدّر ثقتك بنا، وإذا احتجت أي مساعدة مستقبلاً فريقنا جاهز دائماً لدعمك.

Odpowiedź od https://mytickets.ae/

24 lut 2026

Dear Momen Ajouz,

We’re sorry for the frustration and inconvenience this situation has caused, especially given that the schedule change was driven by circumstances outside your control.

Your refund request was successfully reviewed and processed on our side, and we have already submitted the official refund request to the airline. At this stage, we are waiting for the airline’s authorization. Due to technical and procedural restrictions, we are not able to finalize the refund (or issue the payment back) until the airline confirms and authorizes the refund request.

Please note that you submitted your refund request on 6 February 2026. According to manual refund policy, the refund must be approved by the airline and the overall process may take up to 3 months: https://mytickets.ae/content/manual-refund.html

As soon as we receive the airline’s authorization, we will immediately inform you via the purchaser’s email with the next confirmed update (including the refund status and any timelines provided by the airline). Thank you for your patience while we await the airline’s decision.

Odpowiedź od https://mytickets.ae/

Zaktualizowano 24 lut 2026

Dear Ms. Kaur,

We’re very sorry for the long delay and the experience you described. We are urgently checking the current status of your refund and verifying the latest updates with the provider.

Please kindly wait for our confirmation — we will contact you as soon as we have the verified refund status and next steps.

UPD 24/02
Dear Gurminder Kaur,

We sincerely apologize for the long wait and for the experience you had with our support team. We understand how stressful and frustrating it is to be waiting for a refund for more than two months, especially when the flight was cancelled by the airline due to bad weather.

The delay occurred because we had to wait for the airline’s internal settlement (mutual reconciliation) for the tickets before we were technically able to complete the refund on our side.

We confirm that the full refund has been processed by us today, 24 February 2026. In most cases, the funds are credited back to the purchaser’s account within 1–3 business banking days, depending on the bank and payment system.

If the funds are not received after this period, please contact us and we will provide you with an official refund confirmation, which you can use to check the transaction status directly with your bank.

If your issue is now resolved, we would truly appreciate it if you could update your review or rating to reflect the outcome. Your feedback helps us improve and supports other customers in making informed decisions.

Thank you for your patience, and again, we truly regret the inconvenience caused.

Odpowiedź od https://mytickets.ae/

23 lut 2026

Dear Eissa,

Thank you for your wonderful feedback. We’re very glad to hear that Nataliia Hrytsan provided professional, patient, and responsive support, explained everything clearly, and helped resolve your flight issue smoothly.

We’ll be sure to share your kind words with her and the team. We truly appreciate your recommendation and are always here if you need any assistance in the future.

Odpowiedź od https://mytickets.ae/

23 lut 2026

مرحباً،

لكي نتمكن من مراجعة العملية بدقة والتحقق مما ظهر لكم أثناء الدفع وما تم احتسابه فعلياً، نرجو تزويدنا برقم الحجز أو بريد المشتري الإلكتروني للتعرّف على الطلب ومتابعته معكم بأسرع وقت.

Odpowiedź od https://mytickets.ae/

22 lut 2026

Dear Ramah Abdalati,

Thank you for your lovely feedback. We’re really happy to hear you enjoy the great prices and how quick it is to book with Mytickets.ae. Your support means a lot to our team, and we’ll keep working to make the experience even better.

Whenever you need us, we’re here to help.

Odpowiedź od https://mytickets.ae/

15 lut 2026

مرحباً أستاذ أيمن،

شكرًا جزيلًا لمشاركتك تجربتك معنا. يسعدنا أن إصدار التذكرة تم بسرعة خلال 20 دقيقة، ونثمّن ثقتك بخدماتنا.

نحن دائمًا في خدمتك، وإذا احتجت أي مساعدة مستقبلًا بخصوص الحجز أو السفر لا تتردد بالتواصل معنا.

Odpowiedź od https://mytickets.ae/

10 lut 2026

Dear Mohammed,

Thank you for your feedback. We’re glad to hear you found our service great and fast. We look forward to assisting you again.

Odpowiedź od https://mytickets.ae/

Zaktualizowano 29 sty 2026

Dear Yuki,

Thank you for sharing your experience. We are sorry to hear about the inconvenience caused by the flight disruption.

In order to review your case in detail and check the status of the refund with the airline, we kindly ask you to provide your booking reference number. Without this information, we are unfortunately unable to locate the reservation or verify the refund process.

Once we receive the booking number, we will be able to investigate the matter properly and provide you with a clear update.

--

UPD 29/01
Dear Yuki,

Thank you for providing your booking reference number.

We confirm that your request is currently under review. We are doing everything possible on our side to process it as quickly as possible. Please note, however, that as an intermediary, we cannot influence or control the airline’s internal processing timelines, and the refund status fully depends on the airline’s response.

That said, your request is under our control, and we are actively monitoring the situation. We are also doing everything possible to ensure it is processed as quickly as possible, as it is in our interest as well to avoid delays and to do our best to resolve the matter to your satisfaction. As soon as we receive any update from the airline, we will inform you immediately.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Odpowiedź od https://mytickets.ae/

28 sty 2026

Dear Abdul Wahid Amjad,

Thank you for sharing your feedback.

We would like to assure you that our team is doing everything possible to arrange the requested seat selection service as quickly as possible. Your request is being actively handled, and it has not been overlooked.

As soon as there are any updates, we will contact you directly.

Thank you for your patience and understanding.

Odpowiedź od https://mytickets.ae/

25 sty 2026

Dear Hamdan Alawlaqy,

Thank you for your feedback and for sharing your experience.

We sincerely apologize for the inconvenience and the frustration caused. In rare cases, the fare can change after payment due to real-time availability and airline pricing updates. If the updated fare is not confirmed, the booking cannot be finalized, and a refund is initiated.

We also regret that you faced difficulties reaching us. This is not the level of service we aim to provide, and we are reviewing this case to improve our responsiveness and communication.

We confirm that the payment has been refunded. If you need the refund confirmation document for your bank, please contact us with your booking number or the email used for purchase, and we will provide it promptly.

Odpowiedź od https://mytickets.ae/

25 sty 2026

شكرًا لك، السيد Ali.

لكي نتمكن من تحديد حجزك ومراجعة الحالة بدقة، نرجو تزويدنا بأحد المعلومات التالية:

* رقم الحجز (Booking/Reservation number)، أو
* البريد الإلكتروني الذي تم استخدامه عند الشراء.

نعتذر عن أي إزعاج بسبب عدم التواصل أو عدم إرسال التنبيهات، وبمجرد استلام البيانات سنقوم بالتحقق والرد عليك في أقرب وقت.

Odpowiedź od https://mytickets.ae/

23 sty 2026

Dear Sayed Ahmed,

Thank you for your feedback. We’re pleased to hear you found our website reliable and transparent, with no hidden fees.

We appreciate your trust and look forward to assisting you with your next booking.

Odpowiedź od https://mytickets.ae/

19 sty 2026

Dear Azeem,

Thank you for your kind words. We truly appreciate your feedback and are happy to hear that Natalia provided prompt and appropriate support.

Your appreciation means a lot to our team. We will be glad to assist you again anytime you need help.

Odpowiedź od https://mytickets.ae/

15 sty 2026

Dear Hassan Alabd,

We are truly sorry for the frustration and inconvenience this situation has caused you. We understand how important it is to receive your money back promptly, and we regret that the waiting time has affected your trust in us.

To clarify where the case stands: your refund request has already been successfully processed on our side and officially submitted to the airline. At this stage, we are awaiting the airline’s authorization/approval. Until the airline provides this authorization, there is unfortunately no technical possibility for us to finalize and release the refund payment from our side — even though the case is already in progress.

We also want to be transparent about the general process: refunds must be approved by the airline and, depending on the airline’s internal procedures, this may take up to 3 months.

That said, we are not simply waiting passively. Today we sent an additional follow-up reminder to obtain the most up-to-date status from the airline and to urge them to proceed as quickly as possible. The moment we receive their authorization or any official update, we will immediately inform you via the purchaser’s email address.

We genuinely want to resolve this for you as quickly as possible and we appreciate your patience while we push for the airline’s confirmation.

Odpowiedź od https://mytickets.ae/

14 sty 2026

شكرًا لكِ أستاذة ندى سليمان على تعليقك اللطيف. يسعدنا أن نعرف أن كيت ميلر استطاعت مساعدتك. نحن دائمًا هنا لدعمك إذا احتجتِ أي مساعدة أخرى.

Odpowiedź od https://mytickets.ae/

13 sty 2026

Dear Parecoy Enitenit,

Thank you very much for your kind words. We are delighted to hear that you had a good experience and that Miss Sabina was able to assist you effectively.

We will gladly pass on your appreciation to her. Should you need any further assistance in the future, please do not hesitate to contact us.

Odpowiedź od https://mytickets.ae/

Zaktualizowano 13 sty 2026

Dear Mr. Chithari,

Thank you for your message. We would like to inform you that your request for invoice issuance has been successfully received.

Please note that the payment was completed on Saturday, 10 January, and today is Sunday, 11 January. As invoice processing is handled during business hours, our team will review your request and provide the required document as soon as possible once working hours resume.

We kindly ask for your patience and assure you that all necessary information will be sent to you in the shortest possible time.

UPD 11/01
We would like to inform you that the requested document has already been sent to the buyer’s registered email address. Kindly check your inbox, as well as the spam/junk folder, to ensure it was not filtered automatically.

If your issue has now been resolved, we would greatly appreciate it if you could consider updating your review and rating to reflect your experience with our customer support team.

Should you need any further assistance, we remain at your disposal.

Odpowiedź od https://mytickets.ae/

11 sty 2026

Dear Mohammed,

Thank you for your message. We would like to look into this matter and clarify the pricing details for your booking.

To identify your reservation and review the situation, please provide your booking reference number or the purchaser’s email address used during the booking process.

Once we receive these details, we will be happy to check the case and assist you further.