They have made changes to my bookings last minute. Had to remain behind whilst my family went to Birmingham alone because of their mess. They made me pay for an extra vehicle because they had initiall... Zobacz więcej
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We booked drop off and pick up from Luton airport. The service and communication was great and it was much cheaper than leaving our car in a long term car park.
The taxi service was great but booking was messy and time consuming. The site is not user friendly. Several phone calls eventually seemed to work, but in the meantime my credit card was blocked, due ‘... Zobacz więcej
We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts an... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.
Dane kontaktowe
Fort Dunlop Fort Parkway, , B24 9FE, Birmingham, Zjednoczone Królestwo
- +44 (0) 121 2859686
- info@mytaxe.uk
- mytaxe.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 16% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Warning to fellow drivers:
Warning to fellow drivers:
I strongly advise all drivers to be very cautious when dealing with this company. My experience with them has been extremely disappointing and unprofessional. They asked me to complete a transfer job, promising payment afterward, but despite numerous follow-ups, I have not received any payment to date.
They keep giving excuses—saying they’ll pay “tomorrow” or “soon”—but nothing ever happens. It’s become clear they have no intention of paying me.
If you’re thinking of working with them, make sure to get full payment upfront. Do not agree to work on partial payment or promises—they simply cannot be trusted. In my opinion, they are running a scam and are taking advantage of honest drivers.
Stay away and protect yourself from fraud.
Warning warning warning this service is…
Warning warning warning this service is a scam, I booked a return journey from Manchester Airport to Liverpool a week ago was quoted a price paid up front and when i arrived at the airport they didn't pitch up, i then had to pay £100 for an airport taxi to take me to my destination.upon contacting them hours latter they apologised and said if i waited 5 minutes they would send another driver???
I then asked them to contact me and confirm the return journey before the due date, they did indeed contact me and told me that the driver they had for that journey was no longer available and i would now have to pay more money in order for them to send a car!!!!!!!
Do NOT go near this ripoff company.
This company has always treated me…
This company has always treated me well, on time, reasonable rates. They have never let me down.
Confusing and stressful
So many emails about bookings and confirmations and the bookings that we asked for bore no resemblance to the price that was eventually charged. We found no way to pay the whole cost on line and the local taxi that did pick us said the price he would have charged us was considerably less than that charged by Mytaxe.
Communication with Mytaxe was difficult as they never replied to emails but did respond to WhatsApp and eventually a phone call
I am glad that some people had a good experience with this company - we did not and would advice to by pass them and just call you local taxi service. It will save you money and stress
Very quick and efficient service the…
Very quick and efficient service the call handler was very good and made us feel comfortable
I would highly recommend this business
Professional & courteous
Rehan is very professional & polite. He helped the family & make journey a pleasure.
Reliable good communcation
Arrived on time - drove us pretty far for a fair price. Easy to book and reliable.
Great service
Great service, comfortable vehicle and water provided for journey. Will definitely use again. Thank you
Efficient communication and…
Efficient communication and arrangement. Everything went perfectly well, could pay online a deposit and the driver by card. The office person Jessy and the driver Donna, congrats !
It's totally scam the worst service…
It's totally scam the worst service ever first they tell final amount is £260 after that say extra pay £34 more worst experience I have proof because they give me total fare 260 it's fraud
Unsatisfactory experience of Mytaxe.
My experience of Mytaxe is that they are unreliable and poor communicators.
I booked the taxi 3 weeks in advance. They took our money up front then let us down on the day. In fact they lied, saying they were outside, then that they were 7 minutes away and then told us they were broken down on a motorway and unable to come. They then asked for £200 more for them to send a alternative vehicle. At my outrage, they reduced this to £85.
I said I was not prepared to pay any more money on the initially agreed fixed pre-paid price, I threatened to report them.
I have since received a full refund and an apology.
I will not be using them again. The whole experience was very stressful.

Odpowiedź od Mytaxe
A Disappointing and Unprofessional Experience
I recently booked an airport pickup with Mytaxe, relying on their assurances of punctuality and flight tracking capabilities. Unfortunately, my experience was far from satisfactory.
Despite confirming in advance that they would monitor our flight and arrive on time, the driver was 45 minutes late. This significant delay was particularly frustrating as we had been explicitly reassured that their service was reliable and that they would be there promptly upon our arrival.
To make matters worse, every time we called for an update, we were told the driver was “10 minutes away”—which was simply not true. This pattern of misinformation continued throughout our wait, making it clear that we were being lied torather than given an honest update.
When the driver finally arrived, another issue arose: they demanded payment in cash, despite our booking confirmation stating that card payment was accepted. This sudden change forced us to disturb a colleague at 10pm at night, leading to a frustrating argument over the phone before they had to use their personal card to resolve the situation.
Overall, this was a very poor service—unreliable, dishonest, and lacking in basic professionalism. I would not recommend Mytaxe to anyone looking for a stress-free and trustworthy transport provider.

Odpowiedź od Mytaxe
Excellent service
Excellent service. Reminders a day prior to travel. Punctual and polite drivers. Well done!
Excellent service with clear…
Excellent service with clear instructions.
Flights cancelled and then delayed we were to arrive into Heathrow late with no chance of Bus or Train to home.
Used the e-mail quote service whilst sat in Polish airport and got a price and confirmation of service.
On arrival I had a text and collection instruction.
The driver and car were top class and the journey was painless.
100% satiesfied
From the booking to the drop off at the airport everything was perfectly organized and went smoothly.
I found the service in the internet and i was contacted via Whats app.I had to pay 1/3 of the price upfront. I got a booking number and got the contact of the driver. I contacted him and made sure, he will be there on time. He picked me up 5 minutes earlier, helped me with my luggage and communicated with me in a way which created a trusting atmosphere. He was very polite, the taxi was clean and he drove in a very responsible and safe way.I will book with this service again when i am in the UK.
I have been using MyTaxe for years now…
I have been using MyTaxe for years now and they are very reliable. The only problem I have with them is that they notify you very late as to who your driver is - and you cold be in the air (if flying from Oz) without knowing whether there will be someone there - there ALWAYS has been though.

Odpowiedź od Mytaxe
It was excellent trip from Heathrow to…
It was excellent trip from Heathrow to wales and the driver was amazing person

Odpowiedź od Mytaxe
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