They have made changes to my bookings last minute. Had to remain behind whilst my family went to Birmingham alone because of their mess. They made me pay for an extra vehicle because they had initiall... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We booked drop off and pick up from Luton airport. The service and communication was great and it was much cheaper than leaving our car in a long term car park.
The taxi service was great but booking was messy and time consuming. The site is not user friendly. Several phone calls eventually seemed to work, but in the meantime my credit card was blocked, due ‘... Zobacz więcej
We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.
Dane kontaktowe
Fort Dunlop Fort Parkway, , B24 9FE, Birmingham, Zjednoczone Królestwo
- +44 (0) 121 2859686
- info@mytaxe.uk
- mytaxe.uk
3,8
Dobra
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 16% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The journey went really well because…
The journey went really well because the driver was professional and kind.
The customer service on the other hand although very responsive tried to add extra last minute charges to our previously decided fare. This issue has been mentioned by many other customers in their reviews.
23 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your feedback.
We’re pleased to hear that your journey went well and that the driver provided a professional and kind service.
Regarding the pricing concern, we would like to clarify that the original booking was made for a saloon vehicle. However, due to the amount of luggage, it was not suitable for that vehicle type. To ensure a comfortable and safe journey, we arranged a larger MPV6 vehicle, which carries a different fare.
We always aim to be transparent and provide the most suitable option for our customers, and we apologise if this was not communicated as clearly as it should have been.
Your feedback is important to us, and we will continue working on improving our communication to avoid any confusion in the future.
We appreciate your understanding and hope to serve you again.
My driver Adnan Mahmoud
My driver Adnan Mahmoud, arrived in good time and was extremely pleasant for the whole journey. He managed to factor in toilet breaks and despite major road works between London and Heathrow delivered me to the airport in plenty of time for me to check in and relax before my flight.
Many thanks Adnan.
11 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your wonderful review!
We’re delighted to hear that your journey went smoothly and that Adnan Mahmoud provided such a pleasant and thoughtful service. It’s great to know he planned the trip well, accommodated your needs, and ensured you arrived at the airport with plenty of time despite the road conditions.
Your kind feedback means a lot to us, and we’ll be sure to pass your appreciation on to Adnan.
We truly appreciate your support and look forward to serving you again soon!
Excellent
Excellent, great communication about my booking. Taxi driver was polite and friendly and importantly arrived just before my booking time. Everything went smoothly and hassle free.
19 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your excellent review
We’re delighted to hear that everything went smoothly and that you were happy with our communication and service. It’s great to know your driver was polite, friendly, and arrived on time.
Providing a hassle-free and reliable experience is always our top priority, and your feedback truly motivates our team
We look forward to serving you again soon!
Highly recommend!!!
Highly recommend we was stranded at Heathrow airport and every taxi was asking for an extortionate amount of money to get home spoke to this taxi service over WhatsApp and within the hour someone collected us from the airport for a reasonable affordable amount. Taxi was comfy and driver was really nice. Couldn’t recommend more!!
17 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you so much for your wonderful review and for highly recommending our service
We’re really glad we could assist you during a stressful situation at Heathrow and get you home safely and comfortably. It’s great to hear that you found our pricing fair, the vehicle comfortable, and the driver friendly and professional.
Your kind words truly mean a lot to our team and motivate us to continue providing reliable and affordable service to all our customers
We look forward to serving you again in the future!
I accidentally booked the wrong date…
I accidentally booked the wrong date for my reservation (entered the 26th instead of the 16th on my phone), and only realized it about 4 hours before the scheduled time. I reached out to them right away, and they were incredibly helpful and quick to fix the issue. Really appreciated how smoothly they handled my mistake—great customer service!
16 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your wonderful review!
We’re really glad to hear that our team was able to quickly assist you with correcting the booking date. We understand that mistakes can happen, and it’s always our priority to resolve them as smoothly and efficiently as possible.
Your kind words about our customer service truly mean a lot to us and motivate our team to keep delivering the best experience possible.
We appreciate your support and look forward to serving you again in the future!
Well worth it for easier travel!
We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts and calls in advance of their arrival. Their vehicles are clean and well cared for. And we love that they drop us off right at the door of our destination, whether that's our kids' home or a hotel. The service isn't cheap but it's well worth it for making our arrivals and departures more pleasant.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve had such positive experiences with mytaxe.uk. It’s great to know our communication, punctual drivers, and clean vehicles have made your journeys smooth and stress-free.
Providing a reliable, door-to-door service is exactly what we aim for, so your kind words truly mean a lot to our team.
We really appreciate your continued support and look forward to serving you again on your future trips to the UK.
Easy to book
Easy to book - professional staff - on time and excellent service.
1 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your great review!
We’re delighted to hear that you found our booking process easy and our staff professional and punctual. Providing a smooth and reliable service is always our top priority.
Your kind feedback means a lot to our team, and we truly appreciate your support.
We look forward to serving you again soon!
Perfect service from A to Z
Easy to contact on line , quick response , good fare , perfect times
7 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
We’re delighted to hear that you experienced perfect service from A to Z. It’s great to know you found us easy to contact, received quick responses, and were happy with our fares and punctuality.
Your kind feedback means a lot to our team and motivates us to continue providing excellent service.
We truly appreciate your support and look forward to serving you again soon!
Easy booking via whatsapp the day…
Easy booking via whatsapp the day before my arrival. Seamless payment and communication with driver. Good driver and car. Will use again 100%
5 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
We’re really pleased to hear that you found booking via WhatsApp quick and easy, even at short notice. It’s great to know that the payment process and communication with the driver were seamless, and that you were happy with both the driver and the vehicle.
Your feedback means a lot to us, and we truly appreciate your support.
We look forward to serving you again on your next trip!
On time and safe to airport with good…
On time and safe to airport with good price thank you Rashid Mehmood
1 marca 2026
Opinia niezależna
Odpowiedź od Mytaxe
We’re pleased to hear that you had a safe and timely journey to the airport at a good price. Providing reliable and comfortable transfers is always our priority.
We truly appreciate your feedback and look forward to serving you again soon!
Fast, clear, and seamless. I'll definitely be back.
I used mytaxe.uk for my journey and overall the experience was positive.
The booking process was simple and fast, and the service was on time as scheduled.
3 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your wonderful review!
We’re delighted to hear that you found our service fast, clear, and seamless. It’s great to know the booking process was simple and that everything ran on time as scheduled.
Your positive feedback means a lot to our team, and we truly appreciate your support.
We look forward to welcoming you back again soon!
Excellent all around
26 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your excellent review!
We’re delighted to hear that you had a great all-around experience with our service. Your kind feedback means a lot to our team and motivates us to keep delivering the highest standards.
We truly appreciate your support and look forward to serving you again soon!
Great service throughout
Great service throughout. Was kept fully informed at each stage of the journey. ie. Initial booking, provided details of pick up, on the day provided name of driver. Driver contacted when flight landed and confirmed pick up. Car was immaculate and driver professional and friendly. I would highly recommend this company, and will definitely use them in the future.
26 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you so much for your kind review!
We’re really pleased to hear that you felt well informed at every stage of your journey. Keeping our customers updated and ensuring a smooth pickup experience is very important to us.
It’s great to know that you were happy with the driver’s professionalism and the condition of the vehicle. Your recommendation means a lot to our team.
We truly appreciate your support and look forward to welcoming you again on your next trip.
Return Journey to London from Essex
The driver was on time, drove safely and was very polite throughout. The vehicle was also clean and comfortable.
22 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
We’re delighted to hear that your return journey from Essex to London went smoothly. It’s great to know that your driver was punctual, polite, and ensured a safe journey, and that you found the vehicle clean and comfortable.
Your feedback is truly appreciated, and we’re glad we could provide you with a pleasant travel experience.
We look forward to serving you again soon!
Driver arrived on time
Driver arrived on time. very courteous and drove very safely. A pleasant journey.
15 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your kind review!
We’re pleased to hear that your driver arrived on time and provided a courteous and safe journey. It’s great to know you had a pleasant travel experience with us.
Your feedback is truly appreciated, and we look forward to serving you again soon!
Odpowiedź od Mytaxe
Thank you for your great review!
We’re delighted to hear you had a great experience with our service. Your feedback means a lot to us.
We truly appreciate your support and look forward to serving you again soon!
Excellent ride
Excellent ride. Very pleasant driver and took me to my destination very speedily. Arrived promptly at my destination. Will certainly use this service again soon
25 grudnia 2025
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your wonderful review!
We’re delighted to hear you had an excellent ride and that your driver was pleasant and efficient. It’s great to know you reached your destination promptly and had a smooth journey.
Your kind feedback means a lot to us, and we truly appreciate your support.
We look forward to serving you again soon!
A wonderful caring company.
I booked this company to take me on a long journey to Formby, Merseyside from Teesdale, Co Durham. My driver, Kalid, was extremely kind and caring. He arrived on time and helped me with my luggage, as I have to use a walking stick.
I was impressed with how the company kept me informed the day before about my driver. I will certainly be using them again if I need to make a long journey. A bonus was the offer of a complimentary bottle of water.
I would definitely recommend this company.
19 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your heartfelt and wonderful review!
We’re truly delighted to hear about your positive experience on your long journey. It’s especially rewarding to know that your driver, Kalid, provided such kind and caring assistance and helped make your trip comfortable.
We’re also pleased that our communication kept you well informed and that the small touches, like the complimentary water, made a difference to your journey.
Your recommendation means a great deal to us, and we sincerely appreciate your trust in our service.
We look forward to assisting you again whenever you need to travel.
Good cab and driver
15 lutego 2026
Opinia niezależna
Odpowiedź od Mytaxe
We’re glad to hear you were happy with both the cab and the driver. Providing a comfortable ride with professional drivers is always our priority.
We truly appreciate your feedback and look forward to serving you again soon!
Very good experience. Great value.
I had a good experience with this taxi service for my trip to the airport. The driver arrived on time, was professional, and helped me with my heavy luggage.
The vehicle was comfortable, making for a relaxing start to my journey. We navigated through traffic smoothly, and I arrived at the terminal with plenty of time to spare.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Mytaxe
Thank you for your kind feedback!
We’re really pleased to hear that your airport journey went smoothly and that you found our service to be good value. It’s great to know our driver was on time, helpful with your luggage, and ensured a comfortable and stress-free ride.
We always aim to make travel easy and reliable, so your comments mean a lot to us.
We appreciate your support and look forward to assisting you again on your next trip.
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