I signed up for a trial for less than $9.99 to test the program. The next thing I knew, I was billed $49 for what I assumed must be an annual subscription. A month later, I received another $49 billi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... Zobacz więcej
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I didn’t know why I was paying $70 a month for what I thought was a onetime life purchase. It turned out I had 2 accounts. One I was paying monthly for. It’s a shame the app didn’t realize earlier how... Zobacz więcej
Reakcja na opinię
Had a major meltdown initially but Caroline and Sam were exceptionally successful in assisting me to be a lifer. How you go from not wanting to stay to not wanting to leave, now that’s what I call cus... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Dane kontaktowe
Florinis 7, Greg Tower, 1065, Nicosia, Cypr
- trust@myplantin.com
- myplantin.com
4,3
Doskonała
457 recenzji
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Kylie from customer service responded…
Kylie from customer service responded quickly and resolved my concerns.
13 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind feedback, Terri! 🌱
We’re delighted to hear that Kylie was able to respond quickly and resolve your concerns. Providing fast, caring support is very important to our team. Happy growing, and we’re always here if you need anything! 🌿
PlantIn Team 🌱
I got a response very quick and…
I got a response very quick and received a refund right away.
12 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Tina! 🌱
We’re really glad to hear that our team responded quickly and processed your refund without delay. Providing fast and supportive assistance is always our priority. Wishing you all the best and happy growing!
PlantIn Team 🌱
Well they did give me a refund after…
Well they did give me a refund after contacted them by email a couple of times.
12 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your experience with us, Yolanda! 🌱
We’re glad to hear that your refund was successfully processed after you reached out. We truly appreciate your patience and taking the time to follow up with us.
If you ever decide to give PlantIn another try, we’ll be here to help. Wishing you all the best on your plant care journey! 🌿
PlantIn Team 🌱
Easy to use app
Easy to use app. Love the scanning your plant option and the notification reminders to care for the plant. Customer service was quick and friendly
12 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind words! 🌿
We’re thrilled to hear that you’re enjoying the easy-to-use app, especially the plant scanning feature and care reminders. It’s wonderful to know our customer service team was quick and friendly as well- that’s always our goal!
Your support truly means a lot to us!
PlantIn Team 🌿
Odpowiedź od PlantIn app
Thank you so much for your kind words, Sonya! 🌱
We’re truly happy to hear you felt treated with courtesy—that’s always our goal. Your appreciation means a lot to us!
PlantIn Team 🌱
Fué buena pero realmente…
Fué buena pero realmente por tiempo mio y prestaciónes sugeridas, no pude seguir la Aplicación y debí cancelarla! El problema es q deberian dejar probar ni q fuera 24h y luego suscribirte si quieres y no q te suscriban ellos de forma automática y tener que reclamar el abono! No es respetuoso….
9 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your honest feedback with us, Pilar. 🌱
We’re glad to hear your experience was good overall, but we completely understand your concerns about the subscription process.
Thank you again for taking the time to share your thoughts—it truly helps us grow.
PlantIn Team 🌱
I UNDERSTAND THAT THE DEBIT WAS A…
I UNDERSTAND THAT THE DEBIT WAS A MISTAKE.
THANKS A LOT!
10 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your understanding and for sharing this with us! 🌱
We truly appreciate your recognizing that the debit was a mistake. We’re always here to sort things out quickly and make sure everything is handled properly.
Your kindness means a lot to our team—thank you again!
PlantIn Team 🌱
Lost trust
I found the joining free trial quite deceptive. A month changed to 3 days before full charge.
Refund promised quickly though. Fingers crossed.
3 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your concerns, Lynne. 🌱
We’re truly sorry to hear that the trial experience felt confusing or deceptive—that’s never our intention. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side.
We’re glad a refund has been arranged, and you can rest assured it is being processed as promised. If you have any additional questions or concerns, we’re here to help.
Thank you for giving us the opportunity to address this.
PlantIn Team 🌱
You took care of my concern promptly
You took care of my concern promptly
Thank you
S Ann H
9 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for the lovely feedback, Sherry!
We’re happy to hear we could take care of your concern promptly. Your support means a lot to us—thanks for sharing your experience!
Your PlantIn Team
Quick to respond.
Quick to respond.
Had options for me that were awesome.
9 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for the lovely feedback, Tina!
We’re thrilled to hear that we could respond quickly and that you loved the options we provided. Your support truly motivates our team to keep delivering awesome experiences. Thanks for sharing your experience!
PlantIn Team
Never had such quick and productive…
Never had such quick and productive response before in my life. You rock!
8 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for the amazing feedback, Kate! 🌱✨
We’re thrilled to hear that you had such a quick and productive experience with our support—your kind words truly made our day! If you ever need help again, we’ll be right here. Happy growing with PlantIn!
PlantIn Team 🌱
The customer service was exceptional…
The customer service was exceptional and addressed my concerns expeditiously and provided resolution promptly.
7 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for the wonderful feedback! 🌱
We’re delighted to hear that our customer service addressed your concerns quickly and provided a prompt resolution. Our team truly strives to make every interaction smooth and supportive. If you ever need help again, we’ll be right here for you. Happy growing with PlantIn!
PlantIn Team 🌱
Was awesome answered and completed…
Was awesome answered and completed request in timely manner!
6 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for the great feedback, Melissa! 🌱
We’re really happy to hear that your request was handled quickly and smoothly. Our team always aims to provide timely and helpful support. If you ever need assistance again, we’re here for you. Happy growing with PlantIn!
PlantIn Team 🌱
Well I haven't used it much,so I cannot…
Well I haven't used it much,so I cannot answer honestly at this time but soon I hope to be able to use and then explain how I feel.
7 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your thoughts with us, Bettye! 🌱
That’s completely understandable, and we’re glad you’re planning to explore the app more when you’re ready. Take your time getting familiar with PlantIn, and we hope it becomes a helpful companion in your plant care journey. Happy growing!
PlantIn Team 🌱
Great customer service!
Kyle was very friendly and responded immediately to my request. Great customer service!
6 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind words, Lynn! 🌱
We’re thrilled to hear that Kyle was friendly and quick to respond to your request. We’ll be sure to share your feedback with him - it will definitely make his day. Providing great customer service is always our goal, and we’re glad you had such a positive experience.
PlantIn Team 🌱
La risposta è stata soddisfacente e…
La risposta è stata soddisfacente e veloce
6 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Alba! 🌱
We’re glad to hear that our response was quick and satisfactory. Providing fast and helpful support is very important to us.
If you ever need assistance with your plants, we’re always here to help. Happy growing!
PlantIn Team 🌱
They Listen and Accomodate!
They do their best to accommodate their customers. I truly appreciate that.
6 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind words, Shannon! 🌱
We truly appreciate you noticing our efforts to support and accommodate our customers. Knowing that you felt cared for means a lot to our team.
If you ever need help or have questions about your plants, we’re always here for you. Happy growing with PlantIn!
PlantIn Team 🌱
I accidentally signed up for PlantIn…
I accidentally signed up for PlantIn when my account was good until the middle of March. I contacted you support group and they made my day by cancelling the accidental sign up and provided me with a lifetime access for free. This was above my expectations and greatly appreciated. Thank you very much
4 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Wow, thank you so much for sharing this! 🌱
We’re truly happy to hear that our support team could turn an accidental signup into a positive experience for you. Going above and beyond for our users is something we genuinely care about, and your kind words mean a lot to us. We’re glad everything was resolved smoothly and that you’re enjoying lifetime access.
If you ever need anything, we’re always here for you - happy growing! 🌿
PlantIn Team
I lost track of the 3 day trial time…
I lost track of the 3 day trial time and asked for a refund based on on the fact I really did not need this subscription… and was sent a very nice e mail saying OK no problem.😊
6 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for sharing your experience with us, Jackie!🌱
We’re really glad to hear our team could help and make the refund process easy and stress-free for you. Things happen, and we always want to be understanding and supportive in situations like this. Your kind words truly mean a lot to us.
If you ever decide to come back, we’ll be happy to welcome you again!
PlantIn Team 🌱
Best analysis ever
Best analysis ever. I had really trouble with my favourite plant and nobody could really tell me what was wrong until I contacted PlantIn. I sent a picture or two and a couple of days later I received two pages of real good help.
5 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Aww, thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that PlantIn was able to help when others couldn’t, and that the detailed analysis made a real difference for your favorite plant. Two pages of helpful guidance sounds like a win! 🌿
If you ever need help again or have another plant mystery to solve, we’ll be right here for you. Wishing you and your plants all the best!
PlantIn Team 🌱
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.