I signed up for a trial for less than $9.99 to test the program. The next thing I knew, I was billed $49 for what I assumed must be an annual subscription. A month later, I received another $49 billi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... Zobacz więcej
Reakcja na opinię
I didn’t know why I was paying $70 a month for what I thought was a onetime life purchase. It turned out I had 2 accounts. One I was paying monthly for. It’s a shame the app didn’t realize earlier how... Zobacz więcej
Reakcja na opinię
Had a major meltdown initially but Caroline and Sam were exceptionally successful in assisting me to be a lifer. How you go from not wanting to stay to not wanting to leave, now that’s what I call cus... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Dane kontaktowe
Florinis 7, Greg Tower, 1065, Nicosia, Cypr
- trust@myplantin.com
- myplantin.com
4,3
Doskonała
453 recenzji
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I noticed unauthorized charges and a…
I noticed unauthorized charges and a subscription. I was truly expecting having to dispute this even further however Tiffany's email not only showed empathy and understanding, it was informative of the situation and provided excellent customer service and resolved my situation. I am satisfied with the outcome.
13 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind words, Lisa!
We’re thrilled to hear that Tiffany could assist you and resolve the situation smoothly. Your satisfaction is our priority, and it’s great to know our team could provide both clarity and support.
We truly appreciate your patience and trust in PlantIn.
PlantIn Team 🌿
After my last review
After my last review, someone reviewed my correspondence and canceled "my order".
5 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Billie.🪴
We’re glad that your issue was reviewed and your order was canceled as requested. Our team strives to ensure every request is handled carefully, and we appreciate you taking the time to share your experience.
We’re here anytime you need us!
PlantIn Team 🌿
Very Responsive Customer Service
I sent a message to customer service, not really expecting to get a response, as happens with most online services. I not only got a very timely response, but an offer to resolve the problem right away.
11 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for sharing this, Christene! 🌱
We’re really glad our team could respond quickly and offer a solution right away. It means a lot to us to exceed expectations and make sure our users feel supported. Your kind words truly motivate our team to keep providing helpful and responsive service.
Happy growing!
Plantin Team🌿
Great service when needed.
13 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind feedback, Angie! 🌱
We’re really glad to hear that our support was there for you when you needed it. Providing helpful and reliable service is always our goal.
Wishing you all the best!
PlantIn Team 🌿
Subscription issues
I was helped in a timely manner, and attempts were made to settle my issue, but there was nothing to be done. I cancelled my free trial the day I got it, and it said it went through, but three days later, I was charged anyway because it didn't go through in your systems. I've since cancelled my subscription, but I'm not using the apps features, so it's a waste of my $8.95 that I needed for something else
11 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Carolyn! 🌱
We’re glad to hear that our team responded in a timely manner and did their best to assist you. We’re sorry to learn about the confusion with the trial cancellation and understand how frustrating that must have been.
Your feedback is important to us, and we truly appreciate you bringing this to our attention. If you ever need further assistance, our support team will always be here to help.
Wishing you all the best! 🌿
PlantIn Team 🌱
Odpowiedź od PlantIn app
Thank you for your feedback, Tonia! 🌱
We’re really glad to hear that you received a fast response and that you’re very satisfied with the support you received. Providing quick and helpful assistance is always our priority.
Wishing you all the best! 🌿
PlantIn Team 🌱
Very difficult to understand how can…
Very difficult to understand how can this things happen in a place like yours
11 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for leaving the review, Mercedes!
We’re sorry to hear about your frustration and understand how situations like this can feel concerning. Please know that this is not the experience we want our users to have. If something unexpected occurred, we would truly appreciate the opportunity to review your case and clarify what may have happened. Our support team is always available to look into account details and help resolve any issues as quickly as possible.
Please feel free to contact us directly at trust@myplantin.com so we can assist you further. We’re committed to addressing concerns transparently and finding a fair resolution.
PlantIn Team 🌱
Contact Customer Service
I had contacted PlantIn on an issue and customer support was really helpful. I would not hesitate too contact them if you have an issue with anything. Also, really fast response from them also. I will continue to use there app..
10 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your experience with us, Donna! 🌱
We’re so glad to hear that our customer support team was helpful and responded quickly to your request. Providing timely and supportive assistance is very important to us, and it’s wonderful to know you felt comfortable reaching out.
Thank you for your trust and for continuing to use our app — it truly means a lot to our team. Wishing you all the best! 🌿
Plantin Team 🌱
Odpowiedź od PlantIn app
Thank you for your kind words! 🌱
We’re so happy to hear that our team was kind and helpful throughout your experience. Creating a supportive and positive experience for our customers is something we truly care about, and your feedback means a lot to us.
Wishing you all the best! 🌿
Plantin Team 🌱
The best customer service
The best customer service I've experienced in years. You really have put "customer" back in customer service.
6 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your wonderful feedback! 🌱
We’re truly delighted to hear that you had such a positive experience with our customer service.
Thank you for taking the time to share your experience with us. Wishing you all the best! 🌿
Plantin Team 🌱
She took the time to write back and fix…
She took the time to write back and fix things.
8 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your experience with us, Tonya! 🌱
We’re so glad to hear that our team took the time to write back and fix things for you. Providing attentive and helpful support is exactly what we strive for, and your kind words mean a lot to us.
Wishing you all the best! 🌿
Plantin Team 🌱
Kathleen was efficient and prompt.
8 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your experience with us, Cher! 🌱
We’re so glad to hear that Kathleen was efficient and prompt in assisting you. Providing fast and helpful support is exactly what we strive for, and your kind words mean a lot to us.
Wishing you all the best! 🌿
Plantin Team 🌱
As long as I get my refund
As long as I get my refund, I will be happy with my results. This contact seems to have been completely thorough and well documented.
4 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your feedback, Kristy. 🌿
We’re glad to hear that the contact was thorough and well-documented. We understand that receiving your refund is important, and we’re committed to ensuring it’s processed smoothly so you can feel fully satisfied with your experience.
Thank you again for taking the time to share your thoughts. If you have any additional questions or concerns, we’re here to help at trust@myplantin.com.
Plantin Team 🌿
I didn’t use the app as I expected
I didn’t use the app as I expected, I requested a refund for the full amount via email. Response was immediate with my request being granted!
8 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your experience with us, Brittney! 🌱
We’re glad to hear that our team was able to respond quickly and process your refund request without any hassle. Even though the app didn’t work out as you expected this time, we truly appreciate you giving PlantIn a try.
Wishing you all the best and happy growing! 🌿
PlantIn Team 🌱
Customer service was prompt and…
Customer service was prompt and helpful. My problem was solved.
7 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind feedback, Deborah! 🌱
We’re really glad to hear that our customer service team was prompt and helpful, and that your problem was resolved. Providing quick and supportive assistance is always our goal.
Happy growing! 🌿
PlantIn Team
Great Support
I needed assistance from customer service via email. I received a response within 5 to 10 minutes every time. Their customer service is second to none. I've never had any companies customer service response so quickly. They resolved my problem with professionalism and kindness.
6 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Wow, thank you so much for such wonderful feedback, Kay! 🌱
We’re truly happy to hear that our support team could respond so quickly and assist you with professionalism and kindness. Providing fast and caring help to our users means a lot to us, so your words really made our day. We’re also glad we could resolve your issue smoothly.
PlantIn Team 🌱
Satisfied
You answered and canceled this subscription without any hassle. Thank you!
6 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind message, Carol! 🌱
We’re really glad to hear that the cancellation process was quick and hassle-free for you. Our team always aims to make things as smooth and straightforward as possible.
Wishing you all the best!
PlantIn Team 🌿
Odpowiedź od PlantIn app
Thank you for your feedback, Gina! 🌱
We’re glad to hear that your request was handled quickly and that the refund was processed promptly after cancellation. Our team always aims to make the process as smooth and stress-free as possible.
Take care and happy growing!
PlantIn Team 🌿
Customer service is excellent!
Customer service is excellent. Listened to me, the customer. Very satisfied with resolution of issue. I will use their app/service in the future, but not for now. Thank you to all involved!
27 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your fantastic feedback, Linda! 🌟
We’re delighted to hear that our customer service truly listened to you and provided a resolution that left you satisfied. It means a lot to us that you had a positive experience, even if you won’t be using the app for now.
A big thank you from our entire team for sharing your kind words!
PlantIn Team 🌿
Good Response from Customer Services
My query was answered and customer services were very helpful.
4 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your wonderful feedback, Kathy! 🌟
We’re thrilled to hear that your query was answered and that our customer service team was helpful. Our team works hard to provide friendly and effective support, and your kind words mean a lot to us!
We’re always here whenever you need us!
PlantIn Team 🌿
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.