I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I didn’t know why I was paying $70 a month for what I thought was a onetime life purchase. It turned out I had 2 accounts. One I was paying monthly for. It’s a shame the app didn’t realize earlier how... Zobacz więcej
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Had a major meltdown initially but Caroline and Sam were exceptionally successful in assisting me to be a lifer. How you go from not wanting to stay to not wanting to leave, now that’s what I call cus... Zobacz więcej
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Buonasera non acquistate nessun periodo di prova perché dal quel Momento la fantomatica PLANTIN vi ruba i soldi dal vostro conto senza aver richiesto nessun abbonamento dopo averti preso i tuoi soldi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Dane kontaktowe
Florinis 7, Greg Tower, 1065, Nicosia, Cypr
- trust@myplantin.com
- myplantin.com
4,3
Doskonała
450 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
You took care of my problem on the…
You took care of my problem on the first time without arguing with me.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Nora 🌱
We truly appreciate you sharing your experience, and we’re really glad our team was able to take care of your problem right away, with no hassle. It means a lot to us that you felt supported and respected throughout.
Wishing you all the best and take care!
PlantIn Team 🌿
I was extremely satisfied
I have a history of not completing reading terms of use when I download apps on my iPhone. Plantin was generous in the time they took to help this old man understand what I had missed and expressed true understanding and compassion. I honestly would have loved to continue using the app however my financial responsibilities changed.
I highly recommend them to anyone and know that no matter what issue arises their support team is extremely responsive, helpful, professional and most importantly they are kind .
6 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and heartfelt message, Greg 🌱
We truly appreciate you sharing your experience, and we’re really glad our team could support you with patience, understanding, and care. It means a lot to us that you felt treated with kindness and clarity throughout.
We completely understand your situation and are grateful for your recommendation—it truly means the world to us.
Wishing you all the best and take care!
PlantIn Team 🌿
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Mechele 🌱
We’re truly happy to hear that you had a great experience. It means a lot to us that you’re satisfied with the service and took the time to share your thoughts.
Wishing you all the best and take care!
PlantIn Team 🌿
Sam is awesome from customer service
Sam from customer support was very helpful, polite and professional.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Daniell.🪴
We’re glad to hear that Sam provided helpful, polite, and professional support. Our team strives to deliver the best experience possible, and we truly appreciate you taking the time to share this.
We’re here anytime you need us!
PlantIn Team 🌿
CUSTOMER SERVICE IS REALLY GOOD
CUSTOMER SERVICE IS REALLY GOOD
AS FOR THE APP ITSELF I HAVE MIXED FEELINGS 🙏🏼
I WANTED TO TEST HOW ACCURATE IT WAS IN DIAGNOSING MY PLANT AILMENTS, IT RESPONDED BY SAYING EVERYTHING IS OKAY 🙏🏼
BUT IN FACT, THE PICTURE I SENT THE LEAVES WERE COVERED IN POWDERY MOLD 🙏🏼
THANK YOU BUT NO THANKS!!!
4 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Dear Dennis,
Thank you for bringing this to our attention. We’re glad to hear that you found our customer service helpful, but we’re sorry that the app did not meet your expectations in diagnosing your plant’s condition.
Our goal is to provide accurate and reliable guidance, and we understand how frustrating this experience must have been. Your feedback is very important to us, and we will share it with our team to improve our diagnostics.
Please feel free to contact us at trust@myplantin.com, so we can look into this further.
Thank you for your honesty. We truly appreciate it.
PlantIn Team 🌱
The customer service was excellent
The customer service was excellent! They replied back right away, explained everything to me. I wish every place had customer service like this.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Nicole.🪴
We’re glad to hear that our customer service team responded quickly and provided clear explanations. Delivering helpful and responsive support is very important to us, and we truly appreciate you taking the time to share your experience.
We’re here anytime you need us!
PlantIn Team 🌿
Customer Service got back to me fast…
Customer Service got back to me fast Explaining everything and seeing my side gave me a refund
6 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Julie 🌱
We truly appreciate you sharing your experience, and we’re really glad our team could respond quickly, explain everything clearly, and understand your situation. It means a lot to us that we were able to resolve it for you with a refund.
Wishing you all the best and take care!
PlantIn Team 🌿
Thought I canceled my subscription
I signed up for a free trial and found that it was a good app but I wasn't going to be using it much so I canceled it, or so I thought. After seeing I was still being billed I emailed them and I received a message back the next day. Apparently, I hadn't followed the correct steps when canceling my subscription so it was still active. They canceled my subscription and very kindly reimbursed me for the month's I was billed. Thanks
5 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Candice 🌱
We completely understand how situations like this can happen, and we’re really glad we could step in, clarify things, and resolve it for you. It means a lot to us that you appreciated the support and that everything was sorted out smoothly, including the reimbursement.
Wishing you all the best and take care!
PlantIn Team 🌿
This company is great.
This company is great! I made a mistake by not reading the terms carefully. So, I had to ask for a refund. The customer support answered promptly. They were very courteous and understood the problem. They gave me the refund without a problem. Thank you very much, Plantin.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and thoughtful message, Norma 🌱
We truly understand how easy it is to miss certain details, and we’re really glad we could support you and resolve the situation smoothly. It means a lot to us that you appreciated the prompt and courteous help from our team.
Wishing you all the best and take care!
PlantIn Team 🌿
Thanks a million!
I want to thank you for understanding my situation and refunding the subscription price. As a senior citizen, living on a fixed income, every penny counts. Thank you again!
4 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and heartfelt message, Pauline 🌱
We truly understand how important it is to feel comfortable with your expenses, and we’re really glad we could support you in this situation. It means a lot to us that you took the time to share your appreciation.
Wishing you all the best and take care!
PlantIn Team🌿
Quick response and friendly representative
Quick response and friendly
4 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind feedback, Susan 🌱
We’re really glad to hear that you experienced both a quick response and friendly support. That’s exactly what we strive for every day.
Happy growing!
PlantIn Team🌿
I felt tricked
Just because I made an account I got charged ten dollars and the next day I was charged sixty dollars.
I saw that the sixty dollars has been refunded. Thank you
3 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for sharing your experience with us🌱
We’re really sorry for the confusion around those charges - that’s definitely not how we want things to feel. We’re glad to hear the refund has already been processed and that the issue was resolved.
Your feedback is very important and helps us improve clarity around subscriptions. If you ever have any questions or need assistance, we’re always here at trust@myplantin.com to help!
PlantIn Team🌿
Very friendly service.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Aww, thank you so much for your kind words, Clarence! 🌱
We’re really happy to hear that you found our service friendly. Creating a warm and supportive experience means a lot to us.
Happy growing!
PlantIn Team🌿
Réponse rapide du service client mais prix trop élevés.
La réponse rapide du service client m’a satisfaite, comme je ne comprenais pas la tarification des abonnements. On m’a proposé un prix de 9,99euros pour un an, il s’avère que le prix était que pour la période d’essai de 3 jours ! J’ai alors décidé de tout résilier et supprimer l’application. Les tarifs trop flous et beaucoup trop élevés.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your honest feedback 🌱
We’re glad to hear our support team responded quickly and helped clarify things for you. At the same time, we’re really sorry for the confusion around the subscription pricing - that’s definitely not the experience we want you to have. We understand how frustrating unclear pricing can feel, and your feedback is very important in helping us improve transparency.
If you ever decide to give PlantIn another try, we’d be happy to support you every step of the way.
PlantIn Team🌿
I was answered pretty quickly
I was answered pretty quickly. It is a fairly easy solution.
I
3 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Caryn! 🌱
We’re happy to hear that you received a quick response and that the solution was easy for you. Making things simple and stress-free is always our goal.
Happy growing!
PlantIn Team🌿
I truly am thankful for the help
I truly am thankful for the help. I just would have liked it not to take several emails to get it done. Thanks to the person who helped me in the end. It’s frustrating when people don’t seem to understand your request. If I could have downloaded the app I would have, and there would not have been a problem.
31 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your honest feedback, Barbara 🌱
We’re really glad to hear that you received the help you needed in the end and that our team was able to support you. At the same time, we’re truly sorry that it took several emails to resolve your request and that the process felt frustrating — we understand how important it is to be understood quickly and clearly.
We appreciate you sharing this with us, and we’ll use your feedback to improve our communication and overall experience. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at trust@myplantin.com — We’re here to help.
PlantIn Team 🌿
I am happy with grate customer support
I am happy with grate customer support. I like the offer they did. Thanks & appreciate your Help.
30 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind words, Mahendra!
We’re really glad to hear that you’re happy with our customer support and that you liked the offer provided. Making things easier and more valuable for our users is always our priority.
We truly appreciate your trust in PlantIn.
PlantIn Team 🌿
I KNOW IT TOOK A WHILE TO CANCEL MY…
I KNOW IT TOOK A WHILE TO CANCEL MY SUBSCRIPTION BUT EVERYONE AT CUTOMER SERVICE WERE KIND AND PATIENT WITH ME AND WE FINALLY HAVE THINGS RESOLVED.
31 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your feedback, Debbie!
We’re really glad to hear that, despite the delay, our customer service team was kind and patient, and that everything was ultimately resolved. Providing supportive and understanding assistance is always our priority.
We truly appreciate your patience and your trust in PlantIn.
PlantIn Team 🌿
Odpowiedź od PlantIn app
Thanks for sharing your feedback, Mohammed!
We’re delighted to hear that you experienced a super-fast response. Providing quick and efficient support is always our priority, and it’s wonderful to know it made a positive difference for you.
Thank you for taking the time to share your experience — it truly means a lot to us.
PlantIn Team 🌱
Disfrute mucho por unos meses la app
Disfrute mucho por unos meses la app , pero dejo de serme
Útil , no le doy 5 estrellas por un tema de cobros después de solicitar la cancelación .
Hasta este momento la repuesta fue rápida y muy amables
27 marca 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your honest feedback, Cris 🌱
We’re really glad to hear you enjoyed the app for some time and that our support team has been quick and helpful. At the same time, we’re truly sorry for the confusion with the charges after your cancellation request - that’s definitely not the experience we want for you.
We’d be happy to take another look at your case and make sure everything is properly resolved. Please feel free to reach out to us anytime at trust@myplantin.com - we’re here to help and make things right.
PlantIn Team 🌿
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.