Plantin’s customer service ranks among the best! In the course of trying to fix my login issue, I interacted with several ladies…each one was extremely polite and often fun.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bueno, si he tenido que escribirles para pedirles que me devolvieran el dinero de una aplicación anulada, y por mi parte así fue, y encima tengo que aplaudir un reembolso que me pertenece, mal nos v... Zobacz więcej
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I was very impressed with the immediate response from June. She was friendly, encouraging, and responsive to my request. I would not hesitate to recommend your service, and will no doubt recommend and... Zobacz więcej
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I was really hoping Plantin was going to be an app that I was going to be able to use. Unfortunately, living in a rural area of Oregon, my internet service is not very reliable. I really appreciate... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Dane kontaktowe
Florinis 7, Greg Tower, 1065, Nicosia, Cypr
- trust@myplantin.com
- myplantin.com
4,3
Doskonała
444 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They are fast to answer!
They answered my email/question very fast. They gave me step by step instructions to do so I could get back on Plantin. It was very easy. Thank you!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your wonderful feedback, Diane! 🌱
We’re delighted to hear that our team responded quickly and that the step-by-step instructions made it easy for you to get back on PlantIn. Making support simple, clear, and helpful is always our goal.
We truly appreciate your kind words and are happy everything worked out smoothly. Happy growing!
PlantIn Team🌿
Very quick to respond and looked after…
Very quick to respond and looked after my issue immediately. Thank you!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind feedback, Karen! 🌱
We’re really happy to hear that our team responded quickly and took care of your issue right away. Providing fast and caring support is always our priority. Your appreciation truly means a lot to us.
Happy growing, and we’re always here if you need anything!
PlantIn Team🌿
Me gustan mucho las plantas
Me gustan mucho las plantas y ustedes brindan gran información. Lamentablemente no puedo continuar dado a mi situación económica.
2 lutego 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your thoughtful message, Cesar! 🌱
We’re really glad to hear that you’ve enjoyed the plant information we provide—it truly means a lot to us. We completely understand that circumstances can change, and we appreciate your honesty.
You’re always welcome back anytime, and we’ll be here whenever you’re ready to continue your plant journey with us.
Wishing you all the best, and thank you again for your support! 🌿
PlantIn Team
I has an issue and it was resolved to…
I has an issue and it was resolved to my satisfaction promptly without any hassle. They was a relief and much appreciated.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your thoughtful feedback, Linda! 🌱
We’re really glad to hear that your issue was resolved promptly and to your satisfaction, without any hassle. Knowing that we could bring you relief and make the process smooth is exactly what we strive for, so your kind words truly mean a lot to us.
Thanks again for taking the time to share your experience—it’s greatly appreciated!
Happy growing! 🌿
PlantIn Team
This was done by mistake..I reached out…
This was done by mistake..I reached out and within the day Sam checked and rectified the situation
20 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your thoughtful feedback, Debbie! 🌱
We’re really glad to hear that your request was handled quickly and that Sam was able to check and resolve the situation for you within the same day. Providing prompt and attentive support is always our priority, so your kind words truly mean a lot to us.
Thanks again for taking the time to share your experience—it’s greatly appreciated!
Happy growing! 🌿
PlantIn Team
Appreciate the customer service support
I appreciate the prompt response and solution to the concern I shared.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your thoughtful feedback! 🌱
We’re really glad to hear that you appreciated the prompt support and that we could quickly resolve your concern. Providing timely and helpful assistance is always our priority, so your kind words truly mean a lot to us.
Thanks again for taking the time to share your experience—it’s greatly appreciated!
Happy growing! 🌿
PlantIn Team
The fact that I was giving a 50%off my most recent charge of $49.99 as a gesture. I really appreciate plantin for meeting me half way. I'm happy. Thank you
The fact that I was giving a 50%off most recent charge. June was pleasant
17 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind message, Angelica! 🌱
We’re really happy to hear that the solution worked for you and that you felt supported. Meeting our users halfway and finding a fair outcome is always our goal. Your appreciation truly means a lot to us, and we’re glad we could make your experience a positive one.
Happy growing!
PlantIn Team🌿
Odpowiedź od PlantIn app
Thank you so much for your kind words, Michael! 🌱
We’re really glad you had a great experience with our support team. Your feedback means a lot to us and motivates us to keep providing helpful and timely assistance.
Happy growing!
PlantIn Team🌿
They were very responsive
They were very responsive, timely, and very knowledgeable of the product!
15 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your thoughtful feedback, Fernando! 🌱
We’re really happy to hear that you found our team responsive, timely, and knowledgeable—it means a lot to us. Providing clear and efficient support is always our goal, so it’s great to know we met your expectations.
Wishing you all the best and take care!
PlantIn Team 🌿
scam. scam. Scam
This is a scam. Do not use it. It charges a monthly fee that you cannot turn off. Contacted plant app but they absolve themselves as it goes thru a third party “Plantapp Westminister”. Yeah right.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Greetings John,
We apologize for any inconvenience caused and understand that unexpected charges can be concerning. However, please note that subscriptions are activated based on the terms accepted during sign-up, including the automatic renewal conditions clearly presented during the trial registration process.
Please feel free to contact us directly at trust@myplantin.com so we can assist you further and clarify any billing details. We’re committed to addressing concerns transparently and finding a fair resolution.
PlantIn Team 🌱
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Subhash! 🌱
We truly appreciate you sharing your experience, and we’re really glad our team was able to provide such efficient support for you. It means a lot to us to know that you found our service helpful and quick.
Wishing you all the best and take care!
PlantIn Team 🌿
They were quick to fix the problem…
They were quick to fix the problem excellent service
11 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message! 🌱
We truly appreciate you sharing your experience, and we’re really glad our team was able to provide such excellent service and fix the problem quickly for you. It means a lot to us that you felt well taken care of throughout the process.
Wishing you all the best and take care!
PlantIn Team 🌿
Plantin customer service went above and…
Plantin customer service went above and beyond to accommodate a misunderstanding on my part, which I appreciated.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message! 🌱
We truly appreciate you sharing your experience, and we’re really glad our team was able to go above and beyond to help out. It’s important to us that we’re here to support you whenever a misunderstanding pops up, and it means a lot that you felt appreciated throughout the process.
Wishing you all the best and take care!
PlantIn Team 🌿
Support was awesome and generous by…
Support was awesome and generous by refunding one payment. Thank you!
11 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Nicolette! 🌱
We truly appreciate you sharing your experience, and we’re really glad our team was able to take care of your problem right away, with no hassle. It means a lot to us that you felt supported and found our support team to be so helpful.
Wishing you all the best and take care!
PlantIn Team 🌿
You took care of my problem on the…
You took care of my problem on the first time without arguing with me.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Nora 🌱
We truly appreciate you sharing your experience, and we’re really glad our team was able to take care of your problem right away, with no hassle. It means a lot to us that you felt supported and respected throughout.
Wishing you all the best and take care!
PlantIn Team 🌿
I was extremely satisfied
I have a history of not completing reading terms of use when I download apps on my iPhone. Plantin was generous in the time they took to help this old man understand what I had missed and expressed true understanding and compassion. I honestly would have loved to continue using the app however my financial responsibilities changed.
I highly recommend them to anyone and know that no matter what issue arises their support team is extremely responsive, helpful, professional and most importantly they are kind .
6 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you so much for your kind and heartfelt message, Greg 🌱
We truly appreciate you sharing your experience, and we’re really glad our team could support you with patience, understanding, and care. It means a lot to us that you felt treated with kindness and clarity throughout.
We completely understand your situation and are grateful for your recommendation—it truly means the world to us.
Wishing you all the best and take care!
PlantIn Team 🌿
Odpowiedź od PlantIn app
Thank you so much for your kind and honest message, Mechele 🌱
We’re truly happy to hear that you had a great experience. It means a lot to us that you’re satisfied with the service and took the time to share your thoughts.
Wishing you all the best and take care!
PlantIn Team 🌿
Sam is awesome from customer service
Sam from customer support was very helpful, polite and professional.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Daniell.🪴
We’re glad to hear that Sam provided helpful, polite, and professional support. Our team strives to deliver the best experience possible, and we truly appreciate you taking the time to share this.
We’re here anytime you need us!
PlantIn Team 🌿
CUSTOMER SERVICE IS REALLY GOOD
CUSTOMER SERVICE IS REALLY GOOD
AS FOR THE APP ITSELF I HAVE MIXED FEELINGS 🙏🏼
I WANTED TO TEST HOW ACCURATE IT WAS IN DIAGNOSING MY PLANT AILMENTS, IT RESPONDED BY SAYING EVERYTHING IS OKAY 🙏🏼
BUT IN FACT, THE PICTURE I SENT THE LEAVES WERE COVERED IN POWDERY MOLD 🙏🏼
THANK YOU BUT NO THANKS!!!
4 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Dear Dennis,
Thank you for bringing this to our attention. We’re glad to hear that you found our customer service helpful, but we’re sorry that the app did not meet your expectations in diagnosing your plant’s condition.
Our goal is to provide accurate and reliable guidance, and we understand how frustrating this experience must have been. Your feedback is very important to us, and we will share it with our team to improve our diagnostics.
Please feel free to contact us at trust@myplantin.com, so we can look into this further.
Thank you for your honesty. We truly appreciate it.
PlantIn Team 🌱
The customer service was excellent
The customer service was excellent! They replied back right away, explained everything to me. I wish every place had customer service like this.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od PlantIn app
Thank you for your feedback, Nicole.🪴
We’re glad to hear that our customer service team responded quickly and provided clear explanations. Delivering helpful and responsive support is very important to us, and we truly appreciate you taking the time to share your experience.
We’re here anytime you need us!
PlantIn Team 🌿
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.