My Mortgage Finder Recenzje 

683
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Would like to thank George Wareham and Laila Wheatley for their clearly explained approach to getting us a mortgage offer with easy step by step instructions to follow. If their was a hold up or p... Zobacz więcej

Oceniono na 5 z 5

We never thought in a million years we would be approved on a mortgage! Right from the get go George Wareham was amazing and put us at ease straight away, he has been nothing but efficient and so supp... Zobacz więcej

Oceniono na 5 z 5

This has been a great experience. Working closely with Ellie Watson and Ben Fox, there experience and resilience is top notch. Their level of professionalism is highly recommended to all future buyers... Zobacz więcej

Oceniono na 5 z 5

As first time buyers we were anxious and unsure of the whole process. I cannot recommend Brooke & Ellie enough, always available to anwser any questions, explained everything fully and guided us throu... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych

Napisane przez firmę

This business is permanently closed.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

683 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(683)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 172

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A massive thank you to our George

A massive thank you to our George, and Katy and Laila!

A dream we didn’t expect would happen, other companies and other brokers were not able to do this. So I’m extremely shocked it has happened! We will definitely be in touch in another five years!

No calls were rushed, all other working colleagues were comprehending and updates were regular. I can’t thank you all enough for the great news!

6 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

As older mortgage seekers we didn't…

As older mortgage seekers we didn't really expect any positive help but as soon as we made contact with My mortgage finder everything was brilliant. Put in touch with an agent, Greg, who handled our situation brilliantly...we had a mortgage in principle within hours following a short on-line chat. Following on from that we moved on to having the mortgage finalized on a specific property and worked with Ellie who was so helpful and patient. Amazingly we are about to move into our own home all thanks to the wonderful people at Mortgage Finder

11 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Hayleys the best

Im a first time buyer and honestly did not know what to expect but once I contacted hayley she made everything a whole lot easier. Any questions I had regarding a mortgage and even in other areas of the house buying process she always answered and found a way to help. I would "hayley" recommend her to anyone looking for a smooth process.

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

I dealt with Hailey, who was extremely helpful and sympathetic to my situation. She guided me through the process easily, and was always on hand to answer any questions or worries I had. I would certainly use this company again in the future.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

effortless remortgage

i came across my mortgage finder on facebook at the time i was going through the financial settlement of a divorce i thought id have to sell the family home. hayley my advisor worked tirelessly to get me numerous offers despite having a less than perfect credit score. hayley made what seemed to be a very daunting and troubling task a breeze. 10 out of 10 for my mortgage finder and 11 out of 10 for hayley’s expertise 👌

18 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Dont belive this company and there lies…

Dont belive this company and there lies please save your money and go elsewhere all they want is to take your money then you will be left phone them and chasing them for things and they WILL NOT give you your money back onces they have it even knowing they did not provide the services that was ment to be please find a better company to use

Update to there reply they failed to get the mortgage please dont use them if you want to keep your money

11 grudnia 2025
Opinia niezależna
Logo My Mortgage Finder

Odpowiedź od My Mortgage Finder

Unfortunately this is another example of a customer who committed to using our service, then decided to pull out of the process after we held up our end of the bargain.

Some customers unfortunately resort to leaving 1 star reviews after they have used our service as agreed, and then are declined a refund request that they know they are not entitled to.

A simple comparison would be visiting a café, eating your breakfast, and then asking for a refund the next day - clearly this would not be possible, and the same principle applies when working with our business.

Our refund policy is communicated clearly and transparently in every recorded call. We ask each customer to verbally confirm their understanding, and we also require a signed document to ensure there is no uncertainty about the agreement. In this case, the work we were asked to complete was fully carried out on terms that were asked of us, and therefore the service fee is valid.

We wish this customer the best in the future, and if they wish to revisit buying a home in the future we would be happy to work with them again, and there would be no further charge for our service.

Oceniono na 5 z 5

What can I say?

What can I say? Words fail me. My mortgage finder team are incredible to say the least. George, Katy and Laila were amazing from the get go. I never thought with my age buying my first property was going to be easy. My mortgage finder cleared that perception, and now I have a beautiful property I can call home.
I will be working with them again to buy my second property.

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience

I cannot recommend My Mortgage Finder enough, the team were so polite and helpful, Ben helped me throughout the whole process to secure my first home. Will definitely be coming back in the future!

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Thieves

Great at the start, then before application took £2k and refusing to give back. Stay clear of them, they act all nice the become rude after taking your money. Not allowed it back but it sits in my account forever…. I will never use

5 grudnia 2025
Opinia niezależna
Logo My Mortgage Finder

Odpowiedź od My Mortgage Finder

We are sorry to hear that you feel dissatisfied with your experience. However, we must clarify that the accusation made in this review is not accurate.

Our refund policy is communicated clearly and transparently in every recorded call. We ask each customer to verbally confirm their understanding, and we also require a signed document to ensure there is no uncertainty about the agreement. In this case, the work you asked us to complete was fully carried out, and therefore the service fee is valid.

As with any professional service, once the agreed work has been delivered, a refund is not applicable. A simple comparison would be visiting a café, eating your breakfast, and then asking for a refund the next day - clearly this would not be possible, and the same principle applies here.

Our team includes many hardworking employees, many of who have families that rely on fair payment for completed work, and we take that responsibility seriously.

You correctly mentioned in your review that if you choose to return to us for another application in the future, you would not be charged again. This is part of the service package we provided. It was surprising to read that this would no longer be needed, given your previous statements about wanting to achieve homeownership and their are no circumstances that would stop you from wanting to achieve this.

We have attempted to contact you directly via telephone to resolve this matter, but you have chosen to continue communication via email, which we are happy to respect. However, maintaining dialogue only through email does suggest that you are aware the refund request is not supported by the terms that you signed for and agreed originally.

We remain open to discussing this with you over the phone should you wish to resolve this amicably. That said, we cannot issue a refund for work that was completed in full and in accordance with the agreement.

Oceniono na 5 z 5

My Mortgage Finder - Great service as always

I’ve been using My Mortgage Finder since I moved into my first house - for the initial mortgage and subsequent remortgages since.

I was most recently looked after by Ellie and Greg who made my remortgage stress-free and required little input from me, they handled it all behind the scenes.

I would definitely recommend.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great communication

The process of obtaining my mortgage was very straight forward. I was provided with constant updates from the team and they were quick to respond with any queries I raised.

Thank you.

29 października 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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