I had a question about my Shared Cost AVC- I'd made an error on an online form and didn't understand the process. I spoke to Katie who was really very helpful and professional. She talked me through t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very confused about my AVCs due to having changed employers. Sandra from My Money Matters was really responsive and extremely helpful. She never once made me feel like I was asking a stupid qu... Zobacz więcej
Reakcja na opinię
I have used this service for a couple of years or so and I just wanted to amend my AVC. The system is easy to navigate and very responsive. It took less than 10 minutes from start to conclusion, i... Zobacz więcej
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The reason for contacting Money Matters was because I had several queries. I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Dane kontaktowe
First Floor, 5 Fleet Place, EC4M 7RD, London, Zjednoczone Królestwo
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Doskonała
405 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Sandra was so helpful and quickly…
Sandra was so helpful and quickly addressed some questions i had so that i could understand.
19 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Nirin was very polite
Nirin was very polite, patient and supportive. Nirin went over information for me even though it was recorded.
Nirin provided me with the information beyond that which was provided and that I was not certain I could do. Nirin spent a lot of time with me explaining, in simple terms, (what I need) enabling me to be more confident.
19 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
really help and great advice
19 czerwca 2026
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
gave good information
18 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Sandra was really helpful and gave…
Sandra was really helpful and gave clear answers to my daft questions. I think I know my next steps!
18 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Brilliant customer service officer.
The customer service officer I spoke to was great. Patient, supportive and knowledgable resulting in prompt and fast resolution of my reported issue.
18 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Really useful and delivered to…
Really useful and delivered to understand
18 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Odpowiedź od my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
AVC query with My Money Matters
The response time in the chat window was very quick and the assistant was able to assist me in with my query in a short time
17 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Niran was extremely helpful and…
Niran was extremely helpful and explained the deductions and associated tax and National Insurance benefits. Thank you!
17 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
I spoke to Nirin who was very…
I spoke to Nirin who was very professional and helpful.
17 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Your agent dealt with my query in an…
Your agent dealt with my query in an efficnet and timely manner.
Very polite and courteous
Lovely experince
16 czerwca 2026
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Amazing Professional Service
This was a great experience as Katie was super helpful, professional and easy to engage in the discussion with and she supported me with necessary amendments on my agreement to proceed
16 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Very useful information and easy to…
Very useful information and easy to understand and follow a complicated topic
16 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Positive Feedback
Kelsey has supported me on a couple of occasions and has dealt with all my queries really quickly.
15 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Whenever I contact the company I always…
Whenever I contact the company I always get a prompt and helpful response.
15 czerwca 2026
Odpowiedź od my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Knowledgeable and helpful without…
Knowledgeable and helpful without waiting long for a response/information.
15 czerwca 2026
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Super quick response
Super quick response to my query and made the changes I requested within minutes of my request
15 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
It was great experience
It was great experience, as my concern was sorted straightaway. Person who deal with inquiry was knowledgeable and dealt with issue quickly.
15 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.