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my money matters. Recenzje 

405
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a question about my Shared Cost AVC- I'd made an error on an online form and didn't understand the process. I spoke to Katie who was really very helpful and professional. She talked me through t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was very confused about my AVCs due to having changed employers. Sandra from My Money Matters was really responsive and extremely helpful. She never once made me feel like I was asking a stupid qu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have used this service for a couple of years or so and I just wanted to amend my AVC. The system is easy to navigate and very responsive. It took less than 10 minutes from start to conclusion, i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The reason for contacting Money Matters was because I had several queries. I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Alternatywne usługi finansowe

Napisane przez firmę

Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

405 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(405)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 405

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

ABC advise

Clear and quick advise

10 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for this review! The team will be delighted to hear your feedback!

Oceniono na 4 z 5

Great service

Speaking to an individual makes a positive service. Being able to ask questions and awareness of who maybe able to provide me with an answer if they are unable to help made such a good difference. Having my issues addressed was a great benefit to achieving the outcome I needed.

6 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.

Oceniono na 5 z 5

Great service

The advisor gave me access to the information I needed quickly. She was also friendly and efficient.

9 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.

Oceniono na 5 z 5

Great service

Katie handled my question excellently. Gave me all the details I needed and solved my problem quickly.

9 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.

Oceniono na 5 z 5

Friendly response

Friendly response, knowledgeable staff and swift response- Katie was excellent

9 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.

Oceniono na 5 z 5

Friendly Knowledgeable Advisor

Friendly Knowledgeable Advisor. Talked me through the whole process. A credit to MMM

9 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.

Oceniono na 5 z 5

Excellent Service

The reason for contacting Money Matters was because I had several queries.
I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mind was put at rest. I never know when using the chat function if the responses are coming from a robot or not but Nirin was definitely a person and a lovely one too! Thank you Nirin.

8 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!

Oceniono na 5 z 5

Really helpful service from Sandra at…

Really helpful service from Sandra at Money Matters; very prompt, efficient, and with a friendly professional manner.

8 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.

Oceniono na 5 z 5

Great all round

Easy to understand information, phone line I don't spend ages on hold, just provide what you need and lots of great info/products to make the most of your money. Definitely worth it.

8 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.

Oceniono na 5 z 5

Excellent Customer Service and Valuable Free Training

I've had a great experience with My Money Matters. Their customer service team is always friendly, helpful, and quick to respond to any questions. The free training tools they provide are also excellent – informative, easy to follow, and genuinely interesting. They've helped me improve my understanding of personal finance and make more informed decisions. Highly recommended!

8 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for this review! The team will be delighted to hear your feedback!

Oceniono na 5 z 5

Technical Issue

Had a small issue, did live chat with Nirin who resolved the issue quickly. Excellent service provided

8 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!

Oceniono na 5 z 5

A real person was easily accessible…

A real person was easily accessible through the chat, I didn't have to wait long. The advisor was helpful and friendly, easy to deal with.

8 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.

Oceniono na 5 z 5

Lady did all the settings

Lady did all the settings. great work.

7 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!

Oceniono na 5 z 5

Very helpful and resolved my problem

I had a query on how to adjust my workplace AVC. Katie was very helpful in advising me how to login and where to adjust the amount. When I further contacted her to confirm I was in the correct area, she offered to adjust the amount for me which she did. She was extremely helpful and knowledgeable.

6 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.

Oceniono na 5 z 5

Great service from Nirin

I originally phoned for some general information and spoke to Nirin, he was really knowledgeable and super helpful. He guided me through information and support available, without it being too long winded or overly complicated. He even arranged a 1 to 1 with someone who can help me further. Loved his knowledge and easy helpful style without loads of phaf !

7 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

Thank you so much for this review! The team will be delighted to hear your feedback!

Oceniono na 5 z 5

Very good service

7 lipca 2026
Logo my money matters.

Odpowiedź od my money matters.

We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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