I had a question about my Shared Cost AVC- I'd made an error on an online form and didn't understand the process. I spoke to Katie who was really very helpful and professional. She talked me through t... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I had a question about my Shared Cost AVC- I'd made an error on an online form and didn't understand the process. I spoke to Katie who was really very helpful and professional. She talked me through t... Zobacz więcej
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I was very confused about my AVCs due to having changed employers. Sandra from My Money Matters was really responsive and extremely helpful. She never once made me feel like I was asking a stupid qu... Zobacz więcej
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I have used this service for a couple of years or so and I just wanted to amend my AVC. The system is easy to navigate and very responsive. It took less than 10 minutes from start to conclusion, i... Zobacz więcej
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The reason for contacting Money Matters was because I had several queries. I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mi... Zobacz więcej
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Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
First Floor, 5 Fleet Place, EC4M 7RD, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Speaking to an individual makes a positive service. Being able to ask questions and awareness of who maybe able to provide me with an answer if they are unable to help made such a good difference. Having my issues addressed was a great benefit to achieving the outcome I needed.

Odpowiedź od my money matters.
The advisor gave me access to the information I needed quickly. She was also friendly and efficient.

Odpowiedź od my money matters.
Katie handled my question excellently. Gave me all the details I needed and solved my problem quickly.

Odpowiedź od my money matters.
Friendly response, knowledgeable staff and swift response- Katie was excellent

Odpowiedź od my money matters.
Friendly Knowledgeable Advisor. Talked me through the whole process. A credit to MMM

Odpowiedź od my money matters.
Katie (customer Service) was very helpful and quickly resolved my issue

Odpowiedź od my money matters.
The reason for contacting Money Matters was because I had several queries.
I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mind was put at rest. I never know when using the chat function if the responses are coming from a robot or not but Nirin was definitely a person and a lovely one too! Thank you Nirin.

Odpowiedź od my money matters.

Odpowiedź od my money matters.
Really helpful service from Sandra at Money Matters; very prompt, efficient, and with a friendly professional manner.

Odpowiedź od my money matters.
Easy to understand information, phone line I don't spend ages on hold, just provide what you need and lots of great info/products to make the most of your money. Definitely worth it.

Odpowiedź od my money matters.
I've had a great experience with My Money Matters. Their customer service team is always friendly, helpful, and quick to respond to any questions. The free training tools they provide are also excellent – informative, easy to follow, and genuinely interesting. They've helped me improve my understanding of personal finance and make more informed decisions. Highly recommended!

Odpowiedź od my money matters.
Had a small issue, did live chat with Nirin who resolved the issue quickly. Excellent service provided

Odpowiedź od my money matters.
A real person was easily accessible through the chat, I didn't have to wait long. The advisor was helpful and friendly, easy to deal with.

Odpowiedź od my money matters.

Odpowiedź od my money matters.
I had a query on how to adjust my workplace AVC. Katie was very helpful in advising me how to login and where to adjust the amount. When I further contacted her to confirm I was in the correct area, she offered to adjust the amount for me which she did. She was extremely helpful and knowledgeable.

Odpowiedź od my money matters.
I originally phoned for some general information and spoke to Nirin, he was really knowledgeable and super helpful. He guided me through information and support available, without it being too long winded or overly complicated. He even arranged a 1 to 1 with someone who can help me further. Loved his knowledge and easy helpful style without loads of phaf !

Odpowiedź od my money matters.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.