The ordering was easy the delivery service was helpful but no delivery Time it just turned up good job we were in.
Reakcja na opinię
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Zobacz, co mówią recenzenci
I ordered the Kiln Dried Mixed Hardwood Logs Bulk Bag it arrived on the date I requested ,due to doing shift work I asked via email to select a date and Steven was so helpful. Delivery driver was l... Zobacz więcej
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Prompt delivery and consideration by the delivery person. As it was raining he provided very large plastic bags to cover the sacks of logs to prevent them from becoming wet. Also he wheeled them the l... Zobacz więcej
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Sensible price, goods and delivery time. Sadly the courier let them down by damage to goods. Will use again, as compensation was swiftly organised with no quibble
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
MyFuels is a wholesale and retail supplier of solid fuels. We specialise in petrol station forecourt distribution, we wholesale kiln dried logs and associated products to be distributed to retailers across the UK and we have our own manufacturing facility producing pini kay wood briquettes supplying the UK wholesale market. We have a small shop selling all of our products at our site in Oxfordshire (OX7 4BZ) and we also have our own sub licensed AdBlue and screen wash production plant packing own label and private label items. Get in touch to find out more.
Dane kontaktowe
MyFuels, The Freight Terminal, Bicester Road, Enstone,, OX7 4BZ, Chipping Norton , Zjednoczone Królestwo
- 01608 677940
- sales@myfuels.co.uk
- myfuels.co.uk
4,5
Doskonała
117 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt delivery and consideration by
Prompt delivery and consideration by the delivery person. As it was raining he provided very large plastic bags to cover the sacks of logs to prevent them from becoming wet. Also he wheeled them the length of my drive and left the delivery at my gate.
5 listopada 2025
Odpowiedź od MyFuels
Thanks for taking the time out to leave us a review John, I'm very pleased to hear of the good service.
Perfect Service & Great price
Ordered int he morning and the delivery came in the afternoon, we are local but still amazing service.
river was polite and helpful.
10 października 2025
Odpowiedź od MyFuels
Hi Sarah,
Thank you for leaving a review. Very pleased to hear of your positive experience and although we can't guarantee same day delivery sometimes everything aligns perfectly!
very good and very professional
2 października 2025
Odpowiedź od MyFuels
Thanks for taking the time to leave us a review! Pleased to hear you had a good experience and hope to have you return to us in the future.
Really helpful in the Enstone office…
Really helpful in the Enstone office when enquiring, so I placed an order. Logs delivered within 2 days, with great price and great quality.
1 października 2025
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review. Very pleased to hear of the good service from our staff.
Brilliant service
Brilliant service, only slight issue was I didn’t receive an email with a delivery date/time and so therefore I wasn’t there to accept the order of logs and it was placed in front of my neighbours entrance 😩 other than that, very good - thank you
14 września 2025
Odpowiedź od MyFuels
Hi Louise, thanks for taking the time to leave us a review and glad to hear you were pleased overall. Sorry about the logs being placed in front of your neighbours entrance, I will have a chat with the driver about that.
We've always struggled with giving customers delivery dates and times, we trialled it for a while but found that we ended up causing more problems because people would move their schedule around to accommodate for the delivery and if a lorry driver was sick that day or if there was an accident on the road and we had to reschedule the customer was never best pleased. It also started to affect other orders after that and had a knock on effect across our deliveries which was difficult. The best solution we found as a mid ground was to ask customers to leave notes at the checkout stage of the website with instructions on preferred places to leave any deliveries or preferred dates/times if ordering well in advance and we will do our very best to accommodate. Hope this helps and please let us know if you order again how it goes!
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review!
Great price
Great price. Great delivery time (free as well). Yet to burn the wood, but looks quality
22 września 2025
Odpowiedź od MyFuels
Thanks for the review Martin, glad to hear you're pleased so far!
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review, we're glad to hear you're pleased with the service.
I ordered the gas this morning as I had…
I ordered the gas this morning as I had completely ran out! they very kindly sent out a lovely man from behind a desk to drop me one off! incredible service! x
23 września 2025
Opinia niezależna
Odpowiedź od MyFuels
Thanks Imogen, I hope you get it all sorted and glad we could help.
Really good quality and very dry…
Really good quality and very dry hardwood. Superb delivery with very helpful driver!
15 września 2025
Odpowiedź od MyFuels
Thank you for leaving us a review. Happy to hear you're impressed with the quality and service!
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review and so glad to hear our staff were helpful
Great service and delivery
18 sierpnia 2025
Odpowiedź od MyFuels
Thank you, we're very glad to hear it!
Quality logs at a good price
Quality logs at a good price, quick delivery, polite and efficient driver.
22 sierpnia 2025
Odpowiedź od MyFuels
Thank you for taking the time out to leave us a review, happy to hear you're pleased with our service and driver.
Good value product
Good value product delivered to door by friendly and helpful gentleman driver, would definitely use again.
18 sierpnia 2025
Odpowiedź od MyFuels
Thanks a lot for leaving us a review, really pleased to hear your positive experience.
Very quick delivery
Very quick delivery. Easy to order and friendly and helpful delivery and friendly and helpful delivery driver
15 sierpnia 2025
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review, very happy to hear you're pleased with our service!
Great value and great products.
Great value and great products. Unbeatable. Will continue to use MyFuels always.
23 lipca 2025
Odpowiedź od MyFuels
Thank you very much for the review and for taking the time out to leave it. We're pleased you're happy with our products.
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review, very happy to hear you're pleased with our service.
Great firm to do business with …
Great firm to do business with orderd with confidence delivery on time
3 lipca 2025
Odpowiedź od MyFuels
Thank you for taking the time to leave us a review
Great price and service.
Great price. Good product. Driver was helpful. Immediate delivery.
26 marca 2025
Odpowiedź od MyFuels
Thanks for taking the time to leave us a review, great to hear such good feedback!
Great service and quality wood
25 marca 2025
Odpowiedź od MyFuels
Thanks for taking the time to leave us a review! Glad to hear you're happy with our service and product
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