Прекрасен екип! Отлично се прави с възникналото недоразумение! Учтиво и адекватно отношение! Успешно запазиха доверието ми, за което сърдечно им желая здраве и успехи! Благодаря Ви!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I fell for the €2.99 trial trap. When I realized it would automatically turn into a €30/month subscription after three days, I immediately tried to cancel. However, they use a very unfair tactic: T... Zobacz więcej
Reakcja na opinię
Hesabımda bu uygulama tarfından yapılan düzenli kesintiler fark ettim bu uygulamaya ne zaman premium üye olduğumu bile bilmiyorum 2026 ocak 15 den beri her ayın 15 inde 1199 tl çekilmiş şimdiye kadar... Zobacz więcej
Reakcja na opinię
Warning – Scam Alert I strongly advise against using the Famio app. I tapped the option for a free trial, but just three days later, over €7.00 was withdrawn from my account without my consent, then... Zobacz więcej
Reakcja na opinię
2,5
Słaba
261 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Never had service from the them
Never had service from the them, cancelled same day (actually less then 2 hours later) but still get billed every months for it.
Stay well away people and I WANT MY MONEY BACK
26 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello!
We’re sorry to hear about the confusion regarding the charges. Kindly note that we do not charge users without their confirmation. To help clarify any charges and resolve your concerns, please reach out to us at support@myfamio.com with "Famio.Review" in the subject line.
We’re here to assist you and ensure everything is sorted out!
Odpowiedź od Myfamio
Hello Loreta!
We're thrilled to hear you think it's perfect! If you have any questions or need support, just let us know at support@myfamio.com.
Keep enjoying the app!
IT IS A SCAMMMM
IT IS A SCAMMMM, ONCE YOU PAY YOU GONNA END UP IN A MONTHLY SUBSCRIPTIONS. GUYS GO CHECK YOUR BANK ACCOUNTS
25 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello Brahim!
We’re really sorry to hear about the trouble you’ve experienced. To help you log into your account and resolve this issue, please contact us directly at support@myfamio.com with "Famio.Review" as a subject line. We’re here to assist you and ensure you get the service you paid for.
We are looking forward to hearing from you!
You run a scam application
You run a scam application, it’s better you change the purpose you claim you provided, my card has been debited without the app able to provide the service it should provide
23 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello!
We’re sorry to hear about your experience. We take feedback seriously and aim to address any concerns promptly. Please contact us at support@myfamio.com with "Famio.Review" in the subject line, including all the specific details so we can assist you better and work on any issues you’ve encountered.
We're here to help!
I cancelled within one hour
I cancelled within one hour
But they charge my credit card $11.99 I know I have to go to enormous link to try and recover this as when I asked for the trial it didn’t tell me it was going to take money from my credit card it was supposed to be a $1.99 fee
12 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello Michelle!
We are sorry for any confusion. Please note that we never charge users without their consent, and if a subscription is canceled, no further charges should occur. We would like to investigate this further. Please reach out to us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you as quickly as possible.
Looking forward to hearing from you!
This app helped me despite some minor…
This app helped me despite some minor issues I can say this app is a good app to get your family together
26 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Lumuno!
We’re glad to hear you’re enjoying Famio! We noticed your rating isn’t 5 stars and would love to understand how we can improve. Could you please let us know what we could do better? Feel free to reach out to us at support@myfamio.com.
Your feedback is important to us!
misleading advertising
misleading advertising
When you search on the website, you can trace any number and all the information appears blurred. But when you pay it says IT ONLY CAN LOCATE FAMILY MEMBERS!!!
8 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello.
We're really sorry for the confusion. It seems like there’s been a misunderstanding regarding the app’s capabilities. To clarify, the Famio app is designed specifically to locate family members who have consented to share their location within the app. Please reach out to us directly at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you as soon as possible with any of your concerns.
Refund services is bad
Refund services is bad. Advertising on locating lost phone is misleading. Not even sure it is worth subscribing. More sure feeling that it is better to avoid Famio totally. A bad experience. Run away.
+++++++++++++++++++++++++++
Comments later added on 9th Jan. 2026 - Cancellation support came although a little late with damages of extra incidental costs arising from the cancellation of my bank credit card as I feared further delay of subscription cancellation would certainly incur further additional charges by Myfamio. It would be better if the cancellation process is made easier or automated .
8 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello James.
We're really sorry to hear about your experience, and completely understand your frustration. To clarify, Famio’s location sharing feature only works if both parties have the app installed and consent to sharing their locations. This is mentioned on the app’s page in both the Google Play and App Store descriptions.
We want to make sure your concerns are addressed. Please reach out to us at support@myfamio.com with "Famio.Review" in the subject line, and our team will assist you in resolving it as soon as possible.
It is a scam
It is a scam. Somehow I have a subscription I havent aksed for but cannot get hold of anyone to stop the payments they have taken. My friend downloaded the app to see what it was about and there was nowhere to get to an account to cancel. Reading online, it doesnt look good many have had the same issue, look it up. Have now had the hassle of going through bank fraud claim. If this doesntwork I will have to cancel the bank account. Great!
1 star isnt low enough stay away from this app!
7 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello Samantha!
We’re sorry to hear about your experience. Kindly note that we never charge users without confirmation. To resolve this, please contact us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you with the cancellation and any other requests.
We're here to help!
Absolue scam
Absolue scam. One was said that they could find phone with just number. Lies-you have to have on both phones before leaving. My card has been charged 5 today over $80. Had to claim fraudulent behavior that my bank noticed and now have to go through replacing everything. Absolute worst!!!!
5 stycznia 2026
Opinia niezależna
Odpowiedź od Myfamio
Hello Stacy.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please note that Famio only works if both users have the app installed and have agreed to share their locations. This is clearly outlined on the app’s page in the Google Play or App Store, and we apologize if there was any confusion.
As for the charges, we want to make sure everything is sorted out for you. We always strive for transparency, and all charges should be shown before the purchase. Please email us directly at support@myfamio.com with "Famio.Review" in the subject line, and we’ll work to resolve this issue and assist you further.
Odpowiedź od Myfamio
Hello Michele!
Thank you for the positive feedback! We’re thrilled you’re enjoying Famio. If you need any assistance, feel free to reach out to us at support@myfamio.com.
Have a good day!
From Stress to Relief - Thank You Famio Support
I initially had a very frustrating experience with Famio regarding a subscription charge after cancellation. However, I want to sincerely appreciate their support team for how they handled the situation afterward.
After explaining my circumstances, the team reviewed my case carefully, communicated clearly, and eventually processed a full refund. Their support agents were patient, understanding, and professional, especially during a very difficult time for me.
While the subscription terms can be confusing at first, I’m grateful for the way Famio ultimately resolved the issue and stood by their customer support. Thank you to the team for your help.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Muhammad!
Thank you very much for taking the time to share your experience. We’re glad that our support team could resolve the situation and provide the support you needed. Your kind words mean a lot, and we truly appreciate your patience and understanding throughout the process.
Have a great day!
This is a scam
This is a scam. I found it while trying to locate my work phone I had lost and was panicking bc my verification for find my phone was taking a long time and if my phone had been stolen I was hoping to find it while they were still near by. They advertise that they can locate by phone number, after you sign up and pay them you find out that’s not true and their “policy” is no refunds. Total scam.
23 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Alena.
We’re truly sorry to hear about your experience, and we understand your frustration. It’s never our intention to mislead our users, and we sincerely apologize for the confusion caused by the information you encountered.
To clarify, Famio only works if the app has been installed before the phone is lost. Unfortunately, the service cannot track a phone without the app being installed on both devices beforehand.
We truly apologize for any inconvenience this caused. Our team is already reviewing your case, and we'll assist you as soon as possible.
Son muy responsables me comunique con…
Son muy responsables me comunique con ellos se que por la zona horaria y volumen de mensajes no recibi una respuesta rapida pero cuando podía me respondian y muy amablemente
Excelente atención y personalizada
Los recomiendo excelente atencion al cliente
19 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
¡Hola!
Muchas gracias por tu reseña! Nos alegra saber que tu experiencia con Famio ha sido excelente y que nuestro equipo te respondió de manera amable y personalizada, aunque la zona horaria y el volumen de mensajes puedan afectar la rapidez de la respuesta. Es maravilloso saber que recomiendas nuestro servicio de atención al cliente. Si alguna vez tienes preguntas o necesitas asistencia, no dudes en contactarnos en support@myfamio.com!
¡Te deseamos un excelente día!
Fui muito bem atendida e resolveram…
Fui muito bem atendida e resolveram minha solicitação rapidinho, fizeram meu reembolso e responderam meus e-mails rapidamente.
19 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Olá!
Muito obrigado pela sua avaliação! Ficamos muito felizes em saber que você foi bem atendida pela equipe da Famio, que resolveu sua solicitação rapidamente, realizou o reembolso e respondeu aos seus e-mails de forma ágil. É maravilhoso saber que tivemos uma experiência positiva para você! Se tiver alguma dúvida ou precisar de suporte, sinta-se à vontade para entrar em contato conosco em support@myfamio.com!
Tenha um excelente dia!
It’s scam completely
It’s scam completely
You can not track by phone number and they just charge you and you don’t have any option to cancel . So I emailed them and asked them to cancel but still they took my money even after I cancelled my bank card .
I contacted commonwealth bank see what they can do
It’s scam it’s scam
3 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Khaliq.
We’re really sorry to hear about the frustration you’ve experienced, and we understand how upsetting it can be when things don’t go as expected. Please note that to cancel your Famio subscription, you need to log into your account and follow the cancellation steps by going to Profile > Manage Subscription.
If you’re still having trouble with the cancellation, please reach out to us directly at support@myfamio.com with "Famio.Review" in the subject linewith "Famio.Review" in the subject line, and we’ll make sure to assist you in resolving this as quickly as possible.
We take your concerns seriously and want to ensure everything is sorted out for you.
They are scammers
They are scammers! I want my small amount lost returned, on principle. They need to be canceled, not allowed to advertise.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Philip!
We’re sorry to hear you feel this way. We take feedback seriously and aim to address any concerns promptly.
Please contact us at support@myfamio.com with "Famio.Review" as a subject line and provide specific details so we can assist you better and work on any issues you’ve encountered. Thank you for bringing this to our attention.
Looking forward to hearing from you!
This is a scam that stole my money and…
This is a scam that stole my money and gave me nothing in return. Now they keep taking $47 three times in 3 days
22 listopada 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello!
We appreciate your feedback and apologize for the inconvenience. To ensure clarity, we never process charges without confirmation. Kindly ask you to reach out to us at support@myfamio.com with "Famio.Review" in the subject line, and we will investigate this matter thoroughly and provide the necessary resolution.
Looking forward to hearing from you!
Odpowiedź od Myfamio
Hello!
We noticed your review, but didn’t quite catch the details of your experience. Could you share more about your experience at support@myfamio.com?
We’re here to help and make things right.
This company is a scam
This company is a scam. I seen there ad on Facebook. They say one thing and when you try there trial period it's something completely different. I cancel my account on the same day and requested a refund, which I was told no refunds.
22 listopada 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Walter!
We’re sorry to hear you feel this way. We take feedback seriously and aim to address any concerns promptly. Please contact us at support@myfamio.com with "Famio.Review" as a subject line and provide specific details so we can assist you better and work on any issues you’ve encountered. Thank you for bringing this to our attention.
Wishing you a lovely day!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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