Mrs. Alice Recenzje 

2154
•
Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very easy to order online with a great choice of lampshades. I was notified of the delivery date and kept informed of the parcel's journey. Lampshade arrived safely and on time and was well packaged.L... Zobacz więcej

Oceniono na 3 z 5

I love the size and shape but the color was disappointing. Putty color isnt like in pictures, almost green. I expected a deep cream. I am keeping it but would hesitate to order more from Mrs Alice... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Timeliness of the delivery, easiness of ordering, and products were wrapped so perfectly. I love my candles and candleholders! Great order and the complete experience was amazing. I will definitely... Zobacz więcej

Oceniono na 5 z 5

Great products, great quality, great and swift delivery and beautifully packaged. Could not recommend more heartily - thank you very much.

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. również w kategorii:
  3. Dekoracje i architektura wnętrz
  4. Sklep z artykułami domowymi
  5. Sklep z blatami
  6. Sklep z podarunkami
  7. Sklep z wyrobami szklanymi

O Mrs. Alice

Napisane przez firmę


Mrs. Alice Tablescapes

Rattan Furniture

Alice's Favourite's

Launched in November 2019, Mrs. Alice is the world’s first Tablescape brand founded by entrepreneur Alice Naylor-Leyland.

Offering enchanting, elegant tableware to take the hassle out of hosting, Alice’s “Tablescape In A Box” was the first product of its kind, making the art of Tablescaping accessible worldwide.

With her characteristic emphasis on whimsical, elegant design, Alice is excited to share with you a curation of her life long passion and hopes you will be inspired.

New collections of Limited Edition 'Curated Tablescapes' will be launched each season.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(2154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 356

Napisz recenzję
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Oceniono na 3 z 5

Photo Color isn’t the Same as Actual Product …

The actual color is more of a blueish aqua, not a true light blue color. Doesn’t coordinate well with the art that I intended to flank with the sconces. Not sure if I’ll keep the sconces.

29 kwietnia 2026
Logo Mrs. Alice

Odpowiedź od Mrs. Alice

Hello Jacqueline,

Thank you for your feedback. We’re sorry to hear the colour didn’t meet your expectations.

We haven’t received any prior contact regarding this, but we’d absolutely be happy to help. If you’d like to arrange a return, please reach out to us directly and we’ll make the process as smooth as possible.

Kind regards,
Mrs. Alice Customer Care

Oceniono na 1 z 5

I see I was billed twice on March 8th.

I see I was billed twice on March 8th.
Both PayPal and Credit card says I must contact you first!!!!
Please make this a priority!

29 marca 2026
Logo Mrs. Alice

Odpowiedź od Mrs. Alice

Hello Julie,

Thank you for bringing this to our attention.

We’ve checked our records and can confirm that only one payment was received for your order.

If you’re seeing two charges, it’s possible one may be a temporary authorisation from your bank or PayPal.

Kind regards,
Mrs. Alice Customer Care

Oceniono na 3 z 5

Candlesticks not as nice in real life – they feel cheap as made entirely of resin.

The delivery service was swift, the items were safely and very beautifully packaged, but the candlesticks themselves looked rather cheap and slightly gaudy in real life. I should have read the fine print – I thought they'd be mostly ceramic, but they were entirely made of resin which gives them a dollar-store feel. (My fault!) I kept them because my daughter especially wanted a memory of the green parakeets in London that flew over her student apartment daily.

1 maja 2026
Logo Mrs. Alice

Odpowiedź od Mrs. Alice

Hello,

Thank you for your thoughtful feedback, we’re really glad to hear the delivery and packaging met your expectations. We’re sorry the candlesticks themselves didn’t feel as you’d hoped.

Just to note, we do offer returns if an item isn’t quite right, and we’re always happy to help arrange that. That said, it’s lovely to hear they still hold a special meaning for your daughter.

Kind regards,
Mrs. Alice Customer Care

Oceniono na 5 z 5

Delivery and presentatiom

The fact that my order arrived beautifully packaged showed me this company cares for what they sell and how their customers recieve it.
This was a master classb of how to represent their company.
Bravo.

28 kwietnia 2026
Oceniono na 5 z 5

Fantastic

I’m delighted with my two beautiful rechargeable bamboo lights. Even better quality then they look on the site. Exquisitely packaged a real joy to unwrap! I will be back. Thank you.

28 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

It broke the first night

It broke the first night I opened it. It only worked for about an hour. The button no longer works. It does not glow. I cannot get the light to turn on or off. I thought when I paid more money, it would be higher quality, but I could’ve paid for the same Chinese lamp for cheaper on Amazon. I just emailed customer service hoping to hear back soon.

10 kwietnia 2026
Opinia niezależna
Logo Mrs. Alice

Odpowiedź od Mrs. Alice

Hello Stacy,

We’re really sorry to hear about your experience, that’s certainly not the quality we aim to provide.

We’ve checked our system and unfortunately we don’t have any record of an email from the address used on your order, so it’s possible your message hasn’t reached us. That said, we absolutely want to make this right for you. We’ll arrange for a replacement to be dispatched straight away.

We always appreciate the opportunity to resolve any issues directly, and we’re glad we can put this right for you now.

If there’s anything further you need, please don’t hesitate to get in touch.

Kind regards,
Mrs. Alice Customer Care

Oceniono na 5 z 5

I just adore this brand

I just adore this brand! The customer service and products are absolutely spot on with quality and timeliness. As an interior designer I see a lot of fabrics and wallpapers, and these are definitely up there with the higher end offerings but with a far more reasonable price point. Alice and Serena - you've created a truly magnificent brand. Kudos to you! Xx

31 marca 2026
Oceniono na 1 z 5

Première fois que je commande

Première fois que je commande, impossible de savoir où en est ma commande , rien n’est écrit en Français pas de propositions de traduction. Commande passée le 29 mars je ne sais pas où en est ma commande ni quand je vais la recevoir . De plus grosse surprise lors du paiement frais de port exorbitants . Rien n’est précisé avant .
Très déçue j’espère ne pas m’être faite avoir ….

29 marca 2026
Opinia niezależna
Logo Mrs. Alice

Odpowiedź od Mrs. Alice

Hello Alexandrine,

Thank you for your review, and we’re sorry to hear about your experience.

We would like to clarify that we are a UK-based company and unfortunately do not currently have a French language version of our website.

Having reviewed your order, we can see that the item purchased is a pre-order item, which is scheduled to be dispatched during the week commencing 8th June. This information is provided on the product page, at checkout, and within your order confirmation email.

We understand that waiting for an order can be frustrating, and we appreciate your feedback regarding language accessibility and shipping clarity.

Kind regards,
Mrs. Alice Customer Care

Oceniono na 1 z 5

Disappointed

Parcel arrived quickly.
Was excited to see the gift I had purchased for my granddaughters first Easter. The basket was dented in. The handle was crushed. Pieces of glue string were attached the ribbon. Just very disappointed, especially due to the price paid. Sent pictures off and heard nothing back. Am hoping for a full refund due to sub standard item received plus I have no gift for my granddaughter!

1 kwietnia 2026
Logo Mrs. Alice

Odpowiedź od Mrs. Alice

Hello Julie,

Thank you for your review, and we’re very sorry to hear how disappointing this experience has been, especially given the occasion.

We can see that you’ve already been in touch with our customer service team, and a return and full refund are currently being arranged for you.

We sincerely apologise for the condition the item arrived in and for any upset caused. We hope to resolve this for you as quickly as possible.

Kind regards,
Mrs. Alice Customer Care

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