From order, purchase and delivery the whole process has been painless and flawless! Excellent customer service - you always talk to 'real' people with no long waits on the phone. Regular updates are p... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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From order, purchase and delivery the whole process has been painless and flawless! Excellent customer service - you always talk to 'real' people with no long waits on the phone. Regular updates are p... Zobacz więcej
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Easy to secure my car, efficient speedy service, and easy to use technology. I found dealing with Kitt and Luke a great experience. They were both eager to help and offered a seamless professional ser... Zobacz więcej
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Absolutely first class service from beginning to end! I could not be happier, extremely efficient staff throughout the whole process! The best car buying experience I have ever had. Many thanks to al... Zobacz więcej
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Initially I spoke to Luke identifying what vehicle I was looking to purchase. He subsequently came back to me with a great deal and also got me a great part exchange on my current vehicle, both pri... Zobacz więcej
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Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.
Motorfinity, 3, Northgate Terrace, Northern Road, NG24 2EU, Newark, Zjednoczone Królestwo
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Motorfinity provided me with a quote on a VW Tiguan through my Defence Discount Card, without which would have been out of my price bracket. From the first engagement it was clear the team was very customer focused and kept me updated at all stages of the process from point of build to delivery.

Odpowiedź od Motorfinity
Really good processes throughout the buying experience supported by really good staff. Particular thanks to Brady O'Donnell.

Odpowiedź od Motorfinity
I had a really great experience using Motorfinity to buy my Cupra - great communication from Olivia & Fiona and even the delivery driver was lovely and arrived on time and kept me updated. Would definitely recommend! Thank you team!

Odpowiedź od Motorfinity
Buying a new car can be a stressful event, and even more so when its online and outside of my comfort zone. Well step in Motorfinity. From my first call in to Cameron who guided me through the process all the way to the Delivery Team and Lucy, the stress was noticeable absent at my end. When 4 days before delivery was due an issue with the fitting of a tow bar (dealer problem) threatened to derail the process, up stepped Lucy to regain control and sorted it out. Result was one spanking new Renault on my drive way, on time. Keep up the great work and superb customer service. Happy Christmas to all at Motorfinity. Steve

Odpowiedź od Motorfinity
I got a fantastic discount on my new RAV4 much better than CarWow and other such groups. Fantastic service from Josh in sales, Kitt and Lucy in the delivery team who kept me updated throughout. Well worth the wait for delivery. Wish I had discovered them earler.

Odpowiedź od Motorfinity
Motorfinity were exceptional in every way as they helped me navigate the purchase of a new car.
Motorfinity found an amazing price and were flexible as I chose and changed the specification I wanted.
They kept me well informed with excellent and accurate communication.
When the car was ready for delivery, Lucy and Kitt were brilliant as they arranged delivery and additional products (service plan).
I highly recommend Motorfinity, a smooth and professional experience who make your car purchase journey from start to finish a true pleasure.

Odpowiedź od Motorfinity
Must say customer service with everyone in the whole process was super easy, concise and left nothing to chance. We were so impressed.
We love our new car and the way it was delivered on an enclosed trailer.
We would highly recommend. Thank you to everyone who helped us.

Odpowiedź od Motorfinity
This was my first and maybe the last buying new car. I was first a bit of sceptical. But convinced myself saying whatever happens let’s go for it. But things went completely opposite way then I was thinking. Mr. Luke and Lucy were the main persons who dealt from staring to finish. And everything went smoothly. Good customer service, you could call them anytime you need or want. Delivery was on time and also delivery driver was so good and helpful. So I should say buying my new car journey was so easy and relaxing experience. Thank you to both Lucy and Luke. I am enjoying riding my new car now. Thank you again.

Odpowiedź od Motorfinity
This was my first experience of using Motorfinity for a purchase of a car. Having been told a few year back that they offer discounts on new cars, initially it was more curiosity to see what discounts would apply. It was pretty impressive to know that you effectively request any new car and they will offer a discounted price.
My whole experience for initial contact about the car I was interested in, to delivery took around 3/4 months, which isn't bad at all considering this was literally factory built.
I was never unsure or uncertain on what the process was throughout as it was all very straight forward. Request what cost a certain car would be, to confirming the order (with a very small fee) through to regular updates on car build process/shipping/UK delivery to actually having the car dropped off at the front door. My own situation I was never unaware of what was happening and there wasn't a moment I felt I needed more from Motorfinity as they provided all the information I needed.
I was in contact through email with Olivia to begin with when it came to the ordering form and then towards delivery Lucy. Both very professional in their communication of relevant information.
If I ever get the urge to get a brand new car again I will no doubt be using Motorfinity. A big thank you to the team there, as it is that time of year have a Merry Christmas!

Odpowiedź od Motorfinity
From my first call with Olivia through to my last email with Fiona, everyone at motorfinity made my car buying experience pleasant and easy. From arranging a new Qashqai e-power with an incredible discount, organising a part exchange with motorway through affiliation and arranging PCP and delivery, motorfinity have provided a complete end to end service, keeping me informed as best they could.
Not only does the BLC scheme and affiliation help. They clearly employ skilled workers who genuinely care about their work. Credit to them.

Odpowiedź od Motorfinity
Motorfinity have been a delight to deal with.
Every stage in the process, from placing my order with Patrick in sales, right through to delivery has been seamless.
Katie in the Delivery Team has been so knowledgeable and extremely helpful. She has not only arranged for us to collect the car from the dealership but also getting us picked up at the station.
Overall, their customer service has been superb and I would definitely deal with them again.
Many companies could learn from this level of service. Keep it up guys!

Odpowiedź od Motorfinity
Overall good service staff were pleasant and helpful but could have got back with information better. I.e. said they'll phone back and didn't. The hassles of buying and selling a car online I found a stressful experience but would do it again due to cost savings therefore a decent 4 star rating with room for improvement in the communications department

Odpowiedź od Motorfinity
This is the third time I have bought a car through Motorfinity. That says it all really. But I will repeat what I said on the previous occasions. More than happy with the price and the way in which the staff I dealt with operated.I would not hesitate to recommend Motorfinity as a safe and economical way to purchase a vehicle.

Odpowiedź od Motorfinity
Second time I’ve bought from Motorfinity and another great experience. Brady in sales & Katie at the delivery team.
Smooth process throughout and well supported to delivery. Would recommend!

Odpowiedź od Motorfinity
The process was straight forward. Motorfinity organised the new car and a part exchange for my old car. I was kept informed during all stages of the purchase and the sale. Everything went smoothly, and I was given a very good discount on the purchase price of the new car.

Odpowiedź od Motorfinity
Murdo Urquhart
I bought a Toyota Yaris from Motorfinity and am delighted with the car. Special thanks to Josh and Lucy for directing us through the purchasing procedure.
We originally asked for a part-exchange but the price offered was disappointing, so we declined.

Odpowiedź od Motorfinity
Motorfinity quoted me an unbelievable price for a new Nissan Qashqai e power via the Blue Light card. This price was nearly £9k under the RRP & over £3k less than the best offer I could get elsewhere. Admittedly I had to wait a few weeks for delivery but it was well worth it. I was kept informed through the process & all of on line the paperwork went through smoothly. Everyone I had dealings with was excellent. I would highly recommend them

Odpowiedź od Motorfinity
Brilliant service from start to finish! Super easy & would highly recommend

Odpowiedź od Motorfinity
A totally positive experience from start to finish. Apart from an excellent deal on our new car , everyone I spoke to as I moved along the process was friendly , courteous and professional. I was kept up to date with every aspect by Josh, Kitt and Fiona . I couldn’t recommend them enough.

Odpowiedź od Motorfinity
This was my first time to buy a car on line and was very nervous about it.
Luke chambers ,Lucy smith and the Delivery team have provided all the necessary information and guidance .I must say had positive experience .
Thank you every one I love my car *****

Odpowiedź od Motorfinity
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