Mortgage Chain Ltd Recenzje 

82
•
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Great service from start to finish! First time buyer and had no idea on how to proceed in securing a mortage . Alex and his team made it smooth as ice .alway informed and provided with the best ou... Zobacz więcej

Oceniono na 5 z 5

We recently bought a property and Alex provided an exceptional service every step of the way. Right from our first meeting, Alex kept us informed on a regular basis and guided us through various mortg... Zobacz więcej

Oceniono na 4 z 5

Alex was very supportive throughout the whole process. We hit a little bump in the road but that was smoothed over. When it came to any problems in the application he was very quick to get a hold of!... Zobacz więcej

Oceniono na 4 z 5

Alex is very conscientious and has a personal touch in the service he delivers. I am a first time buyer who needed extra support and advice during the house buying process: every time Alex faithfully... Zobacz więcej

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Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych

Napisane przez firmę

Mortgage Chain are experts at providing Mortgage Advice and recommending the best Mortgages on the market that reflect your needs. We search Mortgage Products on the Whole Mortgage Market in a matter of clicks saving you time and effort as well as guaranteeing you the best Mortgage deals.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

82 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,7

Wszystkie recenzje

(82)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

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Oceniono na 5 z 5

Great service and an exceptional team from start to finish!

Great service from start to finish!
First time buyer and had no idea on how to proceed in securing a mortage . Alex and his team made it smooth as ice .alway informed and provided with the best outcome.

honestly with my bad credit alex personaly found a great deal which i was blown away. I will be using alex and his team in my next adventure, also o highly highly recomand them for anyone looking for an excellent team who truly work for you.
Thank you all again!!!

14 października 2026
Opinia niezależna
Oceniono na 5 z 5

Alex is the man - Less than 10 days

Alex is the man.

I genuinely have not come across many professionals in this field who are as passionate about what they do as Alex. He takes real pride in his work and genuinely cares about getting the right result for his clients.

He helped me achieve exactly what I wanted in less than 10 days. There were moments where I was stressed, but Alex advised me properly, talked me through the options, kept everything moving and most importantly, delivered.

He even dealt with my case on his birthday, which says a lot about how seriously he takes his clients.

Top professional, proper gentleman and genuinely a good guy.

If you are looking for a mortgage broker who will go above and beyond and leave no stone unturned, Alex Kerr at Mortgage Chain is the man you want on your side.

17 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you Alex for all your hard work

I recently completed my remortgage through Mortgage Chain Ltd, and I couldn’t be happier with the service I received from Alex. The process turned out to be much more complicated than expected, but Alex was professional, knowledgeable and supportive throughout. He explained every stage clearly, kept me updated regularly, and was always available to answer my questions, even outside normal working hours when things became urgent. Thanks to his hard work and persistence, he secured me an excellent interest rate and guided me through every challenge along the way. I genuinely felt that he cared about achieving the best possible outcome for me. I highly recommend Alex and the team at Mortgage Chain Ltd to anyone looking for a reliable and dedicated mortgage broker.

17 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

I can’t thank Alex enough

I can’t thank Alex enough! Despite my adverse credit, he was patient, professional, and very quick to respond. He turned my dream into a reality when I thought it wasn't possible. Highly recommend his services to anyone. Good luck and thank you!

1 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

Supportive

Alex was very supportive throughout the whole process. We hit a little bump in the road but that was smoothed over. When it came to any problems in the application he was very quick to get a hold of! Good advice and support when it came to getting my home survey report from the surveyor which was important to me because I’m a first time buyer. Would definitely use Alex and his team again. Thank you!

13 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommended to anyone looking to buy their first home.



I approached Alex after finding Mortgage Chain through one of his YouTube video guides, as I was honestly completely out of my depth and did not know the first thing to do when starting the process of buying my first home.

Alex made everything understandable in an engaging manner and answered all of the questions I had about the potential minefield that buying a property can become. Everything was dealt with quickly and explained in both detail and in a way I could understand.

Throughout the process of dealing with conveyancing we faced multiple issues, due to errors on the side of my seller’s solicitors. Alex and his team continuously went out of their way to ensure that all mortgage related matters were handled correctly, promptly and without issues. This also included personally contacting both conveyancers and estate agents, and helped to get the process moving.

There were multiple delays towards the end of the process regarding exchanging and completing, again due to errors caused by the seller’s solicitors. This meant that I had to complete on the day my mortgage offer came to expire, which fell through into the next day with no margin for error or delay. Naturally this was a cause of anxiety for anybody, however I have had a history of severe anxiety and what meant the most to me out of the whole experience is that after contacting Alex asking about what my options were he dropped everything. Mortgage Chain then did everything possible to ease my anxiety and help the process complete, whilst putting everything in place incase I couldn’t complete. Just the fact that they clearly care about their clients like family speaks volumes.

Without a shadow of doubt I will be contacting Alex when the time to remortgage comes up, as the level of professionalism demonstrated is not something easily found these days.

Thank you so much Alex and the whole team at Mortgage Chain for everything!

30 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Alex the Great!! Simply the Best!!

Alex’s advice and guidance is levels above average. His passion and drive to get you sorted is top class. Alex becomes a part of your journey and remains by your side every step. If you are a first time buyer then look no further than Alex Kerr. The main man!!

10 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

The best mortgage advisor that I had

The best mortgage advisor that I had. He was able to tell from the beginning that there shouldn't be any problems with the mortgage application, and after 2-3 weeks, I received my application approval. I highly recommend.

9 czerwca 2025
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Thank you so much for your kind words and so glad that after your previous advisor was unable to help you obtain a mortgage, we new the right lender for your situation straight away and you are now in your property! Good luck and until the next time. Alex

Oceniono na 3 z 5

Lovely team but sadly we didnt get the best mortgage for us and lost money

I want to write my review starting with that i completed on my purchase in Aug 2024, but I didnt want to rush a review inorder to be as fair as possible. First here are the good parts, I loved the system Alex has created and the resources you can find from his website, the ability to book in appointments into his diary aswell it is all great for the client experience. Alex is very lovely, did well to listen to our needs.

The constructive parts - we had to go through 2 applications with Alex, there were parts were we found we had to re repeat e.g source of funds. I believe it would helpful to have some notes on a client profile which key elements to help remember key details when it comes to finding the right provider for them.

The reason for my 3 star review is we paid the highest fee of 2k to Alex and a couple of weeks later a high street lender gave a mortgage offer 1% less than the one Alex had recommended. This meant that we were saving £400 a month in our mortgage payments. Ultimately you to a mortgage broker so you can find the best deal for your situation and for us it meant that we lost a lot money rather than saved money.

19 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding service from Alex

Outstanding service from Alex, was in a sticky situation due to blemishes on my credit file, other advisors just tried to get me on any deal, where as Alex gave me advise on what to do be in a better situation which I’m grateful for and guided me through the whole process.

24 czerwca 2024
Opinia niezależna
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Odpowiedź od Mortgage Chain Ltd

Really appreciate you taking the time to write this review, good luck in the new home and until next time!! Alex

Oceniono na 5 z 5

I struggled to get a mortgage due to my…

I struggled to get a mortgage due to my unique situation - Alex was brilliant - quick and efficient and made our dream a reality!

28 marca 2025
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Kajol, so happy you are in your home, exciting stuff and see you on the next one!

Oceniono na 5 z 5

A Mortgage Broker Who Truly Cares and Delivers Results

We were in an extremely tricky situation with our mortgage application due to the higher loan amount we wanted to borrow and the fact that both of us have second jobs. We had already applied twice, only to be rejected without any explanation, leaving us completely lost. To make matters worse, the previous mortgage brokers we worked with offered no help or guidance, and even after consulting several other brokers, no one could identify the reasons for our rejections—until we met Alex.

From the moment we spoke to Alex, we knew we were in good hands. He was the only broker who could pinpoint the issue, and instead of seeing it as a roadblock, he took it on as a challenge. He worked tirelessly to find the best possible solution and, incredibly, managed to secure our mortgage in just two weeks!
I cannot thank Alex enough for his incredible support, dedication, and expertise. He was transparent, patient, and always available to answer our questions and guide us through every step of the process.
I will recommended Alex to all my family and friends. If you’re looking for a mortgage broker who genuinely cares, goes the extra mile, and gets results, look no further. Highly recommended!

27 marca 2025
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Janitha, thank you for this amazing review! After the previous advisor failing to deliver for you, it was all about choosing the right lender for you first time, which of course I new who that was straight away after assessing your needs. Until the next one, enjoy and speak soon! Alex

Oceniono na 5 z 5

Outstanding Service

Outstanding Service – Highly Recommended!

I cannot thank Alex enough for the incredible support and dedication he showed throughout my mortgage journey. Despite my poor credit, he worked tirelessly to secure a great mortgage rate for me. From the very start, he was transparent, patient, and always available to guide and direct me through every step of the process.

No challenge was too big for him—he remained committed and proactive, exploring every possible option to make my dream of homeownership a reality. Thanks to his expertise and determination, I finally received the keys to my new home!

I have already recommended him to my family and friends, and I will definitely use his services again in the future. If you're looking for a mortgage broker who truly cares and goes the extra mile, look no further. Highly recommended!

24 lutego 2025
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Samuel, it was a pleasure helping you over the finish line, and even though a tricky situation, this is where our experience came in and got to those keys being handed over. An amazing story to be part of! Until the next time, Alex

Oceniono na 5 z 5

Mortgage Chain has been amazing!

Mortgage Chain has been amazing!

We've had a trickier situation than most when it's come to securing a mortgage because of being self employed, and we actually went through a couple of brokers before we found this one.

Alex has been great from start to finish - always having the time for our many questions being first time buyers and never giving up on our complicated case. We were beginning to think it just wasn't possible for us, but Mortgage Chain made it possible!

I really couldn't recommend Alex and his team enough, it's been stressful but with these guys fighting our corner we've felt we've been in great hands.

27 stycznia 2025
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Iona, I hope you are enjoying your new home and thank you so much for those amazing words and look forward to the next one! Alex

Oceniono na 5 z 5

As a former bankrupt

As a former bankrupt I doubted I could get a mortgage. I found Alex through his YouTube channel as that is where I find so many experts in their fields these days.
After initial conversations Alex was on the case. As a first time buyer I was very happy to be guided through each step. I think that's where Alex's strength lies. He is an expert in every step. It's not cheap but in my opinion is worth every penny.
I have my mortgage but as I'm still awaiting my structural survey results I feel a bit in limbo. Here's hoping for a great outcome.

18 grudnia 2024
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Jo, I am so glad i was able to help you acheive a mortgage offer under difficut conditions. I hope all is well your side, take care and thank you so much for using me! Alex

Oceniono na 4 z 5

Confident, competent, very responsive

We found Alex (Mortgage Chain) through his YouTube channel, which made the mortgage process feel achievable. Alex was professional and responsive, providing balanced advice in a dynamic market. The online portal made document sharing easy, and the initial steps moved quickly, allowing us to focus on viewing properties.

However, there were some issues: we were initially referred to a solicitor who didn't handle new builds, and the insurance follow-up was lacking. Additionally, the costs were higher compared to other brokers. Despite this, we were pleased with the outcome and would recommend Alex and Mortgage Chain. If you feel you need minimal support during the application process, consider researching different brokers and their fees before committing

29 listopada 2024
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Darren, appreciate you taking the time to write a review and thank you for your kind words. Shame about the Solicitor and Insurance process, but points duly noted for the future. I hope you are enjoying your new home and until the next time, take care! Alex

Oceniono na 5 z 5

I had a great experience with Alex

I had a great experience with Alex, we had an initial call where he told me I wasn’t ready and gave me the steps to take to be ready in a few months. I did all that and came back and he held my hands every step of the way. He was always a phone call or email away whenever I needed. When we had an undervaluation in the property, he got us through it and looked for another borrower. Eventually got us a discount on the property. Will highly highly recommend him to any first time buyer especially when you need someone to hold your hands through the process. Thanks very much, Mortgage Chain.

28 października 2024
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hey Kofi! Glad the experience worked really well for you and so glad you have the keys! Enjoy and see you on the next one. Alex

Oceniono na 5 z 5

Brilliant service

We used Mortgage Chain as first time buyers with one poor credit history (missed payments). Alex guided us through the process, was a wealth of knowledge and gave us the confidence that we would be able to get a mortgage. Our offer was accepted on the Monday, and before the end of the same week we had our full mortgage offer! We have now completed on our property, and we would not hesitate to use Alex again.

8 lipca 2024
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Thanks for using us Hannah and glad we turned it all around smoothly for you. Enjoy your new home and until the next one!

Oceniono na 5 z 5

Mortgage chain where outstanding

Mortgage chain where outstanding, from start to finish and after I collect my keys still making sure everything was ok and I was alright.
I can’t thank Alex and he’s team enough for all their help, nothing was too much for them and answered any questions I had which made the process so much easier.

I highly recommend them, great company and I will 100% be using them again.

20 września 2024
Opinia niezależna
Logo Mortgage Chain Ltd

Odpowiedź od Mortgage Chain Ltd

Hi Harv, really enjoyed helping you through the process and glad you found the service valuable for your needs. Until the next time! Alex

Oceniono na 5 z 5

Exceptional Guidance and Support for First-Time Buyers: Our Experience with Alex

I found Alex through his YouTube videos, where he teaches and provides hints and tips for first-time buyers. I followed his work for a year until we decided to buy our first home. I downloaded all his materials and completed the checklists before starting the conversation. We booked the first session, and he explained everything in more detail. Throughout the process, he was always available either by phone or email to clarify any questions. He found us a really good mortgage product and was instrumental in handling the challenges we faced with delays from the solicitors. If you are a first-time buyer and need someone to guide you through the process, Alex and his team provide excellent customer service and are always available for support.

16 sierpnia 2024
Opinia niezależna

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