Glen was lovely and friendly and answered all my questions. I have had mobilty scooters before but this time I wanted one which did not come in parts but light enough to get into the boot easily. I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased my mobility scooter a year ago and got a letter to remind me the annual service was due. Monarch responded promptly and came to my home to do the service. Everything worked very well and m... Zobacz więcej
I made an enquiry and they phoned as soon as they next opened. They answered my questions. I then ordered the item (hoist), which was dispatched and arrived the next day. I received another phone... Zobacz więcej
We were very impressed by Monarch Mobility.Martin showed us all the light weight mobility scooters and listened to my feed back on each one.I chose the Genie Ultra light because it is comfortable to r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Monarch Mobility is the UK’s leading specialist mobility firm, established back in 2001, we have the experience and expertise to help you decide which scooter or powered wheelchair is most suited to your individual budget and requirements whilst providing excellent service and support nationwide so you can rely on us to keep you mobile.
Dane kontaktowe
Unit 1, Holmfield House, Holdsworth Road, HX3 6SN, Halifax, Zjednoczone Królestwo
- 0800 0029633
- sales@monarchmobility.com
- monarchmobility.com
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hi I have just go a new wheelchair from…
Hi I have just go a new wheelchair from monarch and it is ideal for me, it is the EZI fold Auto ,just tried it out and about me home and on the pavement it is great,
Now I have got how the controls are sensitive,
My wife and I will be going out more ,
My wife has been trying the Auto fold , this makes it better for her to get it into our car, with my help the staff are very friendly and helpful.

Odpowiedź od Monarch Mobility
Incredibly friendly service
Incredibly friendly service. I am a returning customer. My delivery driver/engineer Glen was so informative and knowledgeable about the product and the information he gave me regarding my first time on the motability scheme.
Thank you

Odpowiedź od Monarch Mobility
Great company. Great staff.
I have never come across such a friendly, helpful company in years. From Ian, the demonstrator, to Andy who got my order out really just as needed to Matt, who helped me (3 phone calls) to sort out assembly hitches.
I simply cannot thank them enough and I urge MM management to remember the Christmas is coming.
Thank you guys , your all great

Odpowiedź od Monarch Mobility
HiI would like to thank monarch for…
Hi I would like to thank monarch for helping us when we came to the shop to look for the scooters we wanted,The staff were very helpful when we bought the scooters which were delivered on Friday the driver was great and very helpful I couldn't thank him enough, Thank you Monarch Mobility. 😃😃😃

Odpowiedź od Monarch Mobility
Excellent customer service
Glen was great! He explained everything clearly and answered all my questions. Time was not an issue as he guided me through the operating procedure to ensure my comfort and safety. I now feel confident to use my electric wheelchair independently for trips into town. Excellent customer service. Thank you.

Odpowiedź od Monarch Mobility
Glen the gentleman that came to see me…
Glen the gentleman that came to see me was a great guy, Glenn put my mind at rest as I do tend to panic a bit, Glenn put my mind at rest with out me realising we had a natter and a cuppa and a laugh, With out a doubt it was nice to meet him and if it was done by scoring I would give him eleven out off ten and I will say a big thank you to Glenn for all his help he is a top man and a pleasure to meet him a big thank to you all and Glenn.

Odpowiedź od Monarch Mobility
New scooter
Glenn was very pleasant and helpful. He explained and demonstrated clearly how to use the new scooter. Would recommend Monarch Mobility.

Odpowiedź od Monarch Mobility
Glenn gave us a demonstration
Glenn gave us a demonstration, gave clear and thorough instructions and advice on do's and don'ts of how to use the power wheelchair. He was able to answer all of our questions. We found him to be friendly and professional in everything he said. Would recommend Monarch to friends, family and others.

Odpowiedź od Monarch Mobility
The kid man
The gentleman was very informative and understanding. He was very polite. All round brilliant experience

Odpowiedź od Monarch Mobility
Excellent service and great advice at…
Excellent service and great advice at the store on Boothtown Road Halifax

Odpowiedź od Monarch Mobility
Glen came to demonstrate the scooter…
Glen came to demonstrate the scooter and he was very helpful he explained everything to me and I would highly recommend him.

Odpowiedź od Monarch Mobility
Wonderful gentleman explained…
Wonderful gentleman explained everything I needed to know about my delivery of new Genie AUTO Scooter. Really helpful. Gave me some tips I wasn't aware of in general about charging the battery. Great Scooter. Great Company. Very pleased with the help I got from Mr Jones. Lovely Gentleman. Company is lucky to have him. He's a credit to the Company.

Odpowiedź od Monarch Mobility
Don’t buy poor back up
They may be great at selling you a Scooter but try and get an engineer for a fault no one can give a straight answer why you just can’t book an engineer and local agents can’t help as only monarch seem to have access to parts for a scooter just over a year old. Sorry I purchased from them

Odpowiedź od Monarch Mobility
Excellent service
Excellent service, Phil knows his stuff. Nothing was too much trouble

Odpowiedź od Monarch Mobility
wonderful service and great product
wonderful service and great product

Odpowiedź od Monarch Mobility
Glenn came to help me decide which…
Glenn came to help me decide which scooter suited me best. At no time was I pressurised. Very friendly, polite, respectful and helpful.
The company as a whole is going beyond to help me get my scooter for my holidays. First class all around

Odpowiedź od Monarch Mobility
So easy to arrange a demonstration.
So easy, I had a lovely professional guy come to my home with a scooter which I tested, he walked along side me guiding me with clear instructions about safety.
I would highly recommend monarch mobility to family and friends.
5* service.

Odpowiedź od Monarch Mobility
The company is very knowledgeable and extremely helpful and polite
Dave the delivery man was really lovely very helpful and polite I would advise everyone to use this company there amazing

Odpowiedź od Monarch Mobility
This is our second mobility scooter…
This is our second mobility scooter from Monarch and once again the service was amazing. Dave arrived early and was a delightful man. Knowledgeable, and understood what type of scooter we needed. We’ve had a Mojo for four years but it was too heavy for me now. The Genie Ultra light is perfect and I was easily able to get it into the boot of my car. I look forward to many happy days out on Genie.
You need to buy from Monarch Boothtown!
I have had a scooter before and wanted to upgrade. The staff were MORE than helpful. I had a slight issue with the new scooter and the after sales were second to none. I am actually in awe of their prompt customer service. I have no hesitation in recommending them for any of the things they provide. I would be totally confident buying anything from them!
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