Glen was lovely and friendly and answered all my questions. I have had mobilty scooters before but this time I wanted one which did not come in parts but light enough to get into the boot easily. I... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased my mobility scooter a year ago and got a letter to remind me the annual service was due. Monarch responded promptly and came to my home to do the service. Everything worked very well and m... Zobacz więcej
I made an enquiry and they phoned as soon as they next opened. They answered my questions. I then ordered the item (hoist), which was dispatched and arrived the next day. I received another phone... Zobacz więcej
We were very impressed by Monarch Mobility.Martin showed us all the light weight mobility scooters and listened to my feed back on each one.I chose the Genie Ultra light because it is comfortable to r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Monarch Mobility is the UK’s leading specialist mobility firm, established back in 2001, we have the experience and expertise to help you decide which scooter or powered wheelchair is most suited to your individual budget and requirements whilst providing excellent service and support nationwide so you can rely on us to keep you mobile.
Dane kontaktowe
Unit 1, Holmfield House, Holdsworth Road, HX3 6SN, Halifax, Zjednoczone Królestwo
- 0800 0029633
- sales@monarchmobility.com
- monarchmobility.com
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was very impressed by Phil.
I was very impressed by Phil.
His knowledge of the power chair expressed in a relaxed, calm way made it easy to understand. His great sense of humour helped too. Thank-you Phil
Glenn was very helpful polite and…
Glenn was very helpful polite and knowledgeable. He made the whole experience enjoyable and easy to remember. He is a keeper
Great purchasing experience and no pressure
Glen was lovely and friendly and answered all my questions. I have had mobilty scooters before but this time I wanted one which did not come in parts but light enough to get into the boot easily. I bought the automatic version as I have RA which means it is so easy to operate. I purchased a spare battery for longer journeys too. Very impressed with Glen as he set it up, full demostration outside, and information on safety when driving. Whole experience has been great and looking forward to my new scooter and freedom!
Absolutely brilliant service
Absolutely brilliant service . Don't push you into going into contract with expensive chair . Very friendly and polite would highly recommend.
I purchased my mobility scooter a year…
I purchased my mobility scooter a year ago and got a letter to remind me the annual service was due. Monarch responded promptly and came to my home to do the service. Everything worked very well and my scooter was serviced just outside my home. I'm a happy customer, I'm very grateful for Monarch's help to keep my mobility scooter in good working order. Thank you!
I had a home demo with Phil who was…
I had a home demo with Phil who was very knowledgeable and helpful. Tried out several scooters and bought a Genie Autofold which seemed to suit my needs more than the one I had seen on line. The at home service is great; try before you buy.
Clear communication regarding a change…
Clear communication regarding a change to my order, which was resolved to my great satisfaction. My mobility scooter arrived on time as expected and in great condition.
New scooter
I have always gone to a well known major nationwide mobility shop for scooters and wheelchairs but after a poor experience in purchasing a new scooter I stumbled across Monarch mobility and their incredible customer service and simply online purchasing experience
Genie Ultra Light lives up to its name. We were very impressed by Monarch…
We were very impressed by Monarch Mobility.Martin showed us all the light weight mobility scooters and listened to my feed back on each one.I chose the Genie Ultra light because it is comfortable to ride and light enough to swivel round in a tight space.My husband can easily lift it into our car boot and we could take it abroad by ferry,train or plane.You can lift it up and roll it along like a suitcase. Martin built the new one for us and disposed of all the packaging as well as disposing of my old heavy scooter.I am very happy with the service provided.
A bit disappointed that I had to chase…
A bit disappointed that I had to chase delivery up. It was supposed to be today but is now tomorrow. A pity nobody told me this while we have sat in all day waiting.
Friendly polite driver
Excellent service
I made an enquiry and they phoned as soon as they next opened. They answered my questions. I then ordered the item (hoist), which was dispatched and arrived the next day. I received another phone call to check the delivery address. Delivery was excellent too. Also reply to email enquiries quickly too, even when they are slightly random ramblings!
Just need more promoting. Only found them by accident.
Brilliant experience
Brilliant experience, glen is a lovely bloke, been really helpfull in explaining the product i received, coudnt of asked for a better experience 😁👌🏼
Glen has been amazing
Glen has been amazing! Nothing was too much trouble and he took out quite a few mobility scooters from his Mary Poppins van! After trying them all, we eventually made our choice.
Thank you very much Glen for being so patient!
Genie autofold
We had a very knowledgeable man called Martin who came to us to demonstrate the genie autofold.
We bought it straight away .
Tried it out for the first time this easter weekend and heard a knocking noise. Rang the company today at 9am.Martin arrived at 2pm.
Wow that was quick service.
All sorted. Something on the drive shift needed greasing.
Absolute brilliant company.
Very good and professional mobility scooter
Very good and professional
The salesman was very knowledgeable…
The salesman was very knowledgeable Glen and had a nice manner
I had to exchange my scooter as wasn’t…
I had to exchange my scooter as wasn’t suitable for my needs. Was done with complete understanding and compassion. And with swift response.
Mobility scooters- Top scooters- top team.
If you need a mobility scooter Monarch Mobility is the place to go, they are a professional friendly team of people with a remarkable boss and Matt dealt with us. They are really helpful and demonstrate and talk you through the working of your chosen scooter. They don’t rush you and can answer any question. We ended up buying one of their own brand light weight folding scooters after seeing a lady on our bus using one. Thank you so much Monarch Mobility.
Having bought a Genie Ultralight my…
Having bought a Genie Ultralight my daughter and I went on a train trip from Kent to the Bernina Express in Switzerland and then spent 3 nights at Lake Como. We were away 8 days/7 nights and the whole trip was by train. I am 80 and not very mobile but my daughter (51) managed to transport our luggage followed by the scooter as well as help me on & off the trains. Brilliant. I could not have done the trip without someone fitter & younger than me but at 14 kilos the lightweight scooter made this all possible. Excellent purchase and has opened up the possibilities for the future. Thanks Monarch!
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