Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Zobacz więcej
Reakcja na opinię
We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Zobacz więcej
Reakcja na opinię
Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.
Dane kontaktowe
Meridian Place 1-3, 2153, Bella Vista, Australia
- 131178
- customercare@moderngroup.com.au
- moderngroup.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great job and fast turnaround time for installation
The customer service and follow through from start to finish was great. The job was booked in and done quickly, within about 2 weeks from the first consultation.
And then the follow up to see if everything was alright after installation. The only minor concern I had was the clean up after installation could be more thorough.
Other than that a very smooth experience.

Odpowiedź od Modern Group
Had a great experience with Modern…
Had a great experience with Modern Group - the sales rep was easy to deal with, quick turnaround of blinds and straight forward install. Highly recommend if you are looking for blinds, extra points for being locally manufactured!

Odpowiedź od Modern Group

Odpowiedź od Modern Group
The modern group highly recommended
The modern group, staff and installer were always very helpful courteous and was able to provide solutions to my concerns about my safety and energy bills. They provided the option of a battery operated window controller (instead of wiring in)which could be recharged and thicker insulation to help lower my energy bills and stronger roller blinds for my saftey

Odpowiedź od Modern Group
Poor Quote Experience
Unless you want to make a decision straight up. Do not ask for a quote.
Worst experience ever. Quote took almost 2 hours and were given a crazy high 'retail' price which then dropped to a tonight only price and when we said no, we had received lower quotes, she got on the phone and dropped the price again. It was less than half the original figure but tonight only.
She would not take no for an answer.
Be warned.
I was told an hour for the appointment. I thought surely not, other companies have been half hour max. But no it was almost 2 hours before she would leave.
How about give people more time to think about the quote as well or at least warn in advance as I would've cancelled the appointment if I knew and it would've saved both our time.

Odpowiedź od Modern Group
We had a great experience dealing with Modern
We had a great experience dealing with Modern and are very happy with our outdoor blinds. The person who initially came out to our house was friendly, helpful and knowledgeable. Our installer did a great job and we are very pleased with the quality and look of the blinds.

Odpowiedź od Modern Group
Roller Shutter purchase
from my first enquiry the process from quote to installation was easy and timely.
Modern were Professional to deal and will use again for future work.

Odpowiedź od Modern Group
Very happy with our outdoor blinds
Staff were easy to deal with when making an appointment and their salesman turned up on time to complete the measure and quote. The installer dropped in to double check the measurements and they were installed 3 weeks later.
Very good quality blinds and would recommend.

Odpowiedź od Modern Group
Had a great experience
Had a great experience. The roller shutter we had installed looks great and very easy to use. It was an easy experience from start to finish.

Odpowiedź od Modern Group
Very Happy
No-nonsense salesman experience. Prompt delivery and installation. Extremely happy with the product after a couple of years of use.

Odpowiedź od Modern Group
Recommend using this company
Modern installed 3x roller shutters for me, the staff are great and helpful with any questions you may have. Nothing was an issue. The quality is fantastic. Will definitely use them for future installations

Odpowiedź od Modern Group
Highly recommend
Everyone i dealt with during the whole process was very professional.
Also George was a great installer super friendly and helpfull.

Odpowiedź od Modern Group
Product is great as is the consultant
The consultant was very knowledgeable about the product and provided great advice to fulfil our needs. The product is high quality and absolutely delivers meaning we can use our outdoor alfresco throughout the year.

Odpowiedź od Modern Group
The Modern group took only 7 days
The Modern group took only 7 days to install the shutters and they were 13 large windows which George took 2 days to install on his own

Odpowiedź od Modern Group
Excellent service from start to finish
Excellent service from start to finish. professional installation
I would highly recommend Modern

Odpowiedź od Modern Group
10/10 customer service
Excellent customer service from start to finish, very knowledgeable and friendly !

Odpowiedź od Modern Group
Very professional and helpful would…
Very professional and helpful would recommend to any one who would like to install roller shutters I am a very happy customer they did a great job and the service was excellent

Odpowiedź od Modern Group
Highly highly recommend
We recently had roller shutters installed and couldn’t be happier with the result. The quality of the product is excellent, and the installation team was professional, efficient, and left everything clean and tidy when they finished.
I only wish we had done it sooner. With the colder weather, we’ve already noticed a significant difference as the shutters are insulated. The shutters have also made a massive difference in blocking out the sun and helping regulate the temperature inside our home.
From the initial consultation through to installation, the whole process was smooth and hassle-free. We would highly recommend Modern Group to anyone considering roller shutters.

Odpowiedź od Modern Group
Professional, efficient and knowledgeable
From the initial quote to the installation of the roller shutters, the team at Modern Group were very professional, punctual and knowledgeable.
I was particularly impressed with the installers efficiency and workmanship.
The quality of the shutters is excellent and has completely transformed my home.
I would highly recommend if you are looking for roller shutters.

Odpowiedź od Modern Group
The shutters they installed are excellent
The shutters they installed are excellent quality and the tradesman who did the actual install did a stellar job.
Like another reviewer here I did find it odd that they asked for my husband to be part of this process!
However I am very happy with the finished product.

Odpowiedź od Modern Group
Doświadczenie Trustpilot
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