Modern Group Recenzje 

227
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... Zobacz więcej

Oceniono na 4 z 5

Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.


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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

227 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(227)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 164

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great job and fast turnaround time for installation

The customer service and follow through from start to finish was great. The job was booked in and done quickly, within about 2 weeks from the first consultation.
And then the follow up to see if everything was alright after installation. The only minor concern I had was the clean up after installation could be more thorough.
Other than that a very smooth experience.

1 czerwca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Tim,
Cheers for the honest feedback, really appreciate it! Stoked to hear the whole process came together quickly and that the follow-up landed well. Thanks again for choosing us!
Regards,
Cas

Oceniono na 5 z 5

Had a great experience with Modern…

Had a great experience with Modern Group - the sales rep was easy to deal with, quick turnaround of blinds and straight forward install. Highly recommend if you are looking for blinds, extra points for being locally manufactured!

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Modern Group

Hi Elly,
Really glad the whole process felt easy from go to go, that's what we're here for. Thanks for the recommendation!
Regards,
Cas

Oceniono na 5 z 5

Very reliable

Very reliable , fantastic service and great job

8 lutego 2026
Opinia niezależna
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Odpowiedź od Modern Group

Hi Simin,
Cheers, Thanks for trusting Modern Group.
Regards,
Cas

Oceniono na 5 z 5

The modern group highly recommended

The modern group, staff and installer were always very helpful courteous and was able to provide solutions to my concerns about my safety and energy bills. They provided the option of a battery operated window controller (instead of wiring in)which could be recharged and thicker insulation to help lower my energy bills and stronger roller blinds for my saftey

19 maja 2026
Opinia niezależna
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Odpowiedź od Modern Group

Hi Debbie,
Thank you for sharing this! It's great to know the team took the time to really listen and work through your specific concerns rather than just offering a one-size-fits-all solution. Enjoy the peace of mind and the savings on those energy bills!
Regards,
Cas

Oceniono na 1 z 5

Poor Quote Experience

Unless you want to make a decision straight up. Do not ask for a quote.
Worst experience ever. Quote took almost 2 hours and were given a crazy high 'retail' price which then dropped to a tonight only price and when we said no, we had received lower quotes, she got on the phone and dropped the price again. It was less than half the original figure but tonight only.
She would not take no for an answer.

Be warned.
I was told an hour for the appointment. I thought surely not, other companies have been half hour max. But no it was almost 2 hours before she would leave.
How about give people more time to think about the quote as well or at least warn in advance as I would've cancelled the appointment if I knew and it would've saved both our time.

11 czerwca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Renee,
Sorry to hear about your experience. Could you please share your best contact number and postcode at customercare@modergroup.com.au so we can escalate this to our branch manager?

We look forward to hearing from you.
Regards,
Cas

Oceniono na 5 z 5

We had a great experience dealing with Modern

We had a great experience dealing with Modern and are very happy with our outdoor blinds. The person who initially came out to our house was friendly, helpful and knowledgeable. Our installer did a great job and we are very pleased with the quality and look of the blinds.

11 czerwca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Belinda,
We'll pass your kind words on to the team, they really do take pride in getting it right. Enjoy the new outdoor blinds!
Regards,
Cas

Oceniono na 5 z 5

Roller Shutter purchase

from my first enquiry the process from quote to installation was easy and timely.
Modern were Professional to deal and will use again for future work.

28 maja 2026
Opinia niezależna
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Odpowiedź od Modern Group

Hi Michael,
Thank you for the kind words! We're really glad the whole experience felt straightforward from start to finish, that's exactly what we aim for. Looking forward to working with you again on future projects!
Regards,
Cas

Oceniono na 4 z 5

Very happy with our outdoor blinds

Staff were easy to deal with when making an appointment and their salesman turned up on time to complete the measure and quote. The installer dropped in to double check the measurements and they were installed 3 weeks later.
Very good quality blinds and would recommend.

22 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Mark,
Great to hear the process felt organised from the first appointment right through to installation. Happy to help anytime :-)
Regards,
Cas

Oceniono na 4 z 5

Had a great experience

Had a great experience. The roller shutter we had installed looks great and very easy to use. It was an easy experience from start to finish.

12 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi lam,
Thanks for sharing your experience, and we would love to see some pictures :-)
Regards,
Cas

Oceniono na 5 z 5

Very Happy

No-nonsense salesman experience. Prompt delivery and installation. Extremely happy with the product after a couple of years of use.

9 czerwca 2025
Opinia niezależna
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Odpowiedź od Modern Group

Hi Richard,
Thanks for coming back to share that. Happy to help anytime :-)
Regards,
Cas

Oceniono na 5 z 5

Recommend using this company

Modern installed 3x roller shutters for me, the staff are great and helpful with any questions you may have. Nothing was an issue. The quality is fantastic. Will definitely use them for future installations

20 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Ellen,
Really glad the team could make the whole process easy and that the quality has hit the mark. We'll look forward to helping you out again next time. thanks for choosing Modern Group.
Regards,
Cas

Oceniono na 5 z 5

Highly recommend

Everyone i dealt with during the whole process was very professional.
Also George was a great installer super friendly and helpfull.

19 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Simon,
Great to hear the whole process felt smooth from end to end, that's very much the standard we hold ourselves to. Thanks for choosing Modern Group.
Regards,
Cas

Oceniono na 5 z 5

Product is great as is the consultant

The consultant was very knowledgeable about the product and provided great advice to fulfil our needs. The product is high quality and absolutely delivers meaning we can use our outdoor alfresco throughout the year.

2 kwietnia 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Bree,
Knowing your alfresco is now usable year-round makes it all worthwhile. That's exactly the outcome we hope for. Thanks for the lovely feedback!
Regards,
Cas

Oceniono na 5 z 5

The Modern group took only 7 days

The Modern group took only 7 days to install the shutters and they were 13 large windows which George took 2 days to install on his own

15 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Bruno,
We'll make sure he knows his work didn't go unnoticed. Thanks for choosing Modern!
Regards,
Cas

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. professional installation
I would highly recommend Modern

15 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Marie,
Really glad to hear the whole experience hit the mark.Really glad to hear the whole experience hit the mark. Our team takes a lot of pride in getting the details right, so it's great when that comes through. Thanks for choosing Modern and for the kind words. We'll make sure the crew hears about this one!
Regards,
Cas

Oceniono na 5 z 5

10/10 customer service

Excellent customer service from start to finish, very knowledgeable and friendly !

1 maja 2026
Opinia niezależna
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Odpowiedź od Modern Group

That's so kind, thank you, Belinda! We always want every interaction to feel easy and genuine. We're really glad our team delivered that for you.
Regards,
Cas

Oceniono na 5 z 5

Very professional and helpful would…

Very professional and helpful would recommend to any one who would like to install roller shutters I am a very happy customer they did a great job and the service was excellent

18 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Hi Kuldip,
Thank you for the 5-star review. Happy customers are what it's all about for us. If anyone you know is thinking about roller shutters, send them our way. We'd love to help!
Regards,
Cas

Oceniono na 5 z 5

Highly highly recommend

We recently had roller shutters installed and couldn’t be happier with the result. The quality of the product is excellent, and the installation team was professional, efficient, and left everything clean and tidy when they finished.

I only wish we had done it sooner. With the colder weather, we’ve already noticed a significant difference as the shutters are insulated. The shutters have also made a massive difference in blocking out the sun and helping regulate the temperature inside our home.

From the initial consultation through to installation, the whole process was smooth and hassle-free. We would highly recommend Modern Group to anyone considering roller shutters.

14 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thank you so much, Renee! Insulated roller shutters really do make a year-round difference, cooler in summer, warmer in winter, and we love hearing when customers feel that impact so quickly. We'll pass your kind words on to the install crew!
Regards,
Cas

Oceniono na 5 z 5

Professional, efficient and knowledgeable

From the initial quote to the installation of the roller shutters, the team at Modern Group were very professional, punctual and knowledgeable.

I was particularly impressed with the installers efficiency and workmanship.

The quality of the shutters is excellent and has completely transformed my home.

I would highly recommend if you are looking for roller shutters.

14 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Wow, Leah, thank you for such a glowing review! It's incredibly rewarding to hear that the transformation has lived up to expectations that's honestly what drives us. So glad your are enjoying the upgrade! 😊
Regards,
Cas

Oceniono na 4 z 5

The shutters they installed are excellent

The shutters they installed are excellent quality and the tradesman who did the actual install did a stellar job.

Like another reviewer here I did find it odd that they asked for my husband to be part of this process!

However I am very happy with the finished product.

1 maja 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thank you for taking the time to share your experience! We also appreciate your honest feedback regarding our sales process. That's something we're actively reviewing to make sure every customer feels equally respected and heard from the very first interaction. Your input genuinely helps us improve. Enjoy your new shutters!
Regards,
Cas

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