Modern Group Recenzje 

The shutters they installed are excellent quality and the tradesman who did the actual install did a stellar job.

Like another reviewer here I did find it odd that they asked for my husband to be part of this process!

However I am very happy with the finished product.

To a friendly salesman great price and extremely quick and professional installation l couldn't be happier the roller shutters are working great

Modern Group was easy to talk to and I love my new roller shutters. If you are after extra security and darkness for a better sleep, I highly recommend roller shutters from Modern Group.

Modern Group did an excellent job supplying and installing our window shutters. The team was professional, with great attention to detail. They delivered outstanding service from start to finish. The shutters look fantastic and the whole process was smooth and stress free. Couldn’t be happier. Highly recommended.

Agreed to a quote after a web enquiry. Your salesperson was told over 10 times that we weren’t in a position to make a decision today. Wouldn’t take no for an answer. The high pressure sales techniques were employed, “calling his boss” the price dropped by over 25%. Eventually I had to step in on behalf of my partner (after an hour) and reinforce that we couldn’t make a decision. Salesperson was not going to leave, wasted so much of our time with their buy now pay later, non refundable deposit, price reduction etc.

Please be careful, worn your elderly relatives. Warn your cousins, your friends, your family, your neighbours. Don’t warn your worst enemies

great job in installation
My advice please don’t go for cheap jobs. Modern shutters may be a little more expensive but you get a great job. I installed 14 shutters more than 8 years ago and never had any issues till date. April month I installed the outdoor blinds professional job done.

Office/Accounts staff were very professional and efficient in resolving any issues or queries. Eugene provided excellent service when undergoing installation of roller blinds. Friendly and pleasant to deal with. Thank you to The Modern Group.

Great communication, awesome products

I have to take Modern to the small claims tribunal to receive the deposit I paid. They did not follow up on any of the promised steps and have become not complaint in following Australian Trade Practices laws. I have signed another company and received service and better quality for less than their quoted price.

I signed up for plantation shutters and blinds with Modern Group after a “free quote” at my apartment.

Later that same day, after reviewing the cost more carefully, I realised it wasn’t financially manageable and emailed to cancel immediately — before any measure, manufacturing, or installation had started.

Despite cancelling on the same day, I’ve had no response and no clarity about my deposit or refund.

I made it clear in my email that I understood reasonable costs may apply and simply asked:

* whether any costs had actually been incurred
* for confirmation of cancellation

The lack of communication has been really disappointing and stressful. I also felt there was pressure to make a decision on the spot during the quote, which in hindsight didn’t allow enough time to properly consider the cost.

At a minimum, I would expect prompt acknowledgement and transparency about any refund.

Happy to update this review if this is resolved, but at this stage I’ve heard nothing. This has been an extremely stressful and unwelcome experience.

Bunch of crooks. Wouldn't fix roller shutter under warranty causing window damage, despite contacting them again and again (for over 2 years) and multiple people coming out to 'have a look'. Don't trust them.

Very disappointed with Moderns after sale service- or lack of! We chose Modern as we believed them to be a long time supplier in Australia- I wish I had read their reviews first. The controller failed just over a year after purchase and Modern refused to replace it as it was deemed out of warranty. It was useless without the controller. Not happy at all!

I have no other option but to write a 3rd review in regards to Modern Group! I paid $1,220 as a deposit for shutters then I found that I wouldn’t have the money to pay for them. No manufacturing had been started, not even a measure up. After many emails and phone calls to them I was told that they would give me half of my deposit back. I received $600. I sought legal advice and sent a Final Letter of Demand for the rest of my deposit. I received a reply to my 2nd review on TrustPilot saying they have already addressed my complaint. No! They definitely have not! I’m on the Aged Pension and desperately need the remaining $620 back. Come on Modern, do the right thing and try and get your reputation up at least a little bit. Currently sitting at 2.3. Not good for an established company!

Modern Blinds installed 2 outdoor weather blinds for me.
Their quote was reasonable and better than others.
The process moved forward to plan.
The installation was carried out to my satisfaction.
Staff were friendly and courteous.
Jackson Grech and other staff kept me informed throughout the process.

Don't Purchase Outdoor Blinds - Buyer Beware Was quoted and paid top dollar, for what was promised to be top quality/commercial grade outdoor blinds. Original installation was carried out by a tradie who I later discovered had not been properly trained in the product, as their main installation guy was off work injured. Have now had 4 warranty issues to be recetified, including parts breaking, due to original incorrect installation. Last month, one of the blinds free-fell over 1.5m (approx 10kg weight dropping), nearly hitting my wife in the head. A "Major Fault" under Australian Consumer Law (which required suppler to provide a full refund), includes safety issues. A 10kg drop from that height could be fatal, especially to my kids. Have asked for full refund, but the supplier is refusing, as the manager claims he doesn't think that it's a major fault. Do not trust this company, especially the outdoor blinds division in Perth.

Just had a roof restoration and some major leaks fi xed. Blake and Deacon did a great job, no cigarette breaks or checking Internet, got stuck in and did a great job.

Just had a Modern Roller Shutter installed at my home and I couldn’t be happier with the result. While they may be a little more expensive than some alternatives, you genuinely get what you pay for — quality product, professional installation, and excellent service.

Having dealt with Modern for over 20 years, the service has always been first class, and this experience was no exception. Highly recommend Modern to anyone considering roller shutters.

Asked for an outdoor blinds quote and made it clear I’m the sole decision-maker. The salesperson still insisted my husband had to be present and pushed to add his details. Never asked first if I was even married / if he worked away / nothing. Just straight up insisting he needed to be there for colour selection a decision making. Outdated and frustrating business protocols in 2026 to have to deal with this from a company that calls themselves modern. Taking my business elsewhere.

Debbie on the phone tried to book appointment for quote with Wife, advised I am the financial decision maker, mortgage in my name only. Still wanted to book with wife, when the appointment isn't requiring two people to accept any agreement. Someone came to provide quote, did not want to measure and quote until she could do so with my wife present. The sales tactics are getting obvious and old. I just wanted a cost to know if we can financially afford the blinds. If you want to use sales tactics on me and decline to provide a price, then what's the point?

No show to appt! Made a poor excuse of cancellation of the appt because of not answering a call. I've never had a company be a no show if they didn't get a call back. Any kind of msg could be enough to inform of cancellation, this is the modern world, haha.
Nick didn't want to come for the appt and tried to get out of it. Since I caught him out, he tried to put it back on me that's their company policy to be a no show if you don't answer their call. If that's the case, you should have that in all your appt bookings notice and that should be your company slogan, haha. "No answer = No show, even though you've made the appt intentionally." Haha