Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... Zobacz więcej
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Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Zobacz więcej
Reakcja na opinię
We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Zobacz więcej
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Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.
Dane kontaktowe
Meridian Place 1-3, 2153, Bella Vista, Australia
- 131178
- customercare@moderngroup.com.au
- moderngroup.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Modern Group were a pleasure to deal…
Modern Group were a pleasure to deal with. The roller shutters we installed have been the best investment! Privacy and security and also making the house facade look modern with the great colour we chose!

Odpowiedź od Modern Group
Prompt service and quality installation
Very professional the way things are explained thoroughly great customer service

Odpowiedź od Modern Group
Modern Group exceeded my expectations
Modern Group exceeded my expectations. I purchased 3 window shutters, and was very satisfied with the clarity throughout the whole process, fast delivery and quality of the product.

Odpowiedź od Modern Group
Excellent blinds at a great price and…
Excellent blinds at a great price and excellent workmanship

Odpowiedź od Modern Group
They kept to their timeframe and the…
They kept to their timeframe and the works were of high quality.

Odpowiedź od Modern Group
Quality customer service
Quality customer service
Very helpful
The person I spoke was fantastic,couldn't have asked for better service.

Odpowiedź od Modern Group
Fantastic outdoor shutters & regular follow up
Really happy with our outdoor roller shutters. The whole process was smooth, and great customer service from the Modern team from start to finish. We were very happy with the result, so had them put on all 4 bedroom windows. Great at night as blacks out bedrooms for sleep and reduces road noise. Fantastic in summer to keep our house cool. They provide follow up and servicing too. Highly recommend!

Odpowiedź od Modern Group
Highly recommend
It was smooth dealing with Modern Group, from customer service to their installation service. We had our front window done first we loved them, it kept us warm in winter and block sun in summer. And last month they installed the window facing the backyard, we couldn’t be happier about them. Highly recommend

Odpowiedź od Modern Group
Making a decission to install window…
Making a decission to install window shutters on the house was made easy by the professional and friendly staff at Modern. The fitting and the product are of a high quality and we are very satisfied with the finish.
Modern made the whole process a pleasure to deal with and would not hesitate to recommend their products and services.

Odpowiedź od Modern Group
We had a great experience with Modern…
We had an excellent experience with Modern Group for our shutter installation. From the beginning, their communication was clear and transparent, making the entire process easy to understand. The team took precise measurements and provided expert advice tailored to our home, ensuring the right product selection.
The delivery and installation were completed on time, exactly as promised. The workmanship was professional, with great attention to detail, and the installers maintained a clean and tidy work area throughout the job. The shutters themselves are of high quality, both in appearance and performance.
Overall, the team was friendly, approachable, and professional, and their after-sales support gives added confidence. We are very satisfied with the result and would highly recommend their products and service.

Odpowiedź od Modern Group
Amazing service from the start
Amazing service from the start, very professional and very happy with the quality of shutter and installers
thank you!

Odpowiedź od Modern Group
Roller shutters
I've had the roller shutters installed for more than two years now and have had no problems. I'm impressed by the professionalism of the Modern Group.

Odpowiedź od Modern Group
Everything was fantastic
Everything was fantastic. From quote to finish , the process went very smoothly. Dealing with the staff over the phone, the consultant visiting, measurements were taken a few times for accuracy to the installation. Will be contacting Modern in the future for more installations. Thanks to everyone.

Odpowiedź od Modern Group
We ordered two large custom made…
We ordered two large custom made outdoor motorised blinds from Modern Group . Modern were excellent to deal with, very professional, from sales through to procurement they kept us up to date with our order and the installation date. Our installation was challenging but their installer did a great job of completing it. The quality of the blinds is great. We have had external blinds installed in two other properties and Modern were much easier to deal with. We would have no hesitation in recommending them.

Odpowiedź od Modern Group
Modern group is amazing Chris the sales…
Modern group is amazing Chris the sales consultant was very polite very informative great work with a good sense of humour . Michael ping the who fit all the rollers shutters was sensational you can see he loves his job he solves if Anthing arises straight away gives you the best honest advise. Very happy smiles sensational sense of humour. Sensational roller blinds very high quality. They come some time in June

Odpowiedź od Modern Group
Outdoor Blinds
I installed outside electric blinds. They have been a fabulous addition to my home, providing more comfortable and safe living conditions. In summer they help keep my house cooler and in Winter they keep it warmer.
Staff are professional and knowledgeable. Highly recommend the blinds.

Odpowiedź od Modern Group
Modern group did great work at my place…
Modern group did great work at my place .. they installed plantation shutters..

Odpowiedź od Modern Group
We are extremely happy with the service…
We are extremely happy with the service and product we received from Modern. The whole process from start to finish was easy, hassle-free and professional, and the end result was exactly what we wanted. The pricing was competitive - we did shop around, the workmanship was excellent, and the installation was completed to a very high standard. It looks fantastic, adds another level of safety and security to our home, and does a great job of blocking out noise. It was also great dealing with a trusted Aussie company that made the entire experience straightforward and stress-free. Highly recommended.

Odpowiedź od Modern Group
Modern was so easy to communicate with
Modern was so easy to communicate with. I am very happy I chose to use Modern for my shutters. I love them! This is a professional business who treat their customers with respect. Overall a very positive experience. I would definitely use Modern in the future.

Odpowiedź od Modern Group
We are very pleased with the blinds … but company policy!
We are very pleased with the blinds that Modern Group installed in our back garden pergola. The product quality is excellent, the blinds operate smoothly, and they have significantly improved the usability of our outdoor space.
A special mention goes to John, the installer, who was professional, friendly, and responsive. After we noticed a small leak following heavy rain, John returned within a week to investigate and rectify the issue, which we greatly appreciated.
The reason for our 4-star rating relates to the final stages of the project. We were contacted by the accounts department and asked to make the final payment before the electrical installation and final commissioning had been completed. We were advised this was company policy so that the installer could be paid that week. While we understood the explanation and did make the payment, we felt somewhat pressured to do so given that the project had not yet been fully completed.
Overall, we are very happy with the finished product and the service provided by John, and would recommend Modern Group to others considering outdoor blinds.

Odpowiedź od Modern Group
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