Found this company very easy to deal with. Salesman I dealt with was extremely polite, professional and knowledgeable. I purchased the Aero Carbon powerchair for is light weight and ease of use. Deli... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The website has clearly defined sections easy to follow when looking for in my case walking sticks. The website gave me clear options whether i was looking for a left handed palm type walking stick o... Zobacz więcej
My contact person, James, went out of his way to calm me down when form of payment seemed like an Impossible Mission. Hats off for his patience in dealing with an elderly person trying to cope with to... Zobacz więcej
Reakcja na opinię
I’ve purchased a centre drive powerchair from this company and it was delivered today. I have to say I’m impressed with the quality of service from Mobilityco James in sales who I spoke... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Dane kontaktowe
6 Chester Road, SK11 8DG, Macclesfield, Zjednoczone Królestwo
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,6
Doskonała
530 recenzji
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well done
After a mix up with next day delivery(which i paid £8.99 for) when i contacted them they then sent a replacement a few days later free of charge refunding postage as well. More than i expected and during communication staff were always very courteous.
28 lipca 2025
Odpowiedź od MobilityCo
Hi Frances,
Thank you for your understanding, and we’re sorry again for the delivery mix up. We’re glad we could resolve the issue quickly, refund your postage, and get your replacement to you. It’s great to hear our team’s communication left a positive impression.
Odpowiedź od MobilityCo
Hi Terri,
Thank you so much for your kind words! We're really pleased to hear you're happy with both the service and the product.
If there's anything else we can help with, just let us know.
I really wasn’t sure about what battery…
I really wasn’t sure about what battery to order, then I spoke to a gentleman called Mason, who had all the kneledge I needed, thank you, battery was purchased and was delivered the very next day, happy customer out and about again .
29 lipca 2025
Odpowiedź od MobilityCo
Hi Janet,
Thank you for your lovely feedback! We're so glad Mason was able to help you choose the right battery, we'll be sure to pass your kind words on to him.
We ordered 2 mats. Got 1
We ordered 2 mats. We got 1.
Too complicated to link up to nurse call system. Returned.
23 lipca 2025
Odpowiedź od MobilityCo
Hi Emma,
Thank you for your feedback, and we're sorry to hear the experience didn’t go as smoothly as it should have.
We apologise for the error with your order and understand the frustration caused. We're also passing your comments on to the supplier regarding the complexity of linking to the nurse call system — feedback like yours helps us improve and ensures better clarity for future customers.
If there's anything further we can do to assist, please don’t hesitate to get in touch.
Lost part…
I lost a part on my scooter when on holiday. I got in touch when I came home and the matter was sorted at once by Andy. I was very pleased that the matter was sorted quickly and efficiently
25 lipca 2025
Odpowiedź od MobilityCo
Hi Graham,
Thank you for your kind review — we're so pleased to hear Andy was able to get things sorted quickly for you after your holiday.
We understand how important it is to keep your scooter running smoothly, so we're glad we could help without delay. If you ever need anything else, we're only a call away.
Delivery was fast
23 lipca 2025
Odpowiedź od MobilityCo
Hi Paul,
Thanks so much for your review! We're really glad to hear your delivery arrived quickly — we know how important it is to get your items without delay.
If there's anything else we can help with, just let us know.
A cry for help from Greece
I sent an email to you from Greece and you quickly ordered the new mudguard for me. Very helpful friendly staff.
23 lipca 2025
Opinia niezależna
Odpowiedź od MobilityCo
Hi David,
Thank you for your kind review! We're so pleased we could help you quickly with your mudguard order all the way from Greece. It's great to hear our team made a positive impression — we’ll be sure to pass on your feedback.
If you need anything else, we're always happy to help.
Odpowiedź od MobilityCo
Hi Mary,
Thank you for your review! We're glad you were happy with the quick service.
If there's anything else we can help with, please don't hesitate to get in touch.
A 21ST CENTURY PRODUCT
I have recently purchased A Robooter E60pro power chair on the advice of Mobillityco against another brand.
This Robooter exceeded all my expectations in use on my local common over tree roots, grass, gravel and climbing hills. It is packed with 21st century innovations like cruise control, rear lights, waterproof and a 5mph max speed.
The service was great with the Robooter delivered on a crate within 2 working days from date ordered. Just brilliant service all round> I am a very happy customer.
20 lipca 2025
Opinia niezależna
Odpowiedź od MobilityCo
Hi Clifford,
Thank you so much for your detailed and thoughtful review. We're delighted to hear that the Robooter E60 Pro has exceeded your expectations and is performing so well across a variety of terrains — it's always great to hear real-world feedback like this.
We’re also really pleased you were happy with the service and delivery. Your kind words mean a lot to the team, and we’re so glad we could help you find the right powerchair for your needs.
If you ever need anything in the future, don’t hesitate to reach out — we’re always here to help.
I purchased aHELPFUL HAND MobilitySCOOTER
I purchased aHELPFUL HAND Mobility Scooter from Helpful Hand on 5th July in Macclesfield. I have received 5 star treatment from all the Staff involved and all queries have been answered promptly.
Many thanks to all involved.
Neil Whitaker MBE
13 lipca 2025
Odpowiedź od MobilityCo
Hi Mr. Whitaker,
Thank you very much for your kind review. We're truly pleased to hear that you've had a 5-star experience with us and that our team was able to support you promptly and helpfully throughout.
It was a pleasure to assist you, and we’re grateful for your trust in MobilityCo. If there’s anything more we can do, please don’t hesitate to get in touch.
Your aftercare was fantastic
Your aftercare was fantastic, I had a problem and is now fixed and I’m now longer will be having problems thank you for coming out to me.
17 lipca 2025
Opinia niezależna
Odpowiedź od MobilityCo
Hi Simon,
Thank you for your kind feedback. We're really pleased to hear that the issue was sorted and that you're now all set. It’s great to know our aftercare made a difference — we’re always happy to help wherever we can.
If you ever need anything in the future, just give us a call.
Great customer service, phoned MobilityCo and the manuo0
I phoned MobilityCo and the man, I talked to was so helpful and with his wide product knowledge was excellent making it easy for me to pick the right product for my needs, thank you for such a great service,
7 lipca 2025
Odpowiedź od MobilityCo
Hi Pauline,
Thank you so much for your lovely review. We’re really glad to hear that you found our team helpful and that their product knowledge made choosing the right item easy for you.
We truly appreciate your kind words and are always here if you need any further help or advice.
Bought for my mum who is absolutely…
Bought for my mum who is absolutely delighted with this brush. Good length handle, large brush head which allows her to reach most of her back. Thank you.
3 lipca 2025
Odpowiedź od MobilityCo
Hi Alison,
Thank you for your lovely review! We're so pleased to hear your mum is delighted with the brush and that it's helping her reach comfortably and with ease.
If there's anything else we can assist you with, just let us know — we're always happy to help.
A very good experience shopping with…
A very good experience shopping with mobility co, helpful and always replied promptly to any questions I had.
2 lipca 2025
Odpowiedź od MobilityCo
Hi Matt,
Thank you for your kind review! We're really pleased to hear you had a good experience shopping with us and that our team was helpful and responsive throughout.
Odpowiedź od MobilityCo
Hi Michael,
Thank you for your kind words! We're really pleased to hear you were happy with the fast delivery and service. We truly appreciate your loyalty and support.
If there's anything else we can help with, we're always here.
Best regards,
When I rang I told the man what I…
When I rang I told the man what I wanted and the price range, when he rang me back he had found the perfect scooter for me and it was within my price range. couldn't have made it any easier, very pleased with my purchase well done
2 czerwca 2025
Odpowiedź od MobilityCo
Hi,
Thank you for your kind review! We're so glad to hear that we were able to find the right scooter for you within your budget. It's great to know the process felt easy and straightforward — that's exactly what we aim for.
We're really pleased you're happy with your purchase, and if you ever need anything else, just give us a call.
Best regards,
The MobilityCo Team
mason is brilliant
mason is brilliant
Very efficient
and normally I would give him 100% however this has been reduced to 99.9% due to him not being able to supply this scooter in pink
this is our second purchase and we would not consider going anywhere else
many thanks mason
regards
Philip broome
6 lipca 2025
Opinia niezależna
Odpowiedź od MobilityCo
Hi Philip,
Thank you for taking the time to leave such a positive review. We're really pleased to hear that you had another great experience with us, and we’ll make sure to pass your feedback on to Mason.
We appreciate your continued support and are always here if you need anything in the future.
Best regards,
The MobilityCo Team
Excellent value scooter, great customer service
Excellent value scooter - new one was the same as other companies were selling second hand. Friendly, knowledgeable staff. Very efficient in terms of callbacks re queries. Engineer who delivered gave very clear instructions and was very patient at explaining how the scooter worked.
27 czerwca 2025
Odpowiedź od MobilityCo
Hi Margo,
Thanks so much for your lovely review! We're really glad to hear you found such great value in your new scooter — especially compared to second hand prices elsewhere.
It’s great to know our team were friendly and helpful throughout, and that the engineer took the time to walk you through everything clearly. We’ll be sure to pass that on to him.
If you ever need anything or have more questions down the line, just give us a shout.
All the best,
Great After sales service, after purchasing online …
After purchasing online and then receiving a rise and recline chair from MobilityCo, we received the best after sales service. We did encounter a few minor problems but these were very quickly dealt with and resolved by the team at MobilityCo.
We are very grateful for all their help and patience with resolving these issues. An excellent company to deal with.
23 czerwca 2025
Odpowiedź od MobilityCo
Hi Hayley,
Thank you for your review. We're really pleased to hear you're happy with your chair and that our team was able to resolve the issues promptly.
We appreciate your patience and understanding, and it’s great to know you found our after-sales support helpful.
If you need anything else in the future, we’re here to help.
Best regards,
The MobilityCo Team
Quick and friendly services
Quick and friendly services. Great value for money. Thanks
27 czerwca 2025
Odpowiedź od MobilityCo
Hi,
Thank you for your lovely feedback! We're so pleased to hear you found our service quick and friendly, and that you felt you received great value for money.
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