Products are great although the charger cables were no use as we only have USB plugs but easy enough to buy the cables...stars would have been more stars if it wasn't for repeated calls during high st... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm really happy with my phone.After ordering, I realised I had ordered the model with less memory on it. So I called customer services who were very helpful. I paid the small charge for the bigger... Zobacz więcej
Bought iPhone 14 immaculate condition with 100 % battery health. Was a gift for my daughter and she is so far very pleased with it . Quick delivery and decent price. 10/10
Very professional service. Sent a new unwanted phone upgrade to them. Was quoted a price through a comparison website. Once the phone was delivered they sent regular emails to keep me updated. Due to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Mobile Direct
Napisane przez firmę
Mobile Direct Your Go-To for Top-Quality Pre-Loved Mobiles and iPads
Discover unbeatable prices and enjoy a 1-year warranty, with free shipping on every order. Shop smart and save big while staying connected with the latest tech.
Flexible payment options are available to make your purchase easier. Explore our range today and experience exceptional value and service.
Return Policy
We provide a straightforward return process. Should you choose to return a product, simply send it back to us, and we’ll handle the rest with no additional questions, ensuring a seamless experience.
Quality Assurance
Each phone comes with a comprehensive 1-year warranty, giving you peace of mind about the durability and performance of your purchase.
Risk-Free Purchase
Enjoy a 30-day return policy, allowing you to shop with confidence knowing you have the flexibility to return products if needed.
Convenient Payment Options
We offer flexible payment plans with Klarna and Clearpay, making it easier for you to manage your purchases according to your budget.
Experienced Provider
With over 7 years of experience in the industry, we have the expertise to provide reliable and high-quality products. Trust our long-standing reputation for excellence.
Discover unbeatable prices and enjoy a 1-year warranty, with free shipping on every order. Shop smart and save big while staying connected with the latest tech.
Flexible payment options are available to make your purchase easier. Explore our range today and experience exceptional value and service.
Return Policy
We provide a straightforward return process. Should you choose to return a product, simply send it back to us, and we’ll handle the rest with no additional questions, ensuring a seamless experience.
Quality Assurance
Each phone comes with a comprehensive 1-year warranty, giving you peace of mind about the durability and performance of your purchase.
Risk-Free Purchase
Enjoy a 30-day return policy, allowing you to shop with confidence knowing you have the flexibility to return products if needed.
Convenient Payment Options
We offer flexible payment plans with Klarna and Clearpay, making it easier for you to manage your purchases according to your budget.
Experienced Provider
With over 7 years of experience in the industry, we have the expertise to provide reliable and high-quality products. Trust our long-standing reputation for excellence.
Dane kontaktowe
85 Bury New Rd, M8 8FX, Manchester, Zjednoczone Królestwo
- +44 161 521 5551
- info@mobiledirectonline.co.uk
- mobiledirectonline.co.uk
4,4
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The best thing is service I've got was…
The best thing is service I've got was fantastic delivery also very good I'll definitely recommend my family and friends
5 lipca 2026
Bought iPhone 14 immaculate condition…
Bought iPhone 14 immaculate condition with 100 % battery health. Was a gift for my daughter and she is so far very pleased with it . Quick delivery and decent price. 10/10
3 lipca 2026
Excellent Service
I'm really happy with my phone.After ordering, I realised I had ordered the model with less memory on it. So I called customer services who were very helpful. I paid the small charge for the bigger memory.
And what a great experience it was ordering from this company.
Many thanks.
Regards Anne
7 lipca 2026
SAMSUNG S22 x 2
Products are great although the charger cables were no use as we only have USB plugs but easy enough to buy the cables...stars would have been more stars if it wasn't for repeated calls during high stress times dealing with 2 family members being seriously unwell as well as being unwell myself
5 lipca 2026
Odpowiedź od Mobile Direct
Dear Customer,
Thank you for taking the time to leave your feedback.
We're sorry to hear about the delay in receiving your order and apologise for the inconvenience caused.
Having reviewed your order, we can confirm that it was placed after our 3:00 pm cut-off time on Friday, 3rd July 2026. As stated on our website, orders placed after 3:00 pm on a Friday are scheduled for dispatch on the following Monday. Your order was dispatched on Monday, 6th July, and collected by our courier as scheduled for delivery on Tuesday, 7th July.
Unfortunately, the courier experienced an unexpected delay, and your parcel was delivered on Wednesday, 8th July instead. We understand how frustrating this must have been, especially as you needed the items urgently, and we sincerely apologise for the delay.
Thank you for your patience and understanding. We hope the products met your expectations, and we appreciate your offer to update your review following delivery.
Kind regards,
Mobile Direct Team
Very easy to order
Very easy to order, to my knowledge I got exactly what I asked for. Phone looks like new. So pleased with it.
25 czerwca 2026
Odpowiedź od Mobile Direct
Hi Anne,
Thank you so much for taking the time to leave this fantastic review!
We're delighted to hear that you found the ordering process very easy and that you received exactly what you were looking for. It's wonderful to know your phone arrived looking like new and that you're so pleased with your purchase.
Your kind words and support mean a lot to our team. Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
Mobile Direct Team
The delivery of the phone was very fast. And the phone is very clean
The delivery of the phi
24 czerwca 2026
Odpowiedź od Mobile Direct
Hi Peace,
Thank you so much for taking the time to leave this fantastic review!
We're delighted to hear that your phone was delivered quickly and that you were impressed with its clean condition upon arrival. We work hard to provide both fast delivery and high-quality devices, so it's wonderful to know we met your expectations.
Your kind words and support mean a lot to our team. Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
Mobile Direct Team
Odpowiedź od Mobile Direct
Hi Jony,
Thank you so much for taking the time to leave this fantastic review!
We're delighted to hear that you're happy with your phone and that it arrived in like-new condition. It's great to know the device met your expectations.
We're sorry to hear that your experience with the delivery service wasn't as positive. We appreciate you sharing your feedback, and we'll take it into consideration as we continue working with our delivery partners to provide the best possible service.
Thank you for choosing us, and we hope to serve you again in the future!
Best regards,
Mobile Direct Team
Easy purchase
Easy purchase, quick delivery, one small problem sorted straight away. 👍
29 czerwca 2026
Odpowiedź od Mobile Direct
Hi Steve,
Thank you so much for taking the time to leave your wonderful review!
We're delighted to hear that you found the purchasing process easy and that your order arrived quickly. We're also pleased we were able to resolve the small issue promptly and to your satisfaction. Your positive feedback means a great deal to our team and motivates us to continue providing excellent service.
Thank you for choosing us, and we look forward to serving you again soon!
Best regards,
Mobile Direct Team
Very happy with my purchase..the…
Very happy with my purchase..the website was well laid out and easy to follow and all the information needed for a second hand purchase. Delivery was speedy and phone was ready to go
29 czerwca 2026
Odpowiedź od Mobile Direct
Hi Aaron,
Thank you so much for taking the time to leave this fantastic review!
We're delighted to hear that you’re very happy with your purchase and found our website easy to navigate with all the information you needed to make your decision. It’s also great to know your phone arrived quickly and was ready to use straight away.
Your kind words and support mean a lot to our team. Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
Mobile Direct Team
Exactly as Described
Described and pictured exactly like what is shown on the website . Thanks for the free cable . The travel adapter. And 2 ping plug will work nicely to my trip to Canada and US . Thank you for the fast shipping and service . No hidden costs and fees . The price you see is the price you pay. Nice light charger exactly what I wanted and needed . Very happy with my purchase
29 czerwca 2026
Odpowiedź od Mobile Direct
Hi M L,
Thank you so much for taking the time to leave such a detailed and wonderful review!
We're delighted to hear that your purchase matched the description and photos on our website, and that you were pleased with the included accessories. It's great to know the travel adapter and cable will come in handy for your trip to Canada and the US. We're also glad you appreciated our fast shipping, transparent pricing, and that the charger was exactly what you were looking for.
Your kind words and support mean a great deal to our team. Thank you for choosing us, and we hope to serve you again in the future!
Best regards,
Mobile Direct Team
Avoid like the plague.
Avoid like the plague.
Offer all products online as in stock and ready for dispatch, to be told they’re not in stock and they’re waiting.
Can’t be given a delivery date and customer service are reading from a script.
Waste of time
2 lipca 2026
Opinia niezależna
Odpowiedź od Mobile Direct
Dear Customer,
We sincerely apologise for the inconvenience caused and are sorry to hear about your experience.
We have tried to locate your order using the details available to us but have been unable to find it under the name provided. To allow us to investigate this properly and work towards a resolution, please contact our customer support team at "support@mobiledirectonline.co.uk" with your order details.
Once we receive your information, we will review the matter and do our best to assist you as quickly as possible.
Kind regards,
Mobile Direct Team
The mobile phone was delivered in good…
The mobile phone was delivered in good condition and is working perfectly fine
22 czerwca 2026
Odpowiedź od Mobile Direct
Hi Sipho,
Thank you so much for taking the time to leave your lovely review!
We're delighted to hear that your mobile phone arrived in good condition and is working perfectly. It's wonderful to know that you're happy with your purchase, and your feedback means a lot to our team.
Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
Mobile Direct Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.