MobiCity UK Limited Recenzje 

Robbers! They do not send ordered items, rarely respond and customer service line is just a machine! If you paid them with credit or debit card call your bank on the number of the back of your card and ask for Chargeback (try emailing company first). I have got my money back thanks to my bank (in UK).

Mobicity is part of MilkyWay Distribution. There are many bad reviews for all companies in the group. I'd advise anyone with any concerns to contact the HongKong Consumer Council. Contact them or just copy them in at the first sign of any problems: cc @ consumer.org.hk

Disgraceful. Quick to take your money but fail to deliver. Do not respond to requests for updates. Very plausible but a complete sham. Should be closed down. Avoid at all costs.

AVOID!! not a UK company based in Hong Kong take your money easily, but never delivery or communicate, i have spent a lot of time on all forms of communication with these charlatans easily outweighing the money saved and 4 weeks in i dont have anything... when i call or online chat I still get fobbed off with the same excuse "it will be 48hrs before we can give you an ETA" madness. these guys just need removed from the internet as an option for uk buyers and the name with uk limited in it is a farce.

Bought a watch paid the money email saying order has been passed to fulfillment team said next email would be update of order and delivery date waited a week nothing sent 4 e mails no reply robbers

Do not use - simple as that - cancelled phone order after 6 weeks of waiting.... 5 weeks after that cancellation - still awaiting the refund

Please, please, please avoid this company.

If it looks too good to be true, it's because it probably is. I ordered an electrical item in good faith two weeks ago. No communication, no item. I contacted them and they say they don't have and never had the item in stock!

After many E Mails they decided to cancel my order (which they cannot fulfil). I am still waiting for my refund.

Avoid. Pay more and buy your item from a reputable seller who actually have items for sale. Shocking.

If you have had issues you can make a free complaint to the Hong Kong Consumer Complaints Comission. It's a simple online form and hopefully they can address this poor company MobiCity and the parent company Milky Way Distribution.

Product turned up. Packaged will with no additional import charges or vat as it had already been paid. Will use again

Scam. Charged £559 but no order arrived. No response at all.
Do not buy from this scumbag company. I have reported to trading standard

SAME EXPERIENCE AS THE OTHER BUYERS

Do not buy and waste your time. Waited to get my phone for a few weeks and still no sign of getting any deliveries. Contacted them for a full refund and they said this would take 10 working days to get a refund?? It shouldn't take longer than three days the most for the slowest company in the UK. I will do a charge back if I don't get my refund in time. Waste of time, I am paying another tenner or so extra and buying from a named company in the UK rather than sending my order to CHINA! And the phones might not be even genuine. Careful guys..

DO NOT BUY FROM THIS COMPANY

This company are horrific, they advertise delivery within 6/8days but yes I was waiting for my phone 1 month after I ordered. They also could not give me any date when I should receive it as it was out of stock, but online it was appearing as in stock. Their the cheapest on the market for a reason, just a waste of time! I had to request a refund after a month as they still had no idea when I would get my phone. Not worth the hassle!

I ve been waiting 1 month for a Dslr Canon 80D and i did not get anyting.after that i cancelled my order.
Is a fake site .DO NOT BUY !!!!

AVIOD this Company.

I tried to return an unwanted item that had not been opened. They said I could not return the item because I had removed the outer packaging.
They finally accepted the return but it took them SIX WEEKS after numerous phone calls and emails to get a refund. AVIOD

I ordered a video camera from Mobi city on 5th May 2017. They fobbed me off about delivering it for the next three weeks, saying they needed more deadline extensions, not replying to my emails. On 31st May 2017 I phoned them and they said they still hadn't delivered my item, and asked for another deadline extension. I cancelled my order and asked for a refund. I'm now waiting 10 banking days to receive it. I should receive my refund on 14th June, over 5 weeks since I made the purchase. Do not buy anything from this company. They're absolutely rubbish.

After ordering a lens for my camera, I discovered that the company is based in Hong Kong. I then looked at reviews and began to panic thinking the company was a scam website. I contacted them several times to check on my order. I received a tracking number and to my delight the lens arrived as promised. Saving me hundreds of pounds.

Very good experience. I will repeat

My experience with MobicityUK was quite weird if I'm honest. The customer service was quite average at best but for the most part disappointed in how it would take up to nearly a month to send a product I ordered to my address. I kept getting ignored whenever I called to ask questions. I became anxious that I would never see my £420 ever again. I read the reviews after I placed an order and was stunned at how many people had problems with this service. It blows my mind how this company is allowed to stay float and run when so many people have had numerous issues with them. I'm still waiting on my refund and I hope I do get it.

Great price, prompt delivery. No worries. Thanks.

I placed an order for a phone over 3 weeks ago (April 21st). I paid for the express delivery. I sent a message on April 28 saying it was taking too long and I wanted to cancel. No response. Then I received a message on Monday May 8th saying phone would arrive on Wednesday May 10th so I waited at home Wednesday for delivery. Nothing. Then I got a mail saying it would be delivered Friday May 12th. so I waited at home on Friday. Still nothing. This is without fail the worst on line shopping experience I have ever had. Late delivery, no communications in response to a request to cancel and multiple false alarms in delivery dates.