I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
Reakcja na opinię
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Zobacz więcej
Reakcja na opinię
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z drewnem
- Dostawca materiałów budowlanych
- Drewno opałowe
- Sklep z materiałami architektury krajobrazu
- Materiały drewnopochodne
- Materiały drewniane
O Mill Timber Direct
Napisane przez firmę
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Dane kontaktowe
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Zjednoczone Królestwo
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Doskonała
521 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Mill Timber Direct
That's great to hear! Thank you very much for reviewing us and we hope to see you again soon.
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us, it's much appreciated. Have a great day!
Odpowiedź od Mill Timber Direct
Thank you for the feedback Gary! It's much appreciated.
Odpowiedź od Mill Timber Direct
Thank you for leaving such positive feedback - your order was fulfilled by our Crumlin branch and I will pass on your comments. Have a great day!
Odpowiedź od Mill Timber Direct
Thank you Steve, that's great to hear! Enjoy your day and we hope to see you again soon.
Fantastic Customer Service
Fantastic Customer Service, Friendly delivery driver and great value service.
Value for money,
30 maja 2025
Opinia niezależna
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us Leeann, it's much appreciated.
Odpowiedź od Mill Timber Direct
Thank you for the great feedback Nick and we hope to see you again soon!
Good prices and service
9 marca 2025
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us, it's much appreciated. Have a great day!
easy to order
easy to order, delivery on time and driver was excellent very helpfull.
Thanks
3 maja 2025
Odpowiedź od Mill Timber Direct
Good to hear, thank you - we'll pass on your feedback to our driver too. Have a great day!
Friendly Customer Service (Sales…
Friendly Customer Service (Sales Team)...easy to place order online. Competitive pricing and free delivery in my postcode as order was over £270. Have used them again and would recommend them to others.
29 kwietnia 2025
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us Peter, it's great to have feedback like this. Enjoy your day and we hope to see you again soon.
Delivered with care
Delivered with care, I received what I ordered, I have been looking around for wooden fascia boards and couldn’t find any, Mill Timber didn’t disappoint.
1 maja 2025
Odpowiedź od Mill Timber Direct
Hi Jim, Thank you for taking the time to review us; you were served by our Newport branch, and I'll pass on your feedback to our team. Have a great day!
Drove down to Newport branch and easy…
Drove down to Newport branch and easy pick up, wood was in good condition, essentially everything went as expected.
29 kwietnia 2025
Odpowiedź od Mill Timber Direct
That's great to hear John, thank you for reviewing us and we hope to see you again soon.
Great pleasant people to deal with
Great pleasant people to deal with. All wood ordered was very good quality with no cracks or chips out of any pieces. Would highly recommend them from quality of products to price and speed of delivery.
28 kwietnia 2025
Odpowiedź od Mill Timber Direct
Hi Noel, thank you for your kind feedback, it's much appreciated. You were served by our Cardiff branch and we hope you'll come back soon. Enjoy your day.
Quick delivery and was able to return…
Quick delivery and was able to return what I did not use, great service.
6 kwietnia 2025
Odpowiedź od Mill Timber Direct
That's great to hear and we hope your project went well! Have a good day. Mill Timber Direct.
Always good
Always get what you want at a good price and never waiting long for delivery
6 kwietnia 2025
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us Iain, your feedback is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Really good service from ordering…
Really good service from ordering through to delivery. Quickly dealt with a defective piece of timber and replaced. Would definitely use again. Thank you.
22 marca 2025
Odpowiedź od Mill Timber Direct
That's great to hear Paul, and I'm glad we could replace quickly. Look forward to seeing you again soon!
Time slots
The ordering process was great, it was nice to get an email about the delivery day but no time slot, which as it turned out was OK as the delivery came mid morning. I can imagine someone staying in all day and it arriving late afternoon. It would be good to have a time slot!
3 kwietnia 2025
Odpowiedź od Mill Timber Direct
Hi Barrie, thank you for your feedback and I understand that having a time slot would be helpful - I'll feedback to our branches. All the best, Mill Timber Direct.
Kept informed throughout the delivery .
Kept informed throughout the delivery .
Every well priced
31 marca 2025
Odpowiedź od Mill Timber Direct
Thank you for your feedback, I will pass back to Crumlin branch who fulfilled your order. Have a great day.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.