Mexistuff Recenzje 

I pre-ordered an embroidered bag january 19…$129…shipping times are long because of the “pre-order”. They claim products are strong and worth the price. I received bag May 18…June 2, strap on bag broke. I immediately emailed customer service and wvery week until i received a reply July 10. They said they would send a replacement bag. August 5 i sent an email inquiring about my replacement bag because the shipping number still shows “label created”. Its now october 3, and I have yet to receive a reply from their customer service or a replacement bag. Customer service is atrocious. Avoid this company at all costs.

June 8 2026 placed order, July 9 2026 received notification that bag was pre order and would ship within 3 months, now end of September and now delivery will be some time in November, making it 5 months since original order. no working customer service with no contacts. don't deserve one star.
Will never do business with MEXISTUFF again.

Easy experience. Quick delivery. Excellent travel bag for my cruise.

I ordered my cup in June and didn't receive it till 2 months later!!! Ridiculous timing!

I like ordering from the Mexistuff.

I purchased two items in July, I didn’t receive either one. They sent another product and for the trouble after 20 emails they said they would send stickers instead of returning my money. I didn’t get the slippers and the apron they sent was different when I asked why they said because their machine was broken so they could not make another one. I continue to ask for a refund and now they just don’t respond, I think everyone with this experience should make a BBS complaint.

I placed an order for over $200 at the beginning of March 2026. I was super excited. I ordered a bag and suitcase for upcoming travel. The dates my items were supposed to arrive continuously got pushed back. In June 2026 I requested a full refund and received the response that if I waited they would give me 50 off shipping ($25 shipping is out of control by the way). I was not interested. I filed a claim with my card since it became apparent that they were not going to refund me. Fast forward August 2026 they are disputing the claim. I guess they think they are entitled to keeping $200+ for items never sent! I thought I was supporting local business and culture. Total scam! Never again!

I love my bag!

I love my new Mazapan suitcase. Good quality too for any fun weekend trips!

Ordered in 3/2026....PAID at that time as well......still waiting on the product and it is now on sale for less than I paid!! Only responses are "canned" ' gosh we are sorry for the delay BS.' Would not recommend this company.

On February 28, 2026, I placed an order for four items on mexistuff.com.

On March 20, I sent my first email to the company
requesting updated shipping info. There was no reply, and I sent another email on April 14.

The company replied on April 17 stating
some items were on backorder and they usually wait until everything is ready to ship and send it out. The company advised in that email that the expected shipping date would be mid-May. They did offer to ship, at no extra cost, items that were in stock. I chose to
not pursue that option and wait.

I received the order around June 10-11, much later than what had been advised by the company. I
received four items. Three were items I did order. The fourth was a tote bag I didn't order and didn't want.

I've been emailing the
company, consistently, since June 12 requesting either a refund or send me the item I actually ordered. After four emails I sent on June 12, June 16, June 18, and June 23, I finally heard from the company on June 24.

They requested images of the item that I
received and the packing slip. I no longer had the packing slip, but took photos of the tote bag they sent. I replied to the company same day, June 24, and have received no reply.
I sent two more email requests on June 30 and July 1. As of today, July 6, I've received no reply.

I filed a BBB complaint, have an open investigation with the vendor AfterPay (who I initially used to complete the
order), and also posted a request for contact on Mexistuff.com's Facebook site today. I also filed an FTC complaint.

I really just want my money back. I no longer want the item I originally ordered. My contact requests are being ignored and I need help.

My bag is absolutely beautiful 😍.

Do you not buy from this company? My order was extremely late poor communication and when I finally received my bag, it was damaged.

I also am also awaiting my order tumbler order since March. I’ve emailed them and 6 weeks later, I have to get a response.

Never received the two tote bags I ordered on March 28, 2026. They are incredibly slow to respond to email (or respond at all. They seemed to finally respond after I put a negative comment on their Facebook ad. They said one of my preorders was delayed but would ship out the one in stock on 5/8/26…still says processing and never received. Disappointing with the other positive reviews of their bags.

So, my wife wanted a tumbler for mother's day, and I placed an order on April 8th. Received today (June 8th).
I will have to say that customer service was helpful the 3 times I contacted them...they even reimbursed shipping charges. Just be aware that delays will probably happen, as other buyers have also had the same experience.

I am very disappointed. When Mexistuff first started, I made some purchases and never had an issue.
I made a purchase on 5/13/26 for 2 talavera tumblers. I have yet to receive my purchase and when I track the order #, it says it's being processed. I have reached out to mexistuff.com, their Instagram, FB, WhatsApp and I have yet to receive any kind of response as well. This makes me not want to ever purchase from them again. $100 out the door! Not happy at all.🤨

I ordered a Mother's Day pantuflas gift on April 29th to receive it before Mother's Day. Haven't received it yet. I got an email on May 20th about adding "street" to my address, "Spring [street]". I made the unnecessary change and followed the order with tracking. Tracking stated delivered but I have NOT received my order yet; as of today, June 1st. I just want my $20 order. It's only slippers. Please remedy asap. Order 441632

FOR THE 5 time. I HAVE NOT RECEIVED MY ORDER IT WAS SENT TO A COMPLETELY DIFFERENT STATE AND RETURNED TO YOU AND THERE HAS BEEN ABSOLUTELY NO ANSWER TO MY EMAILS!! I WANT A FULL REFUND! VERY POOR SERVICE!!

I bought a bag since March 2026 and still I have not heard anything about my order. No shipping date I tried so many times to get a response thru emails and no answer. So if you think about buying from them good luck