Mayfair Weight was recommended to me by my sister, and she was absolutely right! They are super professional, their website is easy to navigate, and everything is done in a timely manner. You’re alway... Zobacz więcej
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I’ve had nothing but positive experiences with this company. Currently using the Mounjaro as a maintenance programme but I started and stayed with Mayfair since May 2024 and it’s the best thing I’v... Zobacz więcej
The most terrible customer service, days go by without replies and you can never speak to people. For a healthcare company they are the worst!
A bit more expensive than the usual places, however items arrive on time and very quickly everything is packed well in cooling packs. Very pleased with the service.
Informacje dotyczące firmy
Napisane przez firmę
We are a dedicated weight management clinic set up by a team of experienced professionals specialising in providing weight management services in one of the most elegant and glamorous parts of the world, Mayfair. All of our medication is dispensed and shipped directly from a UK-based, GPhC registered Pharmacy. We offer weight loss injections such as Wegovy (semaglutide) and Mounjaro (tirzepatide) as part of our medical weight loss treatment. We have combined the latest clinical evidence and years of knowledge in weight management to design a bespoke online consultation process. The online consultation along with the expertise of our clinical team enables us to recommend and support you with appropriate and effective management treatments.
Dane kontaktowe
33 Clarges Street, W1J 7EE, London, Zjednoczone Królestwo
- +44 (0)20 7550 6515
- contact@mayfairweightlossclinic.co.uk
- mayfairweightlossclinic.co.uk
4,2
Dobra
396 recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Can’t believe I am writing this as have…
Can’t believe I am writing this as have used for a while and always been good but the last month it has went so downhill and they are providing faulty pens! I had 2 out of my 4 doses and when I went to take my third it wouldn’t work - nothing came out and it was jammed. I’ve emailed 4 times and called - the receptionist was the rudest person I’ve ever spoken to and basically accused me of lying and saying I definitely used all 4 doses, she just wanted me off the phone!! Why would I lie about that when I’ve happily used since January and never had a problem with paying for my pens? Really upset about this and to top it off I panic bought a new one because I have went over the time of taking my 3rd dose and they’ve not even dispatched it!!
28 maja 2025
Opinia niezależna
Quick and easy
I was apprehensive about my order after reading the negative reviews, however my order came seamlessly. Very easy experience and would recommend.
12 maja 2025
Opinia niezależna
Great service
Efficiency & updates all made everything straight forward for delivery.
28 kwietnia 2025
Service is excellent
Service is excellent. I also had a few questions where I was given expert advice.
28 kwietnia 2025
Just excellent delivery and good range of…
Just excellent delivery and good range of products
29 kwietnia 2025
Very prompt
16 kwietnia 2025
Ignore calls - Service levels rubbish
Ignore calls, don't answer emails, employees cant keep promises made to customers, and still don't deliver medication despite taking payment (Been 10 days now). Been using this service for 6 months and would advise you not to use them!! Service levels are very poor. Use another company like Boots ect.
23 kwietnia 2025
Opinia niezależna
Faulty Pen, ignoring emails
Sent me a faulty pen that wouldn’t give the final dose. Sent pics and emails but have had no response after 10 days.
On bright side, after automatically using them for several years, I’ve saved £70 by shifting to a different provider.
4 kwietnia 2025
Opinia niezależna
Zero patient safety
No response regarding a faulty pen and have discovered they don’t monitor weight or check patients statistics regularly. Many people who started with them are now underweight and able to buy the medicine. Disgusting company.
4 kwietnia 2025
Opinia niezależna
Excellent service.
4 kwietnia 2025
No Answer from Customer Support
Placed two orders on Monday March 31st and the orders have not yet shipped. Payment has been processed but no shipment. The team at customer support has not answered any of my three emails and does not answer calls.
Still working on getting a refund.
31 marca 2025
Opinia niezależna
I received a faulty item pen and…
I received a faulty item pen and informed mayfair immediately as asked if anything was received faulty, told customer service would call me on Friday it's now Tuesday and I've left 2 more messages and emailed still no contact ,happy to take my money immediately no so quick to contact me back very disappointed
21 marca 2025
reliable and customer focused
fast delivery, same day adjusted the order to my specific request, clear product specs on the website
18 marca 2025
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