This company cannot be faulted. Quality 5⭐️ Service 5⭐️ Returns 5⭐️ Design 5⭐️ Comfort 5⭐️ Durability 5⭐️ I always wanted to create an equestrian brand- every time I think that now- I know... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This for me was a random purchase, I found the product online and I thought of trying it. I was really impressed with the quality of the the product, everything was top notch. Product, quality, c... Zobacz więcej
Reakcja na opinię
The clothes is very pretty. The delivery was fast. The size guide is precise but one comment I would like to make on is giving more information on the size measurements.
Reakcja na opinię
I placed an order for 2 pairs of jeans jodhpurs in 2 different sizes. When the order arrived I received only one pair. Contacted customer service who were initially great and apologised and said if I... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Advanced Equestrian Clothing. Designed in Spain. Engineered by Professional Riders.
Dane kontaktowe
La Granja 6, 28108, Alcobendas (Madrid), Hiszpania
- +34 676 840 245
- hey@maximilianequestrian.com
- maximilianequestrian.com
4,3
Doskonała
207 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Maximilian Equestrian
Hello! Thank you for taking the time to leave a review for us, we're glad to see you were satisfied with your purchase :)
I LOVEEEEEE THE BREECHS THEY SELL🥹🥹🥹🥹 i…
I LOVEEEEEE THE BREECHS THEY SELL🥹🥹🥹🥹 i own 3 and planing to get more ,even the tops are perfect i recommend sizing up for breechs but tops true to size
27 sierpnia 2024
Odpowiedź od Maximilian Equestrian
Hello! We're very happy to have you as a returning customer. Thank you for leaving a review for us and we hope you'll keep enjoying your MXMLN for many rides :)
Good quality and fast shipping
Wonderful. Everything is fine and i will order again, for sure.
27 sierpnia 2024
Odpowiedź od Maximilian Equestrian
Hello! Thank you for taking the time to leave a review for us. We hope you will enjoy your new MXMLN for many rides :)
Happy with the new Performance Breeches. Its very comfortable
Happy with my new Performance Breeches. Its very comfortable.
26 sierpnia 2024
Odpowiedź od Maximilian Equestrian
Hello! Thank you very much for taking your time to leave a score for us. We hope you'll enjoy your breeches for many rides :)
Love my first order
Just recieved my first order and I love it. I got the Pro Riding Legging in black. The fit is great, the full grip is not to sticky, the shipping went very fast and the service is great. Also love the small black folder to hold the papers in the package, such a nice detail. Definitely going to order more riding gear
30 sierpnia 2024
Opinia niezależna
Odpowiedź od Maximilian Equestrian
Hello! Thank you very muh for leaving a review, we're glad to hear you were satisfied with your experience :)
Die Schnitte der Oberteile (Herren)…
Die Schnitte der Oberteile (Herren) sind ein Witz! Größe L und XL sind wie S oder M und die Firma verlangt 12€ Rücksendekosten. Trage normal höchstens L weil ich es größer mag. Werde dort nicht mehr bestellen.
9 sierpnia 2024
Opinia niezależna
Odpowiedź od Maximilian Equestrian
Hello, Patrick.
We are sorry to hear that this has been your experience. We are always trying to improve our sizing, so we will be happy to take your feedback to the development team so they can keep it in mind for the future.
As for the cost of returns, customers are responsible for covering the cost of shipping product back to us. We offer return labels at a flat rate to our customers through our online returns platform - this is meant to make the process easier and quicker, and this information is publicly available on our website so it can be checked at any point before or after purchase. If you would rather send product back by your own means, this option is also available; please reach out to us directly and we will be happy to help you register your request.
Odpowiedź od Maximilian Equestrian
Hello, Aretha! We are glad to her you've been enjoying our brand. Thanks for sharing your opinion with us :)
Odpowiedź od Maximilian Equestrian
Hello, Maryam! Thank you for taking the time to leave a review for us. We hope to keep making more equestrian apparel that you will love :)
I got the biggest size and used the…
I got the biggest size and used the size guide but the leggings are very small and tight
29 lipca 2024
Odpowiedź od Maximilian Equestrian
Hello, Linda.
Thank you for telling us about your experience. Our leggings are generally designed for support and to fit close to the body, but we are sorry to hear that the sizing didn't work for you in this case. Since the Pro Leggings are also available in the adult version, we would recommend checking those out for a bigger size than our YR 2XS :)
Helemaal verliefd ! 🩷
Heb dit merk een paar x zien verschijnen op instagram bij reclame en telkens dacht ik bij mezelf WAUW ! 😍
Uiteindelijk besloot ik een bestelling te plaatsen en daar heb ik nog geen 1 seconde spijt van gehad in tegendeel ik heb nog nooit zo'n goede rijbroek aangehad als van dit merk !
- goede stretch
- super comfy
- ademend
Ik ben jullie vaste klant geworden en zeker bij 1 bepaalde rijbroek namelijk REFLECTION, ik hou van deze rijbroek ! Ik zoek ze in alle kleuren aan te kopen, hoop dat jullie in deze nog veel kleuren gaan toevoegen ! 🫶🏽
13 lipca 2024
Opinia niezależna
Odpowiedź od Maximilian Equestrian
Hello! Thank you very much for your detailed review. We are glad you took the chance to try our products and we love to hear you've been enjoying them. We'll be super happy to have you as a returning customer, of course :)
Satisfied with my order from Maximilian…
Satisfied with my order from Maximilian Equestrian! The quality of product is excellent.
27 maja 2024
Odpowiedź od Maximilian Equestrian
Hello! Thank you for taking the time to share your opinion, we hope you will enjoy your MXMLN for many rides :)
Odpowiedź od Maximilian Equestrian
Hello! Thank you very much for leaving a review for us. We hope you'll enjoy your new MXMLN for a long time :)
I was correctly informed about the…
I was correctly informed about the various steps of the shipment and related delivery and all in compliance with the times foreseen in the order
24 czerwca 2024
Odpowiedź od Maximilian Equestrian
Hello! Thank you very much for sharing your experience with us, we hope you will love your new MXMLN for many rides :)
fast delivery and great customer service
24 czerwca 2024
Odpowiedź od Maximilian Equestrian
Hello! Thank you for taking the time to leave a review for us. We're glad to see you're happy with your purchase :)
Great quality.
Great quality, how ever I wouldn't recommend it for ''skinnier'' children.
27 maja 2024
Odpowiedź od Maximilian Equestrian
Hello! Thank you very much for your feedback. We will take it up with the product developement team so they can keep improving our designs in the future :)
Ottima qualità sia del design che della…
Ottima qualità sia del design che della stoffa usata, spedizione internazionale rapida e molto curata. Tutto davvero perfetto!
27 maja 2024
Odpowiedź od Maximilian Equestrian
Hello! We're glad to hear you've been enjoying your new MXMLN :)
Odpowiedź od Maximilian Equestrian
Hello! Thank you for taking the time to leave a review and your continued support of the brand :)
Odpowiedź od Maximilian Equestrian
Hello! Thank you very much for your continued support and for taking the time to leave a review for us :)
Odpowiedź od Maximilian Equestrian
Hello Dareen,
Thank you for taking the time to share your opinion with us. We are sorry to hear you were not satisfied with your purchase. We pride ourselves in offering a very high quality product at a reasonable price in the current market and our customers' feedback has been very positive in general, but we understand that personal preference may vary between one customer to the other.
As for the shipping, when you first reached out to us we explained that, since all orders are shipped from Spain, for packages going outside the EU the destination country's authorities may require the payment of additional import taxes in order to receive the shipment. This information is publicly available on our shipping policy, and can be consulted at any point before or after purchase. Again, we are very sorry that you are not satisfied with this process, but this is completely outside our control, sadly.
Wrong informations on the product page
Wrong informations on the product page. The product is not what I ordered and the commercial team is not very comprehensive at all and will never recognise their mistake. Unbelievable. I have to pay 12€ to return the product… I don’t recommend at all this brand.
29 maja 2024
Opinia niezależna
Odpowiedź od Maximilian Equestrian
Hello, Frederic.
As we explained when you first reached out to us about your case, your order was fulfilled according to the specifications received from the customer during checkout, so the product that you ordered was the product that you received. This information can also be verified on the automatic order confirmation email that you received before the order was processed and shipped.
We also explained how different grip options of the same item share the same product listing and pictures, since aside from the location of the silicone grip both products are exactly the same. All available to purchase options (colour, grip type, size) for a certain item will appear on the listing, and have to be selected before adding the item to the cart.
We are very sorry that you are not happy with your purchase, but in this case the unit you received cannot be considered defective (it's in perfect condition) nor a packing mistake (order was fulfilled correctly according to customer instructions), so the usual return policy that is publicly available on our website applies.
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