Mattress.ie Recenzje 

209
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very happy with the service from Mattress.ie. I needed two custom sized mattresses. I am delighted with the quality and the fit of my odd size mattresses. Ruairí and Ronan were most helpful with their... Zobacz więcej

Oceniono na 1 z 5

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar. Very good customer service, fast and satisfying.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

my 4 star review probably seems unusual given the low ratings they get. And I didn't check trust pilot before I purchased. I've given them a 4 star for a few reasons. Firstly, Website is very well pu... Zobacz więcej

Oceniono na 4 z 5

Ordered online Sunday evening, product (Memory foam matress with a reflex foam base) was delivered by Wednesday afternoon. The matress was exactly as advertised 50 mil Memory foam over 100 mil... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni

Napisane przez firmę

At Mattress.ie we are committed to providing leading mattress brands and great customer service to our customers all over Ireland. With an extensive range of beds and mattresses to choose from, we guarantee express delivery, affordable prices and unbeatable quality. We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you. You can contact our customer service department at 1800 827 310, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Provide a great service.

Mattress.ie provide a great service. Great prices and the mattress is really comfortable. Delivery was quick and efficient. I can't fault this company. :)

22 grudnia 2012
Opinia niezależna
Oceniono na 4 z 5

Zzzzzzzzzzz

Beautiful new bed, arrived with 7 days, was my first time to put a bed together, no problems, sturdy and attractive. Mattress is very comfy,I rent my room; but nothing beats sleeping in your own bed.

23 września 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent service!

First off, treated very well, I ordered two matresses and a new bed frame got a call the next day to make sure I hadn't made a mistake ordering the two matresses. I did want the two but I'm impressed that they took the time to check, aside from that the new bed was easy to put together / the mattresses are great.

18 września 2012
Opinia niezależna
Oceniono na 5 z 5

sleeping like a baby

Dont know myself since i got the new mattress, best decision in a while. Have just returned from holiday and was daydreaming on the plane of moment when I would sleep in my own bed...best feeling ever...

4 września 2012
Opinia niezależna
Oceniono na 5 z 5

great service online. exactly as we ordered....

i looked at website there was a great selection to choose from. i rang the number all my questions were answered. delivery was arranged i got a phone call to say time slot it would arrive, then got call to say they were ahead of time it would be delivered early. i have recommended mattresses.ie to 2 friends who were talking about buying new mattresses. well done.. regina

23 sierpnia 2012
Opinia niezależna
Oceniono na 3 z 5

Delayed delivery

Delayed delivery - took two weeks

23 sierpnia 2012
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

Ordered 2nd August, Delivered 17th August. Customer couldn't accept delivery on 10th August so next available time in that area was 17th. Some small delays occurred over the holiday period (first two weeks of August) and we should have updated these customers better on this.

Thanks,
Richard

Oceniono na 3 z 5

3 weeks for delivery

I initially requested a Saturday delivery. The coming saturday was a bank holiday weekend and was advised there was a chance it would be the following weekend. This was reasonable. I then got a call the following week asking if I was free to accept the delivery that afternoon, I said no as I was in work. I said I requested a Saturday delivery. I then recieved no call or update and the bed was not delivered. It wasn't until the following week the delivery slot was booked, with you company not having any record of the previous weeks call.
The bed was delivered as promised, but your process isn't great. The delivery company only called me on the day of delivery at 8am. Surely you could arrange a delivery time during the week instead of waking someone up at 8am to advise them their bed will be delivered later on.

21 sierpnia 2012
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

Ordered 31st July, Delivered 18th August. Delay on our part was we had to facilitate a Saturday delivery for this customer. We don't guarantee a Saturday delivery but do try to accommodate customers requests on this. We would have delivered much sooner only for this. Apologies on this delay and not meeting your expectations on this.

Richard Moyles

Oceniono na 4 z 5

Good service

Had a problem to perform the payment, which was promptly solved by the store. Also they were very responsive through to my requests, both phone and email. Only minor drawback if the delivery date from the warehouse that took a little longer than informed.

20 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent serice!

I have used this company twCie now and have each time been very pleased. The mattress I bought is of excellent quality, it was delivered to me within three days. The prices are tops as well. I would recommend it to anyone!

30 lipca 2012
Opinia niezależna
Oceniono na 4 z 5

Fast, efficient, polite service.

Had problem with my order, what I wanted was not going to be in stock for 6 weeks. I was offered a suitable alternative which was arranged to be delivered on the 10th working day. The bed and matress was delivered by 2 polite delivery men who put the items in the room I asked them to put them in. Delivery service excellent and I am very happy with my alternative purchase. Would recomend them and would use them again.

27 lipca 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent very comfortable

Our new mattress is very comfortable the company delivered on
time, they also took away the old one which was great as it was very
large and would have been difficult for us to transport.

12 lipca 2012
Opinia niezależna

Doświadczenie Trustpilot

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