Mattress.ie Recenzje 

209
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very happy with the service from Mattress.ie. I needed two custom sized mattresses. I am delighted with the quality and the fit of my odd size mattresses. Ruairí and Ronan were most helpful with their... Zobacz więcej

Oceniono na 1 z 5

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar. Very good customer service, fast and satisfying.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

my 4 star review probably seems unusual given the low ratings they get. And I didn't check trust pilot before I purchased. I've given them a 4 star for a few reasons. Firstly, Website is very well pu... Zobacz więcej

Oceniono na 4 z 5

Ordered online Sunday evening, product (Memory foam matress with a reflex foam base) was delivered by Wednesday afternoon. The matress was exactly as advertised 50 mil Memory foam over 100 mil... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni

Napisane przez firmę

At Mattress.ie we are committed to providing leading mattress brands and great customer service to our customers all over Ireland. With an extensive range of beds and mattresses to choose from, we guarantee express delivery, affordable prices and unbeatable quality. We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you. You can contact our customer service department at 1800 827 310, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

209 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Surprisingly efficient delivery and great sleep now on memory Foam mattress!

We ordered on line, very informative details available on line too and delivery swift. Bit of a shock when we saw king size memory foam mattress rolled up like a carpet! Delivery man saw my face but re assured me that mattress, when laid out ,would rise, which it did. A great sleep had that night. We have recommended you to friends at work. Thank you.

1 lutego 2013
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

Hi John,

We're delighted to hear that you're happy with your product. Thank you for the encouraging feedback. In particular, thank you for making a recommendation to your colleagues. It's a sure sign of a happy customer. :)

Regards,

Eugene Burke
Customer Service

Oceniono na 5 z 5

SOFT ON THE OUTSIDE WITH A COMFORTABLE CORE BENEATH

I found this mattress exactly as advertised. It has a soft comfortable feel and a cushioney relaxing feel when lying down. I have bad circulation and an artificial hip and all my aches and pains just slipped away when i lie on it. I find it hard to get comfortable normally but this has changed my opinion that a good mattress can change your way of sleeping. I am very happy with it and would recommend it to anyone. My husband cant praise it enough. It was delivered promptly and I found the website very easy to navigate. which made finding the right mattress a doddle.

22 stycznia 2013
Opinia niezależna
Oceniono na 4 z 5

Good Client Service

I had a problem with one mattress that i bought here and after a couple mails they call me personally and they are solving the problem.
Thank Guys

22 stycznia 2013
Opinia niezależna
Oceniono na 4 z 5

Product good - but took 10 days to get here!

Product good, but don't understand why the post took so long. Not really acceptable if the mattress toppers are in stock and ready to go.

18 stycznia 2013
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

Hi Ruth,
Thank you for your feedback. Our records show that you ordered your topper on Dec 30th and received it 7 business days later on Jan 9th. Please bear in mind that over the New Year period, different companies can have varying holiday schedules. It's a common problem at that time of year and can lead to minor delays.

I'm pleased to hear that you're enjoying the product however and look forward to serving you again.

Kind regards,

Eugene Burke
Customer Service

Oceniono na 5 z 5

A1!!

A1in every aspect. I never thought you could get a mattress including delivery for so cheap and so little hassle

17 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Fantastic

The service was efficient and prompt. The mattress is fantastic. I may well be sending more business your way as family and friends were so impressed to that they have take your web address to look at buying for themselves

17 stycznia 2013
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

Hi Yvonne,

Thanks so much for your positive feedback. It means a lot. We pride ourselves on providing the best customer service, everytime. Also, I'm delighted that you've recommended us to family and friends. You can't beat a referral from a friend!

With thanks,

Eugene Burke
Customer Service

Oceniono na 2 z 5

Matresses I bought were fine but delivery time was unacceptable

I was waiting for these matresses for far too long. The representatives at your company promissed delivery dates which were not met, and they did not know where my goods were. I understand this was due to the delivery company collecting the goods from you then sending their van (with goods in the back) for its annual inspection. As far as I am concerned the delivery company should not be in business if this is their conduct - and as I said at the time they should have made a refund of the delivery charge. I expect to pay for service but that was not service.

2 stycznia 2013
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

Karen,
Thanks for the review which was fair. The mattress did get lost and went with the delivery van for a DOE test and they items could not be located for a couple of days. Unfortunately we couldn't get any alternative sooner to the customer. It should not have happened. Apologies for the delay and for any inconvenience this may have caused.

Richard Moyles

Oceniono na 5 z 5

excellent service, both business like and personable-most impressed!

Mattress.ie were fantastic to deal with! I placed an order very close to Christmas and my expectation of having the ordered was high. Due to their workload it and proximity to Christmas it looked as if i would not get my order in time. However one phonecall to the company (I spoke with Richard ) resulted in them going to great lengths to ensure my order arrived on time. I was most grateful as I was expecting family home from abroad and it would have been stressful trying to accommodate everyone without new beds!!
Great service, excellent staff and very comfy beds!!

thanks, Marie, (Drogheda)

2 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Superb Service to be had...

from Mattress.ie! I'd recommend this great website to anyone I know who might be looking for a new bed/mattress to buy.

With Mattress.ie, everything has been hassle-free since I purchased a divan base plus a headboard. These items were delivered in time before Christmas 2012. Setting them up was easy-peasy!

Try this service from Mattress.ie and you won't be disappointed - guaranteed!!

2 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Great company, no complaints!

Straight-forward, easy and efficient. Competitive price and good selection to choose from. Delivered on time and without problems. Definitely recommend to a friend - that always speaks for itself!!

2 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Service with a smile!

I was really impressed with my delivery. The delivery men were professional and courteous, even keeping in touch on the day of delivery to update me on their proximity. The bed itself is amazing.......... soooooooooooo comfortable.

2 stycznia 2013
Opinia niezależna
Oceniono na 1 z 5

Very bad quality product.

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar.


Very good customer service, fast and satisfying. I have a solution, I do not know if it will fix the problem.

The purchased product of very poor quality, deforms and returns to its causing back pain.

2 stycznia 2013
Opinia niezależna
Logo Mattress.ie

Odpowiedź od Mattress.ie

This is the first contact the customer made with us in relation to the possible problem with the product. We have contacted him directly to see if we can resolved the item for him.

Richard Moyles

Oceniono na 5 z 5

sleep well with mattress.ie!

I am very happy with my purchase from mattress.ie. Mattress is very comfortable, good quality and good value. The guys who delivered were really friendly and nice to deal with. They had the old mattress out and new one in place in a few minutes. It was really easy to pick, order and get delivery of my mattress even though it was close to Xmas.

2 stycznia 2013
Opinia niezależna
Oceniono na 4 z 5

initial delivery problem looked after quickly and in a very friendly manner

my original order got lost on the way so we only got the mattress a week later than expected. however richard looked after this and had another actually better mattress sent out. he was very friendly and helpful and it was a personal approach which means a lot.
very friendly and great customer service.
also very happy with the mattress :)

2 stycznia 2013
Opinia niezależna

Doświadczenie Trustpilot

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