Very happy with the service from Mattress.ie. I needed two custom sized mattresses. I am delighted with the quality and the fit of my odd size mattresses. Ruairí and Ronan were most helpful with their... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar. Very good customer service, fast and satisfying.... Zobacz więcej
Reakcja na opinię
my 4 star review probably seems unusual given the low ratings they get. And I didn't check trust pilot before I purchased. I've given them a 4 star for a few reasons. Firstly, Website is very well pu... Zobacz więcej
Ordered online Sunday evening, product (Memory foam matress with a reflex foam base) was delivered by Wednesday afternoon. The matress was exactly as advertised 50 mil Memory foam over 100 mil... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Mattress.ie we are committed to providing leading mattress brands and great customer service to our customers all over Ireland. With an extensive range of beds and mattresses to choose from, we guarantee express delivery, affordable prices and unbeatable quality. We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you. You can contact our customer service department at 1800 827 310, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.
Dane kontaktowe
Unit 1, Derrylin Enterprise Park, Derrylin, BT92 8AN, Fermanagh, Irlandia
- 1800 827 310
- info@mattress.ie
- mattress.ie
3,9
Dobra
209 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very satisfied customer, service and quality
We ordered from the value range, after looking around we realized how expensive mattresses can be!
About 8 working days later it was delivered and the old one removed.
Delivery people were excellent and communication helped a lot to ensure smooth and beneficial delivery and receipt of the mattress.
Will recommend and use you again.
Thank you,
David, DunLaoghaire, Co.Dublin
4 lipca 2012
Opinia niezależna
Great service
Althought i did not get my mattress on the promised date at the time of purchase, it was atleast good to get an update on the status of it.
11 czerwca 2012
Opinia niezależna
Very comfortable
We recently got a king size 50cm topper for our mattress and find it very comfortable. quick delivery and no problems
5 czerwca 2012
Opinia niezależna
quick prompt delivery with a smile
I must say my delivery of a new mattress bought on line went really well. I had a call as requested before delivery and the whole process was prompt and successful. I should have bought from Mattress.ie
before but was worried buying on line. I have neck and back problem and I really feel much more comfortable now having used it for the past two weeks. I would recommend MATTRESS.IE to others but would suggest that perhaps they would find a cheaper way of removing old mattresses. I was lucky to have mine to pass to someone else. Thank you
5 czerwca 2012
Opinia niezależna
Simple and dependable
After browsing for weeks for a bed I finally came back to one I had fallen for, the Virginia bed. I had seen it on another site or two but this was the cheapest price I found. Checkout was easy, they let me pay by laser so it went through straight away. I received my bed in only 5 days! It is a beautiful bed, and I am very happy with it.
3 czerwca 2012
Opinia niezależna
good communication skills
i rang up twice to find out details of exact day for delivery. i wad helped each time. the delivery lads were very helpful. i am happy with service recieved. thank you.
27 maja 2012
Opinia niezależna
Excellent
Gave valuable and accurate advice on the phone when choosing a bed and mattress. Very helpful throughout the process.
4 maja 2012
Opinia niezależna
Excellent friendly speedy service
We had an urgent need to get a mattress as we were let down by a big chain supplier so I contacted mattress.ie and within a few minutes a new mattress was ordered and it was to be delivered the next day.
The great thing was that the delivery man kept in contact during the day of delivery as there was nobody at the house. This gave us the chance to "pop" home quickly when it arrived.
The mattress we got was a memory foam mattress and the quality was much better than any of the ones we had seen in the big stores.
The customer satisfaction from mattress.ie was second to none.
5 kwietnia 2012
Opinia niezależna
Most satisfactory
I needed the mattress quickly. The one I wanted wasn't available but a alternative was offered and delivered in time. The delivery company rang ahead the day before and on the day and arrived in time. I now sleep way better than I have in years - result!
1 kwietnia 2012
Opinia niezależna
Well I have to say I found the service very professional
Thoroughly recomend them for their speedy response and customer service was next to none! They delivered on time and I am totally delighted with my new mattress!! Could not believe how easy and much cheaper it is to order on line with Mattress.ie!!!! Now I can sleep in peace!
30 marca 2012
Opinia niezależna
Great service and bed exactly like description
The guys that delivered the bed brought it to the room and removed and took away all packaging which was a great service. The bed was exactly as advertised on website. Would use them again for sure.
11 marca 2012
Opinia niezależna
Excellent service
This is a company that actually listens to what you want! Had special order and special delivery requirements. All met in professional and cheerful manner. Very satisfied and would not hesitate to recommend.
4 lutego 2012
Opinia niezależna
not a great experience
very happy with the mattress.When i went onto the website to purchase the mattress had no problems had to ring after 7 days to see when it was arriving to be told the mattress i purchased was out of stock very bad managment that it didnt say it on the website. they upgraded my mattress and i had it the next day.
1 lutego 2012
Opinia niezależna
Odpowiedź od Mattress.ie
I have checked into this and an email was send to the email address used with the order immediately notifying the customer about the stock situtation and with some options for her to consider. We heard nothing back on this, when the customer did ring, we provided a free upgrade to a much better Mattress and delivered this the next day. We should have followed up on our first email with a phone call but unfortunately this didn't happen, The customer got a really good mattess in the end so I hope the experience would not have being too bad.
Richard
Everything bedded down nicely
Very happy with the mattress and delivery went well, 3 days in all
7 stycznia 2012
Opinia niezależna
very good service and mattress
very pleased with service, speedy delivery and the mattress.
Thank you
6 stycznia 2012
Opinia niezależna
Fast delivery , good product and easily contactable
I was very happy with the people I dealt with, from over the phone to the delivery driver ! The timeframe in which it came and the quality of the product would ensure me as a return customer
3 stycznia 2012
Opinia niezależna
fantastic
I will be using mattress.ie again and i have told my friends to. They are lovely people to deal with and when they will deliver on a certain day they do.
12 grudnia 2011
Opinia niezależna
Satisfied customer
I needed an unusual size mattress, I found the staff helpful, service was very efficient reliable and friendly. I would definitely recommend Mattress.ie
12 grudnia 2011
Opinia niezależna
delivery was very fast
They were great even though I had slight problem and they did sort out for me.Love the memory mattress.
4 grudnia 2011
Opinia niezależna
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