UNRELIABLE (several factory resets needed) BUGGY SOFTWARE (recordings sometimes vanish from library) BLACK BLOB (appears erratically on screen when playing recordings or live pause, but not pr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The box initially connected ok to the router but I had difficulty switching the TV back on after switching it off so was constantly having to abandon the Manhattan box altogether and use normal... Zobacz więcej
Manhattan aero -Many issues since purchased. Freezing picture, long loading time for apps, itvx app signing me out, remote left/right buttons often have to be pressed several times before working. Ha... Zobacz więcej
This review is specifically about the Aero box. Picture quality is really good hence 2 stars instead of 1. The rest of the product is poor though. The system is very buggy with frequent screen freezes... Zobacz więcej
Informacje dotyczące firmy
- Sklep TV
- również w kategorii:
- Firma elektroniczna
- Sklep RTV
- Zakład fotograficzny
Informacje przekazane przez różne źródła zewnętrzne
Award-winning TV boxes and recorders for the UK's Freeview Play, Freeview HD and Freesat services.
Dane kontaktowe
Apsley Way, NW2 7LW, London, Zjednoczone Królestwo
- manhattantv.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very glitchy and unreliable
According to all of the reviews, both at the time of purchase, and even today, the Manhattan T3R is supposed to be the best freeview box / recorder on the market.
From day one, it has been nothing but trouble.
Freezes regularly, and needs the power pulling.
Fails to record things for no apparent reason.
Hard drive says it's full when it isn't, requiring it to be formatted and losing all recordings.
Stops responding to the remote, or goes slow.
And now the icing on the cake, the screen flashing on and off.
Have asked Manhattan if they will replace the box as it's never been fit for purpose, and they just say to do a factory reset, as if I haven't done that at least half a dozen times over the last 4 years.
Total garbage, going in the bin tomorrow. Avoid. Will never buy another Manhattan again.
Pretty good until it stops working
I bought my T3-R just over two years ago. On the whole, I liked it in use - the remote and UI are a bit quirky in places, but after getting used to that it was easy to use.
BUT just out of warranty it failed completely. I read a couple of reviews here which were similar. I contacted Manhattan (who admittedly are under no obligation to do anything) who basically said tough, bad luck. The repair option they provided looked to be too costly to be viable. When I said that I was disappointed with their product they said it was the best out there, and that I should look at all the good reviews. So here I am, reading some reviews and adding mine.
So, in summary it’s ok whilst it’s working but it might not last too long.
Waste of money
Waste of money. Bought two in 2 years and both not working properly with recording... Not worth the money. Beware !. We will see what alternatives are out there for sure.
Manhattan t4r BRILLIANT
I'm sad and surprised to see the recent negative reviews.
I'm an ex Humax user but after two dead boxes was ready for a change.
Box arrived yesterday plugged in connected up switched on in less than 5 minutes ,box upgraded itself too 3 or 4 minutes within 10 minutes of unboxing I was exploring the functions and settings.
Faults stated in previous reviews I player crashing box I've set up the apps on the box but am unlikely to use them as I prefer to stick to my firestick for that .
Lip sync problems ,only just under 58 hours in but not experienced that problem either.
Not waking up missing recordings etc I think might be down to the standby / loop out options but I've already changed those settings to my needs and set recordings overnight to test which have worked perfectly.
I'm particularly impressed with the guide which is much sharper ,clearer faster and easier to use than my old Humax boxes.
With my old Humax boxes the channel guide could be a nightmare while blocks of channels would not be populated on the guide sometimes for days on end.
This new Manhattan switched it on did the upgrade checked the guide and bang all channels fully populated in the guide for a full week ahead and it's stayed that way .
It's entirely possible 🤞🤞 I may encounter some issues ,but hopefully not.
In the meantime I can do nothing but thoroughly recommend this box to anyone in the market.
I havgrame been trying for over half an…
I havgrame been trying for over half an hour to contunue to watch a programme. It went off when the adverts started ok I can put up with that but will the programme restart NO. Don't waste your money Manhattan is crappie. All I have at present is a rotating pink circle. DON'T waste your money folks
Unreliable
The box is totally unreliable. Put into standby overnight and it then will not turn on in the morning. Can not be relied on to record programmes when your not there, so makes it pointless
Initially OK - 2 years on - increasingly hopeless. Best avoided.
Had my Manhattan T2-R HD TV Recorder for 2 years (bought from John Lewis). After an initial set up blip which Manhatten were helpful in sorting out it's been OK - not brilliant but OK. Two years on and I am increasingly frustrated with its inability to just do what it it supposed to do. Recordings freeze, the remote is so sensitive I almost have to sit in front of the set a couple of feet away to get the remote function to work (new batteries fitted), it loses connection far too easily, it powers down in the middle of watching something ... the list of gripes just goes on and on. Two years - is that it? It'll be in the bin within a few weeks. Buy Manhatten again? Nope - not likely. Not after this.
T4-R needs too much work - avoid!
"Simple set-up, easy to navigate" - it seemed - but oh the bugs!! Fails to respond to remote either completely or partially, iPlayer crashes & takes the whole box out, "home" screen menu simply flickers on top of existing program, lip-sync needs correcting for every single channel change. Only answer is reboot, which is an almost daily event. Support offer PR & platitudes, while expecting customers to do the testing & rectification they should already have done.
After 2 wks of what can only be described as experimentation by Manhattan, they have the nerve to accuse me of not cooperating!! Clearly ignoring what they laughingly call a guarantee, by refusing to replace this faulty product! Stay well clear of this shoddy company!
Needs a few tweaks
had this T4 box awhile now, overall not a bad little box for the price, better than the useless Freesat box I had before, which kept crashing and did not get to the end of recordings, only downside to this box is when viewing an item in play mode(you have rewound a program etc,) you cannot put the information bar on unless you exit the live play mode or go back to the full guide, also the box is very slow to start up on mornings when putting the TV on, which is very annoying as the word Manhattan keep coming up to or 3 times before the box will load, and then it goes through the motions telling you that it’s connected to your Internet, when I feel there is no need for this, Hopefully they may send an update to sort this out, I’ve also found that it is a bit slow to turn over, it also asks if you wish to view certain programs in HD if you are on a channel that is not in HD, instead of asking this why does it not switch automatically to HD?, which is always a better viewing experience. Would definitely recommend but needs a few tweaks.
T4-R purchased 20/6/24
T4-R purchased 20/6/24. Like the previous reviewer I also have had trouble. ( Sound cutting out now and again ). I was assured it can' t be the Recorder and Alex has been very good over many weeks trying to pinpoint our signal problem. Many things where tried all to no avail. I found out after purchasing a more modern telly ( my decision,old one 12 years old) that the problem disappeared. The recorder itself I would recommend to any one, I for one am very pleased with it,and it' s price would take some beating.
Excellent technical support
I bought a T4-R recently and had issues with the aerial signal strength when I first set it up. I contacted Manhattan for advice and got fantastic customer service from Alex who diagnosed the problem and then helped me to reconfigure the aerial connections in my house. The T4-R works perfectly now, I’m very happy with it. Kudos to Alex for going above and beyond for fixing an issue which was nothing to do with the T4-R.
Great British Company producing Great Products
I have had this unit for a few weeks now and am very happy. Purchased from Richer Sounds with service excellent as always. I ordered on line then moved that order to the Edinburgh Store. Easy and seamless. The box its self is excellent. well built and just works exactly as I wished. Yes there are a few minor issues with the software. This is being addressed my Manhattan and they are very easy to communicate with. Some people complain that the unit does not have Netflix and other premium services. It is true but it is not Manhattan's fault. These big corporations are just not willing to licence small producers. The issue is easily resolved with a Fire-stick, Apple TV box, or just about any smart TV. To make life really easy I have purchased a one-for-all Universal Remote. One-For-All actually created a new code for the new box. Again a great company. Overall this has been a great purchase and at a great value price. I left SKY for this and have no regrets. 2 months SKY subscription pays for the T4-R. It even has features that are better than SKY, like the rewind TV schedule
TR4 1 tb a brilliant replacement for Sky TV
Purchased the tr4 1Tb recorder to replace Sky satellite tv. What a brilliant machine, it is fast and so easy to use (the program listings are similar and as easy to use as Sky TV) I just wish Manhattan had released it earlier. I am cancelling Sky and saving £30 per month. I highly recommend the tr4.
Customer service
I have a TR2 (waiting for the TR4) just a mention of the excellent customer service I have received since buying my box a couple of years ago. If I have a problem I have sent an e mail and someone has always got back to me very quickly. Very knowledgeable pleasant staff who have talked me through how to fix my problem. I am a long retired pensioner, but they explain things I can understand. It is so nice to speak to someone instead of pressing buttons Well done Manhattan.
NOT BLUE TEXT ON A BLACK BACKGROUND
After many years with a Humax Freesat box I moved to a Manhattan Freview box because of the better streaming Freeview provide - The box works as expectted BUT whoever signed off on the BLUE TEXT ON A BLACK BACKGROUND needs to be sacked for gross misconduct as it is UNREADABLE!!! I have raised it but Manhatton support think its the way forward and ALL providers will have BLUE TEXT ON BLACK BACKGROUNDS so people at best strain to read bit of the text - KEEP IT SIMPLE is always best and having ALL the text WHITE ON A BLACK BACKGROUND has worked from school days with blackboards and white chalk - IF Manhatton wanted to differentiate and it is only a "IF" they could have had the words in CAPITALS or BOLD WHITE not blue - CHANGE IT OR GO OUT OF BUSINESS AS CUSTOMERS WILL SWERVE YOU AND GO TO HUMAX
Do not get any of these boxes
Do not get any of these boxes. I have one and it is absolute rubbish. It is the second one I have as the first one broke. It keeps freezing and keeps deleting the recordings (which it has done as of today!) I have spoken to Customer Service and been sent a USB to update the box but this still does not help! Wish I’d never bought it
The box fails to record, freezes on different channels
Rubbish box, and I bought two of them, one for me and one for the wife. The problem is with recording, cut off before the end of the film or freeze. I have just tried to play back two films, non got to the end, both failed on two different channels so it's not them. Nothing more u/less than a set-top box recorder that fails. The thing also freezes, you can get over this by unplugging the thing, but the not recording thing stays with it. It's like buying a book and the last page has been torn out, u/less box. Going in the bin buying new tomorrow
The Manhattan T3-R
The Manhattan T3 - R is a waste of money and Manhatton service is a joke.
The Manhattan T3-R was purchased from Argos in October 2022 with a T2-R. After many problems with the TR-2, which resulted in a replacement being provided, this was then also returned / refunded as it was also faulty. The T3-R was not initially used much as it was in a different room but after the return of the T2-R we used it in the main living room and had many problems with this unit also but as time had elapsed Argos refused to give a refund. The unit will now not record (faulty hard drive) but as Manhatton service was so poor (went back to them many times with the T2-R & now the T3-R has problems and they want me to return it to them at my expense) it is now considered scrap and I have now wasted a lot of time & money. To have problems with one unit can happen, when this happens again with a replacement also (T2-R) this starts sending alarm bells and to now have issues with the the T3-R leads to one obvious conclusion regarding the Manhatton range. The T3-R is now scrap and I will not waste any more of my time & money with them.
We have now purchased a Humax Aura 2TB 4K Ultra HD Smart Android Freeview Player / TV Recorder and this is brilliant and works well (highly recommended).
Date of purchase: 23 October 2022
Excellent customer service.
Had great service after returning my set top box especially since it was my fault! They sent out new cables for me which in fairness they didn't have to do and the initial phone call to the techy guys was really friendly and positive. Many thanks all round :)
Very good customer help line
Very good customer help line. Fast, effective help for problems.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








