Manhattan TV Recenzje 

Hello, I purchased 3No Manhattan AERO “Freely” units for use in my home through John Lewis:-
the serial numbers being
2615AE1006583
2615AE1002509
2615AE1009143

Our broad band is a simple unlimited data service at 50Gb Light stream Broadband device from KCOM.
The signal provides a jolly good home broadband service using their eero mesh system
Each day the service has been good to diabolical and KCOM have claimed that your units are to blame for not picking up the broadband signal for the service. I have used the Wi-Fi signal and the directly wired options and neither seems to support the service on a fairly continual basis. As I say the service goes from good to bad at different times and at least one handset does not seem compatable with some of the base units. I note the programme can suddenly stop early before a programme completes its cycle
As I said I used the directly wired option for the Broadband on all units and today find that option has disappeared.
Keith Berrington
2 The Meadows, Cherry Burton, Beverley East Yorkshire HU17 7RL
T: 01964 507371
M: 07542467875 (weak signal)
My advice is absolutely clear stay well aware from this poor quality system it does not work in a reasonable manner. The programmes will switch themselves off just before they end so you miss the critical lines for the follow up. The remotes have their own way of operation, “they please themselves”. I switch on or at least try and any of three units that bought will spring into action or non action even through sold brick walls. I am finding sometimes I can switch the programmes on but switching off becomes impossible. I seem to be trying to reset it works occasionally but then fades away into the electronics of the system.
Basically I sent this to Manhattan some months ago and never had a response so it is showing the do not care.
It is a good job that there is a 2 year warranty with John Lewis I wonder if they will care???
On the rare occasions that things are running smoothly all is fiine but at the moment produced model is far from useful.
Keep away from the freely it is a complete waste of yout money!!!!!!

The box initially connected ok to the router but I had difficulty switching the TV back on after switching it off so was constantly having to abandon the Manhattan box altogether and use normal remote and non-internet TV.

New router installed by different internet provider and now the Manhattan will not connect at all. The fixes suggested on their website assume that their remote is effective at managing them but it does not. Even if the remote worked, it is a Goldilocks piece of kit. Press the buttons too softly and nothing happens. Press too hard and several channels ping through.

It is disingenuous of Manhattan to include a Contact Us field on the website because it simply takes you to more questions and answers though with multiple thumbs down responses it eventually leads to a field where the issue(s) can be typed and submitted.

There may be simple answers to these issues but, in the absence of a human-to-human conversation for technical advice, the Manhattan box is unusable and gathering dust.

UNRELIABLE (several factory resets needed)
BUGGY SOFTWARE (recordings sometimes vanish from library)
BLACK BLOB (appears erratically on screen when playing recordings or live pause, but not present on live tv)

All this, and it is only 6 months old.

I now have 90-odd recordings with no way of moving them to another unit. Repairs I am told will take 7 days, and may or may not be possible.

DON'T BUY

Worked perfectly until the Freely outage in Aug. Now I cannot get certain channels (BBC always works fine) without having to go down or up a channel constantly to get the channel up. Tried everything. I have consistent speeds of at least 200Mbps download and 22Mbps upload, so I do not think speed is the issue. On researching this has to do with the 5g broadband, A problem I did not have before the outage but still with 5g. Nice box but if you have 5g broadband then stay clear. I am wondering, when the time comes to replace, whether this problem will occur with a Freely TV. Going back to aerial and Amazon Firestick. Bonus that Firestick has the Now app, which the Aero doesn't.

1. Every 3 or 4 days it just refuses to work and has to be unplugged. I restart it the following day
2 A new one fro me. I tried to watch ITV1 live but was told I have to sign in to ITVX to watch it. A FREE TO AIR channel here in the UK. When I go to the ITVX app I am signed in and can watch ITV1 there

This box seems to have been let out early before it was ready. Or are we, the paying customers, being used as free guinea pigs to test this for a companay too lazy to do theier own research?
It has become one problem after another

Just swapped my Humax 5000t thought with listening to Google the Manhattan was better only records 2 progs but it would be ok Boy what a mistake the picture is disgusting even hd looks faint really soft disgusting they even sell this machine and Google says it's the best bet they just read the brochure dont but one get a second hand humax Manhattan are completely rubbish

My manhattan is less than three months old but has stopped working properly. I phoned them but gave up after 50 minutes. What am I supposed to do now?

Box keeps stopping . Screen goes blank. Have to unplug from power to reset it.

Don’t waste your money.

Manhattan S4-R 2TB Freesat 4K TV recorder.
The box is sold with a 15 day program recording menu. They didn't say its 7 day in front, 7 day in the past & the day you are on. That is not an EPG.
The box itself appears to be OK, but the remote has been badly designed. in that its just about impossible to do anything in the dark without switching the lights on to find a button on the remote. Why the yellow button for deleting a recorded program, all main menu controls should revolve around the main up/down/left/right/OK buttons in the centre of the hand set. Much prefer my old Humax that i had for 15 years, but this was cheaper. "You get what you pay for".

I found that "channels" arise separately from the Apps.
I thought a "scan for channels" would use the internet and Apps but no, if you unplug the aerial and run the scan, the screen says Scan failed and offers and a default to the BBC mauve screen and a TV licence reminder. (to get out of that I had to press the white Home button.)
It did not do this before the the recent "important channel update" which insisted upon a rescan for channels. Also new was Itvx crashing when trying to stream EFL highlights; you get the Porky sponsorship, four adverts, then it resumes not to EFL highlights, but to live play of the BBC News channel.
Edit Channels feature offers five minorBBC channels and insists that you keep one of them, so I chose BBC News.
To remove it I rescanned for channels, selecting "delete all existing channels, favourites" etc. and sure enough, "Scan failed" removed that last residual BBC channel.
What you can't do, for some reason though, is delete the apps, e.g. the BBC iplayer, so who knows if one day again a random BBC channel will interrupt again a crashed app?
This FAQ seems to be relevant. support/manhattan-t4r/faq/can-i-watch-freeview-channels-without-an-aerial
(PS I also found that ITVX "Heartbeat" episodes available are only the very late series, whereas Roku ITVX App offers back to Series 1, so possibly Apps might not offer the series you expect.)

Manhattan aero freely box:- problems, factory resets, every week brings some problem

This review is specifically about the Aero box. Picture quality is really good hence 2 stars instead of 1. The rest of the product is poor though. The system is very buggy with frequent screen freezes that require a reboot. The Freely system was down for a while but the freezing issue occurred before that and continues to this day. A system reset doesn't solve it. I've seen several other users complain about the same issue so it doesn't seem to be an isolated problem. I wouldn't recommend this product unless the software becomes more stable and reliable

This box kept cutting the apps off half way through a program.and you would have to unplug the box to reboot 2 or 3 times you get in contact with the Manhattan team they come up with an idea to clear the problem but it goes away for a day or two then it's doing the same thing I've given up so people out there be shore you don't waste your money

Manhattan aero -Many issues since purchased. Freezing picture, long loading time for apps, itvx app signing me out, remote left/right buttons often have to be pressed several times before working. Have switched it on and off numerous occasions to try to sort problems. £70 paid and not happy

The Manhattan Aero box is good when it works. I've already had it replaced once due to neverending problems. Now there is an issue with the HDMI CEC connectivity and the TV cannot see the Aero. Only way around this is power everything down and disconnect the HDMI leads to reset the "handshake". I've asked if there is a software update in the near future to resolve the issue and if not it will be sent back for a refund.
There's been a few software updates since release. Looks like the were released for sale before being fully tested. If you're thinking about buying an Aero wait twelve months until the problems have been eradicated.

So wish I had bought a Humax again. I really dislike Manhattan. Only recording 2 channels is very restrictive. I have to check daily to ensure it records what I have set it to record. I really dislike the fact it doesn’t show how many episodes a series is, so I have to check online myself. Tip of the iceberg of many niggles. The Humax was fantastic for accurate programme description and information and especially its recording capacity. So wish I had bought another Humax, which lasted 10 years, without any issues.

Owned and used a Manhattan T3 Freeview Play box on our Sony TV which is used in a spare bedroom for when family of friends stay with us. Never let us down, excellent signal through the roof Ariel and still giving great service.

Now purchased the Manhattan Aero Freely TV box to use as a stand by system on our main LG 4K tv in the lounge. A breeze to set up, outstanding picture quality.

I will also praise the Manhattan TV business website for their update service over past times for the T3 box, the efficient way their website works when registering the newly acquired Aero box. Well done all.

I owned a TR-3 for many years. Faultless in all this time, a delight to use it never failed me - it just worked. I eventually switched this box for a Manhattan Aero box as my use of the recording facility grew less and less. I like Freely and with the price of the Aero box, this was a no-brainer.
After some delays due to stock limitations, when the box arrived I had it set up in minutes and I'm genuinely delighted! Love the on-screen guide layout, the excellent picture quality and ease-of-use. What's not to like?

18/5/26 T4 R box delivered.
30/5/26. RETURNED
Result!
Mary

If I had seen Trustpilot reports on the Manhattan TR-4 Recorder I would have never bought this unit. I do have other recorders a Sony & Phillips, but they are running out of space, hence my purchase of the Manhattan T4-R recorder. I have now had the Manhattan T4-R recorder for about a week and record various programs for the following week, which range from programs that are BBC1, Channel 4 and accross all of the channels that are on Freeveiw. Only half the programs was actually recorded even though it had the Record Symbol against the program to be recorded, and of those programs that were actually recorded, most of those programs had picture freezing spots when playing the program back. That is to say the picture would freeze for a moment several time during playback then try and catch up with the sound. As a test I have recorded the same program on three recorders a Manhattan a Sony and philips recorder. The Sony & Phillips recorders played back the program perfectly, the Manhattan T4-R had freezing spots on playback.
When reporting this to Manhatton's Tech Support and explainning the problem, the Tech Support went off at a rate of knots spouting off all sorts of technical jargon and would not let me speak at all, which is absolutly RUDE. Manhatton's Tech Support considers that there is nothing wrong with their Manhatton T4-R and would not listen to a word I was saying. If their Tech Support will not allow their customers to get a word in edgeways when customers report problems to them, then they must already know about the problems and pitfalls of this unit. If Tech Support is not prepared to listen to their customers then their Tech Support is non exsiting and they are just as bad as the reliability of their products. Buying the Manhattan T4-R is a waste of time & money and is absolutly a load of rubbish. Just look at the complaints on Trustpilot.
I urge those that are looking for a TV recorder not to buy a Manhattan T4-R, buy something else instead.
Derek Gutteridge