The team at MacGregor and MacDuff were very responsive and helpful in organizing 7 outfits for a wedding party arriving at different times. The staff (Edinburgh pick-up) were very attentive during t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased my Highland dress from MacGregor and MacDuff a few years ago and I was highly delighted with it, I recently needed a larger waistcoat and the one I ordered is a perfect colour match to... Zobacz więcej
Fantastic service throughout the whole time of my hire , everyone was so helpful and kind! I had to make a few small changes to my hire pretty close to the date of collecting and it was not a bother t... Zobacz więcej
Reakcja na opinię
We were notified when the shawl was ready - earlier than we had expected. It was ready for collection when I arrived and the shop assistant was very pleasant to deal with. We are very happy with the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Napisane przez firmę
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Dane kontaktowe
2 Dawson Road, G4 9SS, Glasgow, Zjednoczone Królestwo
- 0141 280 3398
- macgregorandmacduff.co.uk
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Expertise plus a commitment to quality…
Expertise plus a commitment to quality customer service.
Perfect.
C.Johnson - London
April '26
13 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Carlton,
Thank you so much for your kind words. We’re delighted you had such a positive experience with us.
Kind Regards,
Rachel
Best of the Best
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my face. Quality of their products is also world class
30 marca 2026
Odpowiedź od MacGregor and MacDuff
Hi Anthony,
Thanks very much! We’re so glad you’ve had such great experiences with us every time — that really means the world. We look forward to welcoming you again soon!
Kind Regards,
Rachel
Quick service
Despite quoting a 5 week delivery, you responded very positively to my request for an earlier date and in fact delivered in less than 3. Thank you
16 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Richard,
Thanks very much! We’re glad we could speed things up for you and get everything to you sooner than expected.
Kind Regards,
Rachel
We were on quite a tight timeline for…
We were on quite a tight timeline for ordering something before our wedding but the team at MacGregor and MacDuff got it all sorted and shipped with plenty of time to spare. Excellent service, quality product. Thank you!
16 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Emma,
Thank you for the great feedback. We’re pleased we could accommodate your timeline and ensure your outfit arrived ahead of your wedding. It means a lot to hear you were happy with both the service and the quality.
Kind Regards,
Rachel
Unbelievable service and managed to…
Unbelievable service and managed to deliver goods prior to my wedding date provided. Quality of the product is excellent
15 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Rory,
Thank you so much for your kind words. We’re delighted we could get everything to you ahead of your wedding and that you’re happy with the quality of the product. Congratulations, and thank you for choosing us!
Kind Regards,
Rachel
As soon as I submitted my order…
As soon as I submitted my order customer service reached out to establish the timeline in which I need it. They were very communicative and delivered in the agreed upon time frame.
8 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Laura,
Thanks very much! We’re so glad our team could support you from the moment you ordered and get everything to you on time.
Kind Regards,
Rachel
Great knowledge and expertise.
8 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Graham,
Thank you so much for your kind words. We really appreciate your feedback.
Kind Regards,
Rachel
Thrilled
Bought skiagn dubh as a birthday gift. Son wanted it quite quickly for a wedding he was attending. Item arrived in plenty of time and he was thrilled with it. Lovely quality too
10 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Dawn,
Thank you for your kind words. We’re delighted the sgian dubh arrived in time for the wedding and that your son was so pleased with it.
Kind Regards,
Rachel
A disappointing purchase
The item arrived safely, well packaged and well before the requested time. However, I was disappointed with the item. The fastening device was of poor design and difficult to use. Fortunately my wife is an accomplished seamstress and was able to remake the fastening device to something more user friendly. Secondly the material is somewhat heavy and not suited to make a bow tie. In my opinion this item did not represent good value for money.
9 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi David,
Thanks for taking the time to leave feedback and I am sorry to hear of your disappointment with the bow tie. Our Orders Team will be in touch shortly.
Kind Regards,
Rachel
Absolutely could not be happier with…
Absolutely could not be happier with the entire transaction! I realize I was making unusual requests with tight timelines. EVERY interaction with your staff (emails and phone calls) were helpful and kind.
Upon arrival in Edinburgh the kilts were waiting and they are beautiful.
I've already passed your contact information on to friends and acquaintances.
Thank you for the beautiful kilts and making the process easy and enjoyable.
For what it's worth, I seldom respond to feedback requests such as this. I couldn't be happier.
8 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Jon,
Thank you so much for such a wonderful and thoughtful review. We’re truly delighted we could accommodate your requests and timelines, and that everything was ready for you on arrival in Edinburgh.
It’s fantastic to hear how happy you are with the kilts and the whole experience, and we really appreciate you recommending us to others. Your kind words mean a great deal to the entire team.
Kind Regards,
Rachel
Amazingly helpful and personable team
Amazingly helpful and personable team. Straight after my order was placed, asked if they could help me any further. Delivery was prompt and I was super happy with what I received. 100% will be working with them again!
16 marca 2026
Odpowiedź od MacGregor and MacDuff
Hi Tom,
Thank you for the great feedback. We’re pleased our team could assist you throughout and that the delivery and product met your expectations. We look forward to seeing you again!
Kind Regards,
Rachel
Quick and professional team
Quick and professional team. Quality of item very good. Thank you
6 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Angus,
Thank you for the lovely review. We’re delighted you’re happy with both the quality and the service.
Kind Regards,
Rachel
I needed a specific tartan for our…
I needed a specific tartan for our handfasting ribbon at our wedding. I found the perfect thing at MacGregor and MacDuff. Great communication. I told them the date of the wedding and they made sure it was delivered well in time. Five star!
31 marca 2026
Odpowiedź od MacGregor and MacDuff
Hi Jayne,
Thanks for your wonderful feedback. We’re delighted we could help you find the perfect tartan for such a special occasion, and that everything arrived in time. Wishing you all the very best for your wedding day!
Kind Regards,
Rachel
Great communication
Great communication. Delivered on time and goods were as expected. Thank you for keeping me informed of the delivery status.
18 marca 2026
Odpowiedź od MacGregor and MacDuff
Hi Jennifer,
Thank you for the great review. We’re pleased the delivery, communication, and product all met your expectations.
Kind Regards,
Rachel
Attended an appoinntment for a fitting…
Attended an appoinntment for a fitting for a new jacket , friendly , helpful staff.
Nothing was too much trouble for them .
Great service
18 kwietnia 2026
Opinia niezależna
Odpowiedź od MacGregor and MacDuff
Hi Paul,
Thank you so much for your kind words. We’re delighted you had a positive experience at your fitting and that our team could help make everything easy for you.
Kind Regards,
Rachel
Great product from a great company
2 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Ian,
Thank you for your review! We’re delighted you’re happy with both the product and your experience with us.
Kinds Regards,
Rachel
Fantastic customer service
Fantastic customer service. Managed to replace item that was lost in post and refunded delivery
2 kwietnia 2026
Odpowiedź od MacGregor and MacDuff
Hi Tracey,
Thank you so much for your kind words. We’re delighted we could resolve this quickly for you and appreciate your understanding.
Kind Regards,
Rachel
Great Company
I've ordered gift sets twice from MacGregor and MacDuff and not only are these quality products but i have found the customer service to be first-class
26 marca 2026
Odpowiedź od MacGregor and MacDuff
Hi Emma,
Thank you so much for your lovely words and continued support. We’re delighted you’ve chosen our gift sets more than once and we’re so pleased you’ve been happy with both our products and customer service.
Kind Regards,
Rachel
Great experience
Process from google search to fulfilment of order was great. The website was easy to navigate and ordering easy to complete. Consignment delivered in good time, looked just like the website pictures and of excellent quality.
4 marca 2026
Odpowiedź od MacGregor and MacDuff
Hi Ross,
Thanks so much for your kind feedback. It’s wonderful to hear you found the website easy to use and that everything arrived as expected and on time.
Kind Regards,
Rachel
Professional and efficient service - definitely use again!
Lauren was so professional, knowledgable and helpful when we met face to face. First time using MacGregor & MacDuff and will definitely use them again. Fitting service was excellent- efficient and on time.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od MacGregor and MacDuff
Hi Bernie,
Thank you so much for your kind words. We’re delighted to hear Lauren provided such professional and helpful support during your visit. It’s wonderful to know your first experience with us was so positive, and we look forward to welcoming you again in the future.
Kind Regards,
Rachel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.