Luxxshapers Recenzje 164

Scam company. Impossible to return badly fitting item and now I'm getting "message undelivered" responses from the email address they provide.

Avoid avoid avoid
3 emails and still no response on how to return an item for refund. Total scam AVOID.

Order came but total waste of money, about 2 sizes down from what it’s meant to be and crap quality, going in the bin

Avoid have never received my order and tried over and over again to contact Company no answer

I’d have given 0 stars if that was an option. Wish I’d have read the reviews - customer service is non existent. Impossible to return an item as it has to be approved by customer service first, who ignore all correspondence. Item wasn’t great either - supposed to be a body shaper but it didn’t hold anything in at all, just stretched to my body shaper. I’m angry at my wasted money.

I wish I read the reviews for this site first!! ABSOLUTE SCAMMERS!! Wanted to return and have emailed and “live chat” multiple times to hear no response. Absolutely disgusting!! If I could give 0 stars then I would!!! DO NOT BUY FROM THIS SITE!!

Worst company ever,they are scanners,I wish I checked out the reviews.They will never respond,just there to take your money and that's it.Dont ever go near this site Very useless people

Item was ok when arrived but it didn’t fit me and was too late to exchange for a smaller size. I attempted to get a refund and was met with zero response. After several more attempts I started a dispute with my bank so hopefully I’ll get my money back that way.

Ordered for premium delivery for a event 2 weeks later still not recieved item and heard nothing back do not order from these wish i looked at reviews first

Wish I’d read the reviews before purchasing, what a waste of money. No reply whatsoever from customer service to return products that are not that great. Strongly advise against buying from here.

They stole my money. This is a dubious company and Meta should be aware. I never got the item I paid for.

Awful!! No return possible. There is an email to initiate return and after a reply saying they’d get back- nothing!! No response to emails now!!!
Wish I’d read previous reviews ☹️

No customer service AT ALL!!
Do not order from this company
THEY DO NOT OFFER REFUNDS OR EXCHANGES
THEY JUST TAKE YOUR MONEY.
SCAMMERS !!!!

Awful company. Complete scam. This is my genuine experience. Hope it stops people ordering from them. Ordered shapewear for a wedding in September. Paid for next day delivery.
The company never sent the items out as ordered. I contacted my card company to say that I hadn’t received them. And they turned up one week later (after ignoring my emails and online chat)
I returned the items. Unopened and unused as they weren’t delivered on time. Sent them back recorded. The same parcels were rejected by luxxshapers and returned back to me. I contacted them again, miraculously they emailed back to say they weren’t operating from that address. So I had to re send them to another address. They have not issued my refund. I’m over £300 down in shapewear, and also £12 down in postage. My credit card company won’t do a charge back because they said I’d received the items. I’m beyond gutted. Wish I’d have just ordered skims and spent the money on a reputable company.

Do not order from this company, I've been waited 6 weeks now for my refund, can't get a response from the company!

Complete Scam Company.
I returned my items back to them over 6 weeks ago and can see they have been received back. Have chased them daily by email for my refund (£150!!) and keep getting one sentence answers. Was told 3 weeks ago refund would be 3-5 working days!
Have now initiated a claim through my bank as can't see my refund coming back to me anytime soon!
Complete scam artists and should be shut down!

Never received my order. Customer services reply is one sentence.."I will look into this and get back you"..which they haven't anyway..contact number goes straight to answer phone.Scam..don't send any money to this company.

I’m never one to write reviews but for this, I had to. If I could give no stars I would! PLEASE AVOID ORDERING FROM THEM! I placed an order which ended up being the wrong size so wanted to know if I could process an exchange, didn’t even want a refund but just an exchange. I sent a email on the 21st October, then a follow up on the 31st October as I hadn’t heard back

They finally got back to me today and the response was “I’ll look into this and get back to you” NOTHING ELSE WAS WRITTEN. Their customer service is appalling! The product sizing is very off as I used the charts to help me find my size and now no way of getting my money back (the product I got was £85).

This company is awful, with appalling customer service. Do not order from them! I'm unable to return the item I have ordered, they have stopped replying to my emails.

This company is absolutely shocking and I really wish I'd have read the reviews before ordering from them. Paid for express shipping 1-3 days over a week ago for my item and its still not been dispatched. After 3 emails I finally got one back saying "we will look into this and get back to you". So far no one has. Please do not waste your time and money. They need reporting to trading standards

Shocking communication. Paid for express delivery (1-3 days) did not receive my item for over a week. Sent countless emails to the company and got no reply.
As the item didn't arrive in time for my event I want to return it and again sent numerous emails to which no reply until I eventually received a reply saying 'what's wrong with your order'
The item itself isn't great quality wither. I will not buy from this company again, their attitude is that of a spoilt brat.