I ordered a pair of crescent moon and star miss-match dangle earrings on Thursday - they arrived on Saturday morning, beautifully packaged. I knocked off a star as the beads were loose in the net b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Have previously bought 2 pairs from this company and love them. However most recent pair had a green glass finish. Gold clasp part no problems but after 3 wears the green is fading rapidly and now... Zobacz więcej
Reakcja na opinię
Amazing customer service!! I purchased a gorgeous ring, after a couple of days of wearing it I noticed a few stones had fallen out. Email sent, replacement offered and accepted. Unfortunately the... Zobacz więcej
I’m so happy with the jewellery I ordered it’s beautiful and unique. Comes in lovely packaging would be ideal for gifting. I have already ordered another ring. There was an issue with my delivery whic... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Luxe Tones is a British jewellery brand on a mission to offer on-trend unique jewellery at affordable prices, for every occasion. As seen in Vanity Fair, Cosmopolitan, Heat & more. 30 Day Returns. Same-Day Dispatch. Satisfaction Guarantee. Free Shipping.
Dane kontaktowe
Suite 3, 40 Fullers Court, Lower Quay Street, GL1 2LW, Gloucester, Zjednoczone Królestwo
- info@luxetones.com
- luxetones.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My necklace came in 6 different pieces…
My necklace came in 6 different pieces all broken it was a total waste of money 😞

Odpowiedź od LUXE TONES
Gorgeous item
Gorgeous item, beautifully packaged. This was my first order & I will definitely be using Luxe Tones again for myself & for gifts for friends & family.
Thank you!
Jill x
Product review
Delivery was quite quick but product wasn’t the quality I expected
Fabulous company with beautiful unique…
Fabulous company with beautiful unique products.
Great items!
From start to finish the process was simple and easy. Postage was reasonable. Quick delivery. And the item itself ... oh, JOY 😃! Could not be happier. Colour is amazing. Fit was easy to do. Quality stood out a mile! Happy days ...
Bracelet
Loved my puma head bracelet good quality and fast delivery. Good company.
Great quality
This is the 3rd time l have ordered from Luxe Tones. Great quality, lovely jewellery and at an affordable price. Speedy delivery too.
Excellent service!
I received my first order from this company and l am delighted! The panther cuff bracelet is beautiful, nice quality and arrived very quickly. It was well packaged for safe arrival and gift wrapped in a velvet pouch. No hesitation to buy here again. Thank you ❤️
Ordered a few times
Ordered a few times. Earrings, necklaces and anklets. Excellent service and jewellery is great value and well packaged. Highly recommended 👌
Pretty jewellery but it barely lasts…
Pretty jewellery but it barely lasts and their online form never seems to work!
I ordered 3 different bits - 2 pairs of earrings and an anklet for Christmas. One pair of earrings is yet to be worn and I’m worried now!
The other earrings I was putting in and the clasp broke in my hand, they sent a replacement. So far they’re ok but not worn much and I feel like the second I try to wear them it’s just going to break again!
The anklet was broken on arrival, they sent another after some communication problems which took some time, and the first time I then wore it it broke! Literally just fell off my ankle mid wear! I contacted a minimum of 3 times via their online contact form and got no response - I eventually realised I could contact via instagram and did that where they then refunded me pretty swiftly but there seems to be huge communication issues with forms not working or being able to reply to emails! The jewellery also doesn’t seem to last which is a shame as it’s very pretty.
I bought my friend a pair of earrings…
I bought my friend a pair of earrings for her birthday. A month later she told me that the clasps were not working properly so she couldn't wear them. I emailed Luxe Tones and they responded almost immediately. A new pair were sent out and the customer service was exactly how it should be! Well done 👏
My experience was really good … helpful…
My experience was really good … helpful information … easy to order and my goods arrived beautifully wrapped with care along with a lovely thank you note … thank you!!
Very bad experience this company
Very bad experience this company. Received a necklace, wore it for two days and it broke. Contacted company, it took 5 days for them to respond… when they did I was offered a 25% discount on a further order. Contacted them again and had no response so far. The necklace was not fit for purpose so I expected to receive a refund.

Odpowiedź od LUXE TONES
The necklace I ordered arrived very…
The necklace I ordered arrived very quickly and is perfect!
Earrings are stunning and the gift…
Earrings are stunning and the gift packaging is really lovely, I bought these for a gift but will definitely be buying more for me !
Doświadczenie Trustpilot
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