I ordered a pair of crescent moon and star miss-match dangle earrings on Thursday - they arrived on Saturday morning, beautifully packaged. I knocked off a star as the beads were loose in the net b... Zobacz więcej
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Have previously bought 2 pairs from this company and love them. However most recent pair had a green glass finish. Gold clasp part no problems but after 3 wears the green is fading rapidly and now... Zobacz więcej
Reakcja na opinię
Amazing customer service!! I purchased a gorgeous ring, after a couple of days of wearing it I noticed a few stones had fallen out. Email sent, replacement offered and accepted. Unfortunately the... Zobacz więcej
I’m so happy with the jewellery I ordered it’s beautiful and unique. Comes in lovely packaging would be ideal for gifting. I have already ordered another ring. There was an issue with my delivery whic... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Luxe Tones is a British jewellery brand on a mission to offer on-trend unique jewellery at affordable prices, for every occasion. As seen in Vanity Fair, Cosmopolitan, Heat & more. 30 Day Returns. Same-Day Dispatch. Satisfaction Guarantee. Free Shipping.
Dane kontaktowe
Suite 3, 40 Fullers Court, Lower Quay Street, GL1 2LW, Gloucester, Zjednoczone Królestwo
- info@luxetones.com
- luxetones.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Delighted
I ordered a pair of crescent moon and star miss-match dangle earrings on Thursday - they arrived on Saturday morning, beautifully packaged.
I knocked off a star as the beads were loose in the net bag, the hoop had popped open.
Other than the packing niggle, I’m delighted with my purchase and will happily buy again.
Cheap tat and returns ‘are not received’ so refund not given
Bought a ring from here and it looked like cheap tat. Returned it at my own expense and have proof of postage but they’re claiming the ring was never received so won’t refund me. My experience has been poor and I’ve now lost money so wouldn’t advise anyone to buy from here based on this.

Odpowiedź od LUXE TONES
Lovely necklace
Lovely necklace delivered promptly and beautifully presented. Just what I wanted and very affordable

Odpowiedź od LUXE TONES
Love the heart necklace
Love the heart necklace, so pretty getting lots of nice comments. Speedy delivery and good comms.
The earings i bought were not…
The earings i bought were not hypoallergenic. Im unable to wear them

Odpowiedź od LUXE TONES
Easy to use website and very quick…
Easy to use website and very quick delivery service
Beautiful necklace and stunning turquoise stone …
Beautiful necklace and looks more expensive than it is. I love Luxtones and have built up quite a lot over the past couple of years. Thank you.
Gorgeous statement heart earrings. Treat yourself!
I’m absolutely thrilled with these heart earrings! They’re so me. Very pretty and no reactions so far so believe them to be gold plated on stainless steel. That’s important to me as I am really sensitive to nickel. Got these with a discount code and honestly for the price I don’t think they can be beaten.
Fast delivery and beautiful necklace
Fast delivery and beautiful necklace.
Customer service excellent.

Odpowiedź od LUXE TONES
Beautiful and unique pieces fantastic customer service
I’m so happy with the jewellery I ordered it’s beautiful and unique. Comes in lovely packaging would be ideal for gifting. I have already ordered another ring. There was an issue with my delivery which was entirely the fault of Royal Mail but the customer services was excellent with a super quick and professional response from an actual human not AI bot. Couldn’t recommend this company more.

Odpowiedź od LUXE TONES
Disappointed
Bought the heart gemstone gold necklace last week and was so disappointed, the chain feels so light and flimsy and is a much more fake looking gold than shown in the picture. The length of the chain is really short and feels tight around my neck. For £36 I expected higher quality

Odpowiedź od LUXE TONES
Beautiful, affordable jewey
It looks exactly like the photo. Good quality and I have had lots of compliments.

Odpowiedź od LUXE TONES
Excellent after service
I ordered a pair of earrings from luxe tones then realised there was a matching necklace so ordered separately and asked if they could be sent together saving on one postage this was done swiftly. The earrings and necklace arrived but there was a slight fault on one of the earrings, I emailed and a replacement was sent straight away no quibble. I would definitely recommend luxe tones. 👏
Great experience
Arrived very quickly. Delighted with my earrings. Would order again
Quick delivery and lovely earrings
Quick delivery and lovely earrings. Definitely would order more in the future

Odpowiedź od LUXE TONES
Love all their items
Love all their items, excellent quality, wrapped beautifully and the customer service is second to none! Would highly recommend
Overall, very pleased
The jewellery i ordered was a little more lightweight than I had hoped but it looks beautiful and the pricing is fair. Delivery was super fast too. One of the pair of earrings I ordered was faulty and this was quickly replaced with a new pair with no quibble. Great service
Beautiful products I have bought from…
Beautiful products I have bought from here many times and absolutely loved the products. I have also bought many gifts in which my friends loved!
I had a problem with delivery in which Luxe Tones resolved within 24 hours. I would 100% recommend this online shop.
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