Luxembourgtcg Recenzje 96

Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After waiting since December on my order and after countless messages I finally received my money back this month after threatening with legal consequenses. At first it all seems quite harmles... Zobacz więcej

Oceniono na 1 z 5

I made 2 orders back in November 2025, I asked the owner to give me an update on the orders and every month he was saying that the orders would be ready by the end of that month and would ship as... Zobacz więcej

Oceniono na 5 z 5

Jeder der hier sich über die Bestellzeiten beschwert sollte mal selber schauen wer da hinter steckt. Ich habe einmal bestellt und alles rechtzeitig bekommen. Sogar eine Promokarte war gratis dabei. Hi... Zobacz więcej

Oceniono na 2 z 5

Price is fair. Communication only on Instagram. While using Support on Shop there is no response. Tried it twice. After cancelled order via Paypal it tooks over a month to get an email with the... Zobacz więcej


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

96 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

LXBTCG-3107-25 & 3157

LXBTCG-3107-25 & 3157

Had a delay but I guess the guy is overwhelmed with orders and not able to fulfil them.

I called him directly on his phone number which he gave in the shipping update email. I received both my orders after 3 weeks! Which was what mentioned on the site. But definitely not a scammer. I placed another order for loose single cards and that was also fulfilled order ID: 3656! After I spoke with him on phone.

I’m guessing, if he has the stock he’s dispatching immediately. Not sure exactly but there was delay! Small business so, I guess it’s taking time but I love that I’m able to get Japanese cards here in EU!

If you have anything, maybe try calling!
Kind and genuine guy. Will buy from him again but I will give a gap for few days as it’s taking very long for deliveries.

Thanks!!

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not order here!

Do not order here!! First shipping was ok now waiting for more than 1.5 month on my new order and with no respons on my mails and messages.

20 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered 1 December for a couple hundreds euro

LXBTCG-3541-25

I ordered for a couple hundreds of euro's.. and except the email you get after ordering i got nothing from them.

I tried to contact multiple times by the contact on the website but got ZERO response.

Iam really disappointed in this webstore.. I really feels like a scam to me..

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Ja, ik zal hier vaker bestellen.

Ja, het wachten duurde wat lang maar was het meer dan waard en kon de verkoper ook niet voorzien. Voor deze prijzen ga je het echt niet snel ergens anders kunnen kopen. Het is een jonge ambitieuze verkoper die net is begonnen en moet leren. Toon eens wat begrip en wees eens lief voor elkaar, je feedback kan je ook op een nette wijze communiceren naar de verkoper.
De order was super netjes en veilig ingepakt zodat het niet kon schuiven in de doos. Een leuke extra voor het lange wachten was ook erg leuk. En niet te vergeten de communicatie met de verkoper verliep vlot en soepel. Hij was erg vriendelijk en behulpzaam.

Ja, ik zal hier vaker bestellen.

18 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Dont answer mails and won’t let you cancel orders

Be aware that this shop don’t do cancellations on orders - even though they haven’t even shipped the order.

I’ve never seen a policy like that from any shop ever, so I’m writing this review, to let everyone aware of this.

I also contacted the shop a couple of days prior to my cancellation request, asking about the timeframe for the shipment - no answer. Only got in touch with me, when I asked for a cancellation.

17 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Never again

I bought a box 40 days ago and I still haven’t received anything , asked for money back because I start thinking that this is a scam and he said that he can’t give money back but my order will be there soon . How soon ? More than two weeks have passed since he told me and still nothing .

18 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I have ordered several times already…

I have ordered several times already and so far it hasn't been an issue.
My last order was placed on 18 November. I haven't heard anything. Emails are completely being ignored and there is no update or respond from them whatsoever.
This is definitely going to be my last order and I would highly recommend everyone to stay far away from them.

16 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Bad experience

I will say: the prices are good and for the first 2 months maybe the deliveries were quite on time, the guy handling this shop
is kind and initially I was happy with the service.
But during and after Black Friday it all went wrong: I am pretty sure he was overwhelmed by the numbers of orders he received (since he doesn’t have a limit of stocks on his shop) and initially he started making false promises to people, saying the orders were ready and they would ship in coming days, sometimes even mentioning they would be sent on a specific day and in the end they weren’t .
The situation got out of control and now he barely replies to any messages, completely ignoring his customers and as result a lot of people are rightfully mad.
I too am a customer with multiple pending orders for more than a month, tried to reach out multiple times on multiple platform, only got 1 reply with the false promises my orders would be shipped few days later, specifically on Friday the latest, which didn’t happen.
Now he says he will be closing the shop for a couple of months. I really hope when reopening the owner will be more transparent, and will get some help from other people, or limit number of stocks, because until I will see improvements I, for sure, will not buy anything else from this shop and I advise whoever reads this to do the same.
All I can say for now is answer to your customers with realistic timelines, no matter how bad it is.
Good luck

12 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Schriftliche Anfragen wurden mehrfach nicht beantwortet

Schriftliche Anfragen wurden mehrfach nicht beantwortet, kein Versand nach über 4 Wochen. Zum Glück hat Paypal mein Geld zurückgeholt, sonst hätte ich es wohl nicht wieder gesehen. Finger weg! Nachdem Paypal das Geld erstattet hat kam auf einmal eine Stornomail, dann kann reagiert werden, komisch.

7 listopada 2025
Opinia niezależna
Oceniono na 4 z 5

Long waiting time even on pickup orders

Ordered booster box a the beginning of the week. When choosing pick up option it said the orders are usually ready to be picked up in 2 hours. Didn't receive any updates yet and the owner is not responding.

Update (06.02.2026): still not received pickup order, ordered on 9th of December.

Update: received the package and bonus for a long wait. Once the shipping problem will be figured out, can recommend to order there.

14 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Waiting for feedback and order status

Waiting for feedback and order status. I ordered more than 2 weeks ago without any reply.
If you not replying to mail my order number is ORDER #LXBTCG-3510-25 please cancel that one and come back to me asap!

13 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Great service, but...

Ordered 4 boosterboxes a month or so ago, it took a bit longer them expected but knowing the context thats completely understandable. Although i hope the vendor will try better to communicate with its clients in the future when there is a delay in shipping. I got everything but the only tip i want to give is to pack more bubblefoam into the boxes for shipment, my 4 boosterboxes were put in a carboard box that just fits them, no bubble foam or other good enough protection could be put in the cardboard box, which means all my boosterboxes have been roughed up. Kudos for the extra umbreon card as a suprise, its one of my fav pokemons🖤

13 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Top Preise Top Service.

Top Preise Top Service. Auch wenn der Versand länger dauert ist das trotzdem ein Top Shop, da er super Preise hat und immer auf Fragen antwortet. Würde jederzeit wieder bestellen. Kann ich zu 100 Prozent weiterempfehlen. Vielen dank

11 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered two times during black Friday…

Ordered two times during black Friday deals(25 and 27.11)and still didn't get anything. No response, I tried to contact multiple times.. order lxbtcg-3166-25 and lxbtcg-3269-25. Edit: refunded like 4 weeks ago and still didn't get any money.

11 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

It takes months to get your order

I recommend staying away from this site. They are not scammers, but they simply do not have products in stock and you will have to wait months to receive your products. Running a business is not a joke, and being students does not justify all their mistakes. There are plenty of professional sellers to buy from.

11 grudnia 2025
Opinia niezależna
Logo Luxembourgtcg

Odpowiedź od Luxembourgtcg

Hi,
I would be really thankful if you would stop spreading misinformation. Yes orders take a long time, but products are always in stock except for single cards where the system sometimes oversells. You may be talking about gem pack vol3 or the pokemon center boxes which are delayed, not because of us. The maximum delay due to my wrongdoing has been 6 weeks. So yeah I would be teally thankful if you could contact me so we can work this out and find a solution: +352 661373199

Oceniono na 1 z 5

Zero response from the company..

I wanted to return my order and I did send a email before it was sended.. but still this company send the order to me.
I emailed once again and still no answer.. it has gone some weeks now without answer, I tried phone, company email and instagram… the bank is waiting for the return response now from LuxemburgTCG and still waiting.. IF you WATCH THIS, please see your email and response to my return on order: lxbtcg-2820-25

24 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered some cards and packs on the 4th…

Ordered some cards and packs on the 4th of November. Waited for a few weeks because he gave updates via email. Well, the estimated dates stated in those emails are not true at all. Got a message 2 days ago that it has been prepared, but haven't heard anything since again. No track & trace, no email that it has been shipped. And all that after almost 6 weeks.

10 grudnia 2025
Opinia niezależna

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