Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered three packs of self-tanner. Wrong colour arrived and the product does not work at all! Avoid! I wish I had checked reviews before buying. I have tried to contact their customer service team wi... Zobacz więcej

Oceniono na 1 z 5

Even though they go by Luxinova.de be aware that this is not a company in Germany. All items ship from China. Shipment is promised in 11 business days and now that we're past that, there are a lot of... Zobacz więcej

Oceniono na 2 z 5

Why it's taking so long is that the delivery is coming from China, then my package gets stolen from outside a business address because their courier thought it was a bright idea to deliver it @8:30 a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Overall it’s been great, delivery was a little tricky to Alaska but support was great. As for results I’m seeing great results, it’s definitely on the cheaper side for red light therapy but I can 10... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

At Luminova, our mission is simple: to provide affordable and effective hair care solutions that empower everyone to look and feel their best. We believe that achieving healthy, vibrant hair shouldn’t break the bank, and we’re committed to making advanced hair care technology accessible to all. Using the power of clinically proven red light therapy, Luminova has developed innovative solutions like the Hair Revive Pro, designed to promote hair growth, reduce thinning, and rejuvenate dormant follicles. Combined with natural, carefully formulated products such as our Hair Revive Spray, we offer a comprehensive approach to tackling hair loss. Our products are designed with simplicity and convenience in mind, making them easy to incorporate into anyone’s daily routine. Whether you’re just beginning your hair care journey or looking for a non-invasive alternative to traditional treatments, we’re here to support you every step of the way. We take pride in delivering high-quality, science-backed products alongside excellent customer service. Your satisfaction is our top priority, and we strive to ensure every customer feels confident in their choice to trust Luminova. Join thousands of customers who are transforming their hair and reclaiming their confidence with Luminova. We’re here to make affordable, effective hair care accessible for everyone—because you deserve it.


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly Recommended

Affordable product, with genuine results already showing after just a few months.
When i encountered an issue with the product, the customer support team were immediate in their response, very professional and extremely helpful.
Highly recommended.

27 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding results

Outstanding results. After three months of daily use the change is more than noticeable. In my case, I suffered from severe shedding after one or one and a half months of using it but, as soon as I passed through this phase, the change is amazing.

14 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Red light hair loss cap

Ordered the red light cap after seeing ads on social media, a lot cheaper than many on the market. Product worked well for about 9 months then the timer started playing up (would switch itself off after about 90 seconds). Luminova's customer support is superb and responsive and sorted the issue quickly. Recommended.

25 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

⚠️ Be very careful

I bought this product after seeing good reviews. I took the cap, massage and spray-on hair propduit package. I had to wait a good while for it to arrive at my house but customer service was top notch so no worries there.

Then the product arrived and I used it every day as recommended. In 3 weeks, I lost a lot of hair and my hair became even finer than before. After a month I stopped completely and I'm totally in a panic because the condition is catastrophic.

Customer service was top and refunded my money, but that's where it ends. I'm almost bald for 100€. So be careful

4 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Top-notch customer support!

I recently had an issue with my device, and I was blown away by the exceptional customer service at Luminova. After reaching out, Mary responded quickly and offered to replace my product along with a free scalp massager. The entire process was smooth and transparent, and I truly appreciate their commitment to resolving issues promptly. I highly recommend Luminova.

13 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

My hair is growing in nicely

Even my hairstylist has noticed new hair growth over the past 3 months. My hair is more dense and is filling in - definitely more volume, too. I have been recommending the Hair Revive Pro to my friends.

Also, my first device was faulty, so customer support has been great to work with. I'm looking forward to getting my new device.

12 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

This product has helped me regrow…

This product has helped me regrow parts of my hair that were already gone. It works form me but diet is also important to fight any inflammation in your system as well as having copper dense foods.

4 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

LUMINOVA CAP

Like I read it about other review. My product also didn't work long. Just 2 weeks and after that the thing doesn't even charge anymore. I'm very disappointed. Waste of money. I also don't know if using the spray for hairs from them it's SAFE. Cause when someone LIE, it's everything lies.

20 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

FALSE ADVERTISEMENT, RIP OFF!

This company sent a cheap INSERT with about 45 RED lights and a ball cap instead of the product shown in their advertisement showing a cap with about a thousand red lights inbeded in it. This is switch and bait, complete RIP OFF!!!

17 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Misleading Video / Poor Quality

Videos promoting this product are misleading. You get a very cheap baseball cap, then a pad that you need to locate in the cap (which doesn't sit very well). Doesnt over front to back or side of your scalp, so have to use it twice, for front of head and then back of head. Lasted one week. And I can see reviews here, many have stated that the product has lasted 2-3 weeks. Same Cap can be bought much cheaper on Catch.com

15 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

It doesn't look like the pictures- and it's already broken

Be aware, it doesn't look anything like what is in the product shots on their sales pages. AND mine only lasted 2 or 3weeks before breaking.

It isn't a hat. They do give you a cheap hat with it with a huge logo that isn't discreet.

The device is a narrow strip of LEDs that doesn't even cover your entire top of your scalp. I have to move it forward or backward and run extra cycles just to cover my hairline or my crown. It isn't big enough to cover both at once. And I have a small head. I wear kids size hats a lot of the time.

Aside from it breaking in 2-3 weeks of use, it just wasn't at all what I expected or even close to what they advertised.

I've contacted them about the issues and we'll see what happens. I'll update based on the experience.

24 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

My wife’s hair is growing back

My wife’s hair is growing back. It’s amazing, thank you!

16 stycznia 2025
Opinia niezależna
Logo Luminova

Odpowiedź od Luminova

Hi Ron,

Thank you for sharing your feedback, assisting in hair growth is our mission so to hear we could help your wife brings us great joy.

If there is anything else we can help with, please let us know.

Oceniono na 5 z 5

Great company to deal with

Received my Luminova cap in September but after about 3 months it failed. Contacted Luminova and after a couple of sent videos they replaced it. So impressed with their customer service it was a revelation. Great company to deal with. Special thanks to Mary with whom I dealt. X

15 stycznia 2025
Opinia niezależna
Logo Luminova

Odpowiedź od Luminova

Hi Noel,

I'm sorry to hear you had some issues with your cap, we will always be here if there are any other issues :).

I will pass on the message to Mary, she will be thrilled!

Oceniono na 5 z 5

Great product, great support…

The cordless device is SO conscience and relaxing to use! Although I had an issue with my device, a simple email and explanation had the support team remediate the issue swiftly and all through the Xmas and new Year period. Amazing product, amazing service. Thank you, Luminova!

6 stycznia 2025
Opinia niezależna
Logo Luminova

Odpowiedź od Luminova

Hi Adam,

We're thrilled to hear you enjoy the product so much!

Customer support will always remain one of our top priorities so I'm very glad to hear we could solve your issue.

If there is anything else we can help with, don't hesitate to let us know.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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