I liked the initial introduction call but the guy who I spoke with was extremely pushy and wanted me to also complete a poa there and then and was (in my opinion) very rude. I said that I didn’t want... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
All the staff we spoke with were polite, helpful and very informative. When asking questions we felt at ease asking for repetition. All steps were explained fully. Very happy with the service from st... Zobacz więcej
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I like that they were almost immediately available to respond to my e mails, with pin point advice and guidance . And were quite clear about the costs which were honest and competative.
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I am very satisfied with the great services provided by Secure Legacy,local will writer. The process was carried out with expert and efficient advise. Thank you, I would be happy to recommend to fr... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Dane kontaktowe
Zjednoczone Królestwo
- 0330 822 8449
- adminteam@securelegacy.co.uk
- localwillwriter.uk
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very efficient Compny
13 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi John,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
I can even think of some so…
I can even think of someone so understanding The lady listen listen gave me the best Advice I recommend anyone who which has kid and grandkids protect you’re safe with this company solid As A Rock Well Done ONE LOVE Cordel Laing
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very simple to use .everythonh i asked…
Very simple to use .everythonh i asked for was in my draft will .veru pleased woth thr process
22 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Andrew,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Staff were very clear and helpful.
15 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Sandy,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
From the 1st phone call to the last…
From the 1st phone call to the last email all I can say is what an excellent professional service.
I will definitely be using them again for another issue I need to put to bed.
17 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
I found every step of the way so easy…
I found every step of the way so easy to follow and understand.
21 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Steve,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The lady was kind and helpful
The lady was kind and helpful. Made the process simple.
21 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Ross,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Uncomplicated will.
Initial contact was ok and informative, however, I was assigned someone to help formulate the will and found his manner abrupt, intimidating, rude, and unfriendly.
I would have expected a little more understanding and guidance as I had no idea of the process.
If I hadn't already paid for the service before this communication I would have used a different company.
After a couple of amendments on the draft copy, which were delt with quickly, I now have the will.
14 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
All our will writers have a legal and ethical duty of care to highlight any vulnerabilities in your estate planning.
We aim to provide all relevant information and highlight any potential vulnerabilities, as part of our duty of care.
We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
King Regards,
Secure Legacy.
To be honest there were several…
To be honest there were several mistakes in the first copy, but I have been impressed with the immediate attention I received over the weekend, putting it right.
21 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Gaynor,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Straight forward
Straight forward , waiting for it to arrive.
I have recommended to others.
21 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Bernie,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very helpful and friendly gave good…
Very helpful and friendly gave good advice made it easy to get our will done in just the way we wanted it.
17 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Bridget,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi Elaine,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
All fine
All fine, except the instructions which came with the Will were not exactly clear so l had to give Secure Legacy a telephone call to confirm what to do.
13 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The process was very straightforward…
The process was very straightforward and dealt with professionally very the telephone, excellent service and good value for money
12 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Sue,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Will service
the service was good and were friendly .just one spellingmistake in my son name thanks
16 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi Maureen,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Basic will after divorce
As I only had a basic will it was fairly straightforward. However I did not appreciate the condescending manner of the person trying to convince me that I was unable to undertake POA without their assistance. There was a fair bit of hard sell. Had I not have been aware of what they were discussing I would have found myself £000s out of pocket.
No need to have them as an executor or to have them execute POA. All a money making exercise. The will itself was fine eventually.
Edit after their reply:
I was not "advised". I was actually laughed at and made to feel a fool for wanting to sort my POA myself.
18 marca 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you — (and you were absolutely within your rights to stick to the basics you wanted.)
Kind Regards - Secure Legacy
Good apart from the pressure selling techniques used.
The initial person i spoke with was really helpful and gave some useful advice. The will it self is fine but I felt there was pressure selling for add ons to the will and also to do a lasting power of attorney. Whist I appreciate the benefit of this, it felt like she would not conclude the details for the will until I had watched another video re PoA. It was then like double glazing sales in that they could do me a half price offer. When I said I would need to think about it, I felt her attitude changed towards me. I was not sent the draft copy of the will, despite having paid the full fee up front, until she had rung me back re the PoA. When I asked further questions re the cost, there was hidden costs she had failed to mention. I am pleased with the will, especially for the cost, but would not recommend them to anyone who may be easily pressured to buy unnecessary add ons.
1 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you — (and you were absolutely within your rights to stick to the basics you wanted.)
Kind Regards - Secure Legacy
I only made a tentative enquiry and now…
I only made a tentative enquiry and now I’m getting bombarded with calls many times a day. Tried to block but they use many different numbers to try to get through. Has put me off considering using them.
After requesting deletion of my contact details they responded as follows..."Hi Gary,
Please note that while the review remains live on our Trustpilot page, we are unable to proceed with the deletion of your contact details, and your data will therefore remain on our system. As a result, you may continue to receive communications in relation to your original enquiry.
Once the review has been removed, we will be able to action your request promptly and delete your data from our records, which will ensure that all further contact ceases."
Clearly trying to influence/bribe me to remove the review! Draw your own conclusions.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
We have tried contacting you regarding your review but have been unable to reach you.
If you could contact the office at your earliest convenience on the number below as we are eager to resolve this issue.
Kind Regards - Secure Legacy
0330 822 8449
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