I liked the initial introduction call but the guy who I spoke with was extremely pushy and wanted me to also complete a poa there and then and was (in my opinion) very rude. I said that I didn’t want... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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All the staff we spoke with were polite, helpful and very informative. When asking questions we felt at ease asking for repetition. All steps were explained fully. Very happy with the service from st... Zobacz więcej
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I like that they were almost immediately available to respond to my e mails, with pin point advice and guidance . And were quite clear about the costs which were honest and competative.
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I am very satisfied with the great services provided by Secure Legacy,local will writer. The process was carried out with expert and efficient advise. Thank you, I would be happy to recommend to fr... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Dane kontaktowe
Zjednoczone Królestwo
- 0330 822 8449
- adminteam@securelegacy.co.uk
- localwillwriter.uk
4,4
Doskonała
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They kept me “ in the loop “ and well…
They kept me “ in the loop “ and well informed of whats happening throughout my experience of creating My Will
30 kwietnia 2026
I liked the initial introduction call…
I liked the initial introduction call but the guy who I spoke with was extremely pushy and wanted me to also complete a poa there and then and was (in my opinion) very rude.
I said that I didn’t want to do the poa today and he was inferring that I am stupid as not willing to commit to spending more money than I currently have . Left a very bad taste in my mouth !
10 kwietnia 2026
I like that they were almost…
I like that they were almost immediately available to respond to my e mails, with pin point advice and guidance . And were quite clear about the costs which were honest and competative.
30 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very helpful and explained everything I…
Very helpful and explained everything I needed to know
23 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very approachable
Very approachable, personable and down to earth. I asked just to keep it simple...and they did👌
30 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Excellent polite,friendly and courteous…
Excellent polite,friendly and courteous service from start to completion.
23 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Such a relief made very easy for me by
Such a relief made very easy for me by. Very helpful staff
28 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very friendly and helpful.
29 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Taking my deceased wife off my will
I had to change, re-new my current will as my wife had recently passed away. The staff at local will writer gave me clear and honest advice about how to complete this task. I had only just arranged an appointment via the website and received a phone call from secure legacy almost straight away. They talked me through all the steps of completing the will. I then laid out to them what details I wanted to be included in the document. They treated me with real empathy and compassion as I had just recently lost my wife and they really paid attention to everything that I had to say. I paid a £20.00 deposit at this stage and would have to pay the remaining £27.00 on completion of the document. I was then emailed a draft copy of the will to look over all the details I had requested to be included in the will. They made it really simple for me to understand and all I had to do was confirm the will was correct via email. They then sent the will package out to me via the postal system. All I had to do then was get two witnesses to sign the rear page and sign it myself. It was as simple as that, It was a breath of fresh air not to be buried in legal phrases and complicated paragraphs. I would recommend using this company for any legal requirements that you need.
29 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi Dara,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Were very easy to deal with,very…
Were very easy to deal with,very friendly service i would recommend secure legacy to others,very prompt and done and sorted within days.
21 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
We’re friendly professional explained…
We’re friendly professional explained and answered my questions
28 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
All the staff we spoke with were…
All the staff we spoke with were polite, helpful and very informative. When asking questions we felt at ease asking for repetition. All steps were explained fully. Very happy with the service from start to finish.
28 kwietnia 2026
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Do not pay this company for LPA forms
Do not pay this company for LPA forms! They are readily available on the Gov.com website for you to complete yourself for a much smaller fee. This company lead my Dad to believe they could complete the process for him for £400 which is cheaper than going through a solicitor. Although that may be true, what they neglected to mention is that they just fill in the gov.com forms online that any idiot can do themselves and then charge you £400 for the privilege. We called legacy wills to try to come to an agreement as we were still happy to go ahead with the will but wanted to withdraw from the LPA and asked for a refund. The lady on the phone quickly lost her temper with my Dad and said it was written in their terms and conditions that you won’t get a refund after 14 days of payment. When my Dad explained that he didn’t understand what the point of paying all the money was for she proceeded to keep interrupting my Dad and said “I don’t know what you want me to do, it’s in our terms and conditions on our website”. This company shows a complete lack of empathy for people who are elderly and aren’t as online literate as others. He was never sent any terms and conditions or signed any acceptance of these terms at any stage. He did everything on the phone and email and was convinced to do the LPA forms via this company under the guise of being a great deal. Which it is not. Very disappointed with the customer service (or lack thereof) that we have received from this company.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
This certainly doesn't align with our usual service standards, evident from our numerous 5-star reviews and excellent rating on Trust Pilot.
However, based on the limited information provided, we are unable to locate you on our systems.
Since you’ve experienced problems, we're keen to make things right for you if possible so please can you reply privately to this review with the necessary details and one of our team will reach out to assist you promptly.
Regards - Secure Legacy
0330 822 8449
Odpowiedź od Secure Legacy - Localwillwriter
Hi Sarah,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Odpowiedź od Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
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