Amazing experience living with loc8me Had some small problems moving into the house that were sorted very quickly thanks to Gabby and Fran. Amazing house and great team
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
At Loc8 me, I deal with Emma, Izzy and the wider team. They are a truly professional, proactive and very responsive team who hold a wealth of knowledge and expertise in the field. I have worked with t... Zobacz więcej
Reakcja na opinię
AVOID AVOID AVOID in Nottingham. Absolutely useless. Problems started as soon as my daughter moved in. Water ingress into her room, mold, musty smell, damaged paintwork. Had to move out and commut... Zobacz więcej
Reakcja na opinię
Phil G came round from Loc8me to help with a few maintenance jobs at the house and did a great job. He fixed issues with the door stops, helped clear and tidy the garden, and sorted several other bi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Dane kontaktowe
202 Ashby Road, LE11 5AA, Loughborough, Zjednoczone Królestwo
- hello@loc8me.co.uk
- loc8me.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 92% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had a smooth experience when moving out…
Had a smooth experience when moving out and Connor helped facilitate the process very well

Odpowiedź od loc8me.co.uk
Connor was extremely helpful with all…
Connor was extremely helpful with all aspects of the process. He removed any anxiety and worries I had and allowed for a seamless move. Couldn’t have gone any better

Odpowiedź od loc8me.co.uk
Had an issue resolved
Had an issue so called up the Nottingham branch. Tom helped me alongside the team to resolve this issue. Good service.

Odpowiedź od loc8me.co.uk
Suleman
This is one of the worst estate agent ever in UK,the building leaking, food being Stalin, no hot water no heating for weeks,the mattress full of bugs which cause my daughter getting rush all over her body ,the carpet all warn out fully of bugs,we had homeless people sleeping inside the building for months even after reporting it took loc8me weeks to kicked thim out and another week's to fixed the front door all the students never feel safe ,the windows not closing properly during winter time,
All these problems still they say we can't get out of agreement and if we leave we have to pay until end of August.😔😔
To all student in Birmingham bywater building please be aware of them *Loc8me* and stay far away from these crooks!! When you go to view the accomodation they promise you everything will be fixed within a week so they give agreement to sign as soon as do..that's it now they got you hooked they will take months to fixed and than break down again.

Odpowiedź od loc8me.co.uk
Really helpful and easy to work with
Really helpful and easy to work with, house is really nice.

Odpowiedź od loc8me.co.uk
Female safety and inadequate…
Female safety and inadequate investigation so I contacted and wrote a previous review in relation to my daughters safety within a property that was rented out by this company that may suggest no one uses as they rebut all responsibility when things get tough and I am now left in a position of seeking legal advice which I will take all the way my daughter originally too the tenancy on under the impression there was another female within the property that later pulled out but my daughter was not informed and then moved 2 males into the property that intimated her and went into her room and bathroom when told the company they did nothing would not supply locks on doors when asked for security and this there response
I am sorry to hear that Abbie has felt uncomfortable in the property. We do take any concerns around tenant safety seriously, and I can see from the communication that the branch has already responded to the issues raised and spoken with the other tenants where appropriate.
As previously explained, Abbie viewed and accepted the property as it was, including the layout and the fact that there are no locks on the bedroom doors. We have also checked the pre-tenancy communication and there was no request made for a female-only house share. The tenancy agreement remains legally binding and there is no break clause, so Abbie and her guarantor remain liable for the rent unless a suitable replacement tenant is found.
We are unable to release Abbie from the tenancy on the terms suggested. That is our final position on this matter.
Where allegations relate to threatening, criminal, or inappropriate behaviour, these should be reported to the police so they can be properly investigated. As managing agent, we cannot make findings on criminal allegations, but we will continue to respond to any reported tenancy or property management issues in the correct way.
We also need to be clear that, due to data protection and the tenancy position, we can only discuss certain details with Abbie and her named guarantor. We will therefore continue any further tenancy-related correspondence with the appropriate parties.
I appreciate this is not the outcome you were hoping for, but our position has now been confirmed.
Terrible company
Terrible company, they will try and find way to charge you more. Worst company to deal with, AVOID LIKE THE PLAGUE - Lincoln Branch.

Odpowiedź od loc8me.co.uk
Christian was very helpful and…
Christian was very helpful and accommodating in helping us find a house

Odpowiedź od loc8me.co.uk
I had very good a smooth customer…
I had very good a smooth customer service experience especially from Ollie from loc8me.

Odpowiedź od loc8me.co.uk
Loc8me Leeds: do not trust
Loc8me Leeds offered my daughter a flat with her friends, all the contracts were signed, guarantor in place, deposits paid then they came back and said that the price was wrong and tried to increase it by £30 per person/ per week. They said it was an admin mistake and would not honour the advertised price or the signed contracts. Absolutely disgusted with this company.

Odpowiedź od loc8me.co.uk
Excellent service from Emma at the…
Excellent service from Emma at the Loughborough office, dealt with my enquiry quickly!

Odpowiedź od loc8me.co.uk
Phil G
Phil G came round from Loc8me to help with a few maintenance jobs at the house and did a great job. He fixed issues with the door stops, helped clear and tidy the garden, and sorted several other bits around the property. Everything was done to a really high standard.
Phil was friendly, professional, and really helpful throughout the visit. He explained what he was doing and made sure everything was properly sorted before he left. As a really nice extra touch, he even left us little goodie bags at the end which was completely unexpected and very appreciated.
Really pleased with the service and how efficiently everything was handled.

Odpowiedź od loc8me.co.uk
Working with Tayib has been a great…
Working with Tayib has been a great pleasure. He is extremely communicative and conducts himself with a high degree of professionalism.
Would 100% recommend him.

Odpowiedź od loc8me.co.uk
Easy and smooth experience
As my first experience as landlord I was a bit nervous about the outcome but Emma, Izzy and the team from Hull Agency guided me and took care of everything. The whole process was easy and smooth with great and fast communication.

Odpowiedź od loc8me.co.uk
They charged £77 for the replacement of…
They charged £77 for the replacement of a broken toilet seat without telling the tenants how much this was going to cost prior to the instalment. We were also not notified when the toilet seat was going to be replaced. I would not recommend using loc8me, go with Parr Houses or Toplets instead.

Odpowiedź od loc8me.co.uk
Excellent help
A big thank you to Aaron for helping us find a house. He helped the process be less stressful and listened to everything we had to say and showed us all the houses that fit what we were looking for. We were worried about the house hunting due to it being January, but Aaron helped us find houses and kept us updated.

Odpowiedź od loc8me.co.uk
Attempting to charge £195 for water leaks and old furniture
I was a tenant with Loc8me Liverpool for nearly 3 years. Upon leaving, they attempted to charge me £195 (more than my entire deposit) for a 'professional deep clean.'
The 'damages' they are using to justify this charge are actually structural water damage. The photos they uploaded show 'rashes' on the walls and marks inside cupboards that were caused by water ingress and damp during the tenancy—these are maintenance issues, not cleaning issues.
They are effectively trying to make a tenant pay to fix long-term water damage and the natural aging of furniture that was already old/vintage when I moved in. Be very careful with your deposit and ensure you report every single leak in writing, or they will try to charge you for the damage later.

Odpowiedź od loc8me.co.uk
I had a flat inspection and it went…
I had a flat inspection and it went really smooth. Niamh was very respectful and it felt like she was listening to my issues.

Odpowiedź od loc8me.co.uk
Bath Properties
Was shown three properties by Francesca, who very kindly drove us to the second and third locations. Despite the heavy rain we had found ourselves caught in, she was incredibly friendly and helpful.

Odpowiedź od loc8me.co.uk
The experience me and my friends had…
The experience me and my friends had with this company, and Josh specifically were great, he was extremely nice, and was great at giving us all the information about each house we got taken to. They also helped with finding houses for us to look at, and were extremely kind and helpful the entire way through.

Odpowiedź od loc8me.co.uk
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