loc8me.co.uk Recenzje 

Amazing experience living with loc8me
Had some small problems moving into the house that were sorted very quickly thanks to Gabby and Fran.
Amazing house and great team

I only give one star because no stars isn't an option.

House was incredibly dirty and smelly on moving in requiring 5 hours of cleaning by 4 adults to make it anywhere near habitable. It really was disgusting. Smell persisted until moved out a year later and since moving out we've had to wash everything ti get rid of smell on our things.

Throughout the tenancy any issues such as repairs were either ignored or bodged, often requiring further calls about the same issue. On one occasion the front door lock was broken and poorly repaired leaving tenants trapped in the property (no other access door) - after climbing out of the window to get help, tenant was asked by repair man when he eventually came back "do I have to teach you girls how to use a lock". He then realised it was indeed broken.

One night the fire alarm went off, and tenants had not been given code to switch it off and the out of hours agent told us they had no record of the property existing and to just wait until it went off. Three calls and 90 minutes later, they found a number as the alarm blared on.

Male repairmen let themselves in to the property with no notice or knocking, more than once and even after complaint. On one occasion only knew they had been there due to video doorbell.

I could go on...

Staff are rude, lack basic professional communication skills and contributed to this being the worst rental property ever. Would suggest anyone avoids this letting agency at all costs.

They are now trying to avoid repaying the deposit, forgetting that the property was substantially worse when tenants moved in then when they moved out. They are using photos of damage from previous tenants to keep our deposit!

Avoid avoid AVOID.

At Loc8 me, I deal with Emma, Izzy and the wider team. They are a truly professional, proactive and very responsive team who hold a wealth of knowledge and expertise in the field. I have worked with these guys for a few years now and can honestly say it’s a please and ease working with them. Nothing is ever too much trouble and the entire team always go the extra mile to provide constant customer satisfaction

I rented a room in a shared house through Loc8me Bristol from July 2025 to June 2026 and had an extremely poor experience. If you're a student looking for a stress free year with reliable property management, I would strongly recommend not choosing Loc8me!

Throughout the tenancy, multiple maintenance issues were reported and were either ignored or not responded to for weeks.
At one point, we were without a washing machine for four weeks despite repeated phone calls and emails, from myself, other tenants and even my parents. I was told it would be replaced soon, but no action was taken. Upon arriving at the property it was full of old tenants belongings, which I mistakenly didn’t photograph as evidence. Another issue was the handling of property viewings. Staff would often enter the house without properly announcing themselves and, on several occasions, entered my room after only a brief knock. This happened while I was working and at times when I was not appropriately dressed, which felt like a serious invasion of privacy.

Loc8me also moved a new tenant into the property approximately two weeks before the end of our tenancy without notifying any of the existing tenants beforehand. I only became aware of this after speaking to the property manager, who told me that informing us had simply slipped his mind, despite having seen me in person on several occasions and having ample opportunity to do so.

Towards the end of the tenancy they were alerted to the fact that the landlord was conducting a property visit (who I assume by their reactions hadn’t seen the property in a while.) For around three weeks, builders and decorators (to no fault of their own) were constantly present, making it difficult to comfortably use the property. In one instance, a builder entered my room while I was out, damaged and knocked over my belongings, and caused paint and debris to fall onto my possessions.

Overall, the experience caused considerable stress throughout the year and negatively affected both my wellbeing and that of other tenants in the house. Having now moved out, I am having charges taken from my deposit despite being reassured that I’d receive my full deposit back.

If you're a student in Bristol considering renting with Loc8me, or a parent checking the reviews for your child, and choose to ignore the negative reviews like I did, please think again. Based on my experience, I did not feel that tenant concerns were treated with the level of care and urgency that we deserve.

I would not rent through Loc8me again and would seriously recommend anyone to look elsewhere.

Had a great experience working with Tom. Fast and easy communication, knows his stuff. A lot better experience than I’ve had previously with accommodation companies.

Other than getting housing for the year, I can't express how much I would dissuade anyone from trusting their services - particularly in Loughborough.
This company pushes the boundaries since they can take advantage of students. My grievances in bullet points:
- The house was filthy - random underwear/socks were left in my room. Kitchen was filthy - a hazardous rusty microwave was left there AND they told me repeatedly they would clean it before we moved in - they didn't. I called them again and then I was told I had "high standards" and it wasn't their fault it was the cleaning company
- Our Toilet literally didn't function and flooded the bathroom (once)
- The extractor fan barely worked - which is literally illegal.
- They randomly sent men (plumbers/electricians/handmen) to our home WITHOUT ANY NOTICE - once again ILLEGAL and on a lesser note a breach of contract (they argued since the toilet overflowed into the bathroom once - it was emergency - okay sure but these men came a WHOLE WEEK LATER?? sure emergency... )
- Random workers coming without notice until I sent a formal email for them to desist.
- The plumber literally came to the house LAST YEAR for the same toilet and told them to replace it and that it was unfixable and they DID NOT FIX IT. (he told us)
- They tried to charge us for stains that were there to begin with (??? We sent them their OWN photos back from their inventory report before we moved in)

I had a roof over my head for a year, but at what cost?

AVOID AVOID AVOID in Nottingham. Absolutely useless. Problems started as soon as my daughter moved in. Water ingress into her room, mold, musty smell, damaged paintwork. Had to move out and commute from the Northwest to Nottingham every day!! Now won't give deposit back due to having to repaint the room and remove mold and water stains, basically wanting us to pay for the lack of maintenance. If I could give minus 10 I would. Staff are useless, have zero clue on how to deal with... basically anything. AVOID AT ALL COST!!

When I say DO NOT rent from Loc8me Bath, I do not say it lightly. I mean it. Absolutely do not rent from this company.
My experience with Loc8me Bath has been horrendous from start to finish. The staff demonstrated a complete lack of professionalism, and their handling of issues was consistently poor.
The first major problem arose before I had even moved in. The property I received was completely different from the floor plan I was shown when I signed the tenancy agreement. The house was significantly smaller than advertised, with an entire extension missing and a partition wall added that effectively cut one of the bedrooms in half. This meant I was paying for a property that simply did not match what I had agreed to rent. My housemates and I raised this issue repeatedly, but it was either ignored entirely or dismissed without any meaningful attempt to resolve it.
Unfortunately, that was just the beginning. Throughout our tenancy we dealt with rats, incomplete furnishings, torn flooring, an unsafe front door, and the property didn't even have bins when we first moved in.
If you value your privacy, this is definitely not the letting agent for you. On multiple occasions, staff and contractors entered the property without proper notice or communication. On one occasion, a contractor entered while one of my housemates was in the shower. This demonstrates a serious lack of communication within the company and a complete disregard for tenants' privacy and right to feel safe in their own home.
To make matters worse, at the end of our tenancy they have decided to retain our deposit and charge us an additional £619 for an end-of-tenancy clean. What makes this even more frustrating is that they failed to replace our hoover after it broke, despite us reporting the issue, making it impossible for us to clean the property to the standard they now claim was required.
This has been, without question, the worst renting experience I have ever had. From misleading information before moving in, to poor property maintenance, repeated communication failures, disregard for tenants' privacy, and what I believe to be unreasonable end-of-tenancy charges, the entire experience has been unacceptable.
I'll say it one last time: DO NOT rent from Loc8me Bath.

If I could give 0 I would. WORST COMPANY EVER. Do not rent as a student unless you want to be scammed. We (5 girls) rented a house through this company and do not even know where to start on the issues we experienced. Firstly, we signed a 5 bedroom house floorplan with a proposed extension, not offered a viewing due to 'construction' and presented with a 4 bedroom house with one bedroom cut in two with a partition wall with not prior warning! When it has been brought up no compensation was offered and Loc8me stated they 'didn't know'. Awful customer service and professionalism not to mention the fact we paid £52k for one bedroom less. If we were warned this we would not have signed the property as it was already extortionate. Secondly, We had men walk into our house with keys as if it was there own with no warning multiple times throughout the tenancy including when showering. I had a contractor try to force his way into my home after repeatedly telling him no. No privacy or safety. On multiple occasions Loc8me stated they weren't even aware of the visits themselves! Could have been anyone, not safe to live in as young girls when various different men across the town have a key.
Rats, Mould etc etc the list goes on. If renting in Bath do not choose this company for your student rental! Significantly distressing during our second year of university. Then they tried to keep our deposit at the end of the year for 'cleaning fees' even though it was spotless. No professionalism in complaints process, everyone seems very young like they are at university themselves. AVOID!!!!!!

I went for a viewing today and Cynthia was absolutely lovely! She was accommodating, answered all my questions and was very understanding about the queries I had.
10/10 experience!

The most unhelpful company in Leeds
Had serious concerns from day one which was no carbon monoxide monitor in bedroom when there was an old boiler in the bedroom
Damp on the ceiling where the rain leeked in kept being told that this was a historical problem told it was being fixed but never happened as they didn’t have a spare key

The list goes on and on never a solution from deputy Manger Holly only passing the blame on to my son !!!!

Do worry for the next young person going into that room at Regents Park

My son had a persistent cough when at Univ in that room. Home now and cleared up
Response from you

The carbon monoxide monitor wasn’t in the room when we first rented it We had to ask for one !!!!!!

Also tickets weren’t raised as we came into the rental office and told you about the water marks

You didn’t have a spare key so how could you go in and check and repair

Still worry about the next tenants

Tom, who answers the phone is always friendly and puts effort in to answer any questions when I call the nottingham branch.

Had Tom from Nottingham branch and he was so frickin cool man. Helped us out in getting our deposits back. WHAT A LEGEND! 😎

I recently enquired about a property, Tom from the Nottingham branch was super friendly and knowledgeable. He helped to find a suitable property and organise a viewing. The viewing was very useful in deciding on the right property for me.

Really lovely and helpful staff who were happy to thoroughly answer any queries I had, especially Tom from the Nottingham branch. Would definitely recommend to others and use again in the future.

Tom from Nottingham branch was truly amazing, he helped ensure the return deposit was successful. The level of professionalism from him and the rest of the branch is of high standards. Highly recommend

Tom helped me move into my new house. Made the experience so easy and fun, very pleased. I work part time picking cherries out of the gutter and giving them to poor children so I’m often stressed and tired, but Tom at Loc8me made everything so much easier. Very happy thanks.

I wish there was an option was for no stars.
This company had no compassion and care whatsoever if you are going to rent to students you need to realise we are not people with proper jobs they should just rent to adults at this point if they do not no how to treat us correctly.
My house was dirty not professionally cleaned all year, my move in date was delayed i was homeless. I paid for bills included and had no heating or hot water all year.
No fire regulation procedures were done
There company is a bunch of kids pretending to be real estate agents. I would not recommend. As a student myself who has lived other places LOC8ME has made my uni year the worst experience of my life.
The neglect is actually so crazy
STUDENTS DO NOT LIVE WITH THEM!!

Excellent insight, great knowledge and unreal experience. Very helpful insight on the area and top service, thank you!