Little Cake Co. Recenzje 

758
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Order #95391 - due for delivery today -30/10/26- but never arrived. No phone number for this company so had to WhatsApp and IG message but no reply. Royal Mail physically received the parcel 19:51... Zobacz więcej

Oceniono na 5 z 5

Fabulous service. Wonderful cakes that can be enjoyed by all. Definitely worth every penny .

Oceniono na 5 z 5

Superb company to buy from, such a mouthwatering selection of delicious cakes plus extras. Bought to let a friend know we are thinking of him and was even able to include a card as well as a lovely ti... Zobacz więcej

Oceniono na 5 z 5

I ordered a selection of cakes, which arrived quickly and intact in their packing The cakes were absolutely delicious with the texture of homebaked cake and wonderful flavours in each different to... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Cukiernia - ciasta

Napisane przez firmę

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

758 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(758)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 131

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The cakes were delicious

The cakes were very tasty and delicious. The were well presented and arrive in good order

1 lipca 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you for taking the time to share your feedback. We are delighted to hear that you've been enjoying your Little Cakes. We're delighted to hear that you're pleased with your experience with us and we look forward to baking for you again in the future. Thank you.

Oceniono na 5 z 5

Very pleased

I bought these cakes as a gift and the recipient said they were lovely.

30 czerwca 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you for your lovely feedback. We're so pleased to hear that our Little Cakes made a wonderful gift and that they were enjoyed by the recipient. Thank you for choosing us and we hope to bake for you and your friends & family again soon.

Oceniono na 5 z 5

Loved it

Loved it - last minute order for a vegan surprise and it arrived promptly, well packaged and simply the cakes were delicious 😋

21 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I sent these to my sister in the uk as a treat

I sent these to my sister in the uk as a pick me up, and she said:
“They were delicious! And all the flavours so different. We really enjoyed them”

I had a good experience with purchasing and delivery. I’ll be back to order again.

18 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Look elsewhere if you want to get your cakes for a special occasion!

If you’re thinking of ordering for a special occasion- would recommend looking elsewhere.

I ordered for my husbands birthday, cakes never arrived, had to chase customer services who finally responded after 2 days to offer me “a full refund as a gesture of goodwill”. They don’t seem to care that the entire point of the order was for a birthday party which they didn’t fulfil the order on. They blamed Royal Mail, not willing to take any responsibility even though the order was with the business. Poor service. I understand things go wrong but this was handled poorly and has left an even more bitter taste in my mouth.

13 czerwca 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you for taking the time to share your feedback. We are truly sorry that your experience with us fell short.

We completely understand how disappointing it can be when something planned for a special occasion does not go as expected. This was equally disappointing for us, as we work hard to ensure our cakes arrive on time because we know how important this is to our customers.

Please be assured that situations like this are very rare, and we take any delivery issue extremely seriously. We also appreciate your frustration regarding the delay in our response. Our bakery was closed over the weekend, which impacted our response time, but we did care deeply about resolving the issue once we became aware of the problem.

We fully understand the impact this had on your special occasion, and we are truly very sorry for any disappointment caused and that your experience did not reflect the level of service you rightly expected from us.

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

What can I say

What can I say. These cakes were for a 60th birthday celebration. They were beyond amazing. I could throughly recommend this company.
They were spot on with my amendment and so professional.
Will use again.

1 czerwca 2026
Opinia niezależna
Oceniono na 3 z 5

helpful but cakes poor

The company were very helpful with advice about postage but I am sorry to say the cakes were very dry and expensive for what they are. I would not reccommend

8 maja 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations on this occasion.
We put a great deal of care into every cake we make, so we’d be grateful if you could get in touch and tell us a little more about your experience.

We’re pleased to hear that our team was able to assist you with your queries, and we hope we can have the opportunity to resolve your concerns. You can reach us here: hello@littlecake.co.uk

Oceniono na 1 z 5

If I could give less stars

If I could give less stars, I would..
We ordered 36 cupcakes for delivery 10 days from the date the order was placed. We specifically requested Saturday delivery as it was an important birthday.
It got to 4pm Saturday with no communication from Little Cake co. and no sign of the cakes so emailed them. They responded 2 days later offering delivery that week... it was too late!! We had to go out and get a shop bought cake.
The cakes ended up being delivered on the Wednesday of the next week.. so disappointing!
We were offered a £10 voucher in compensation.
1. The shop bought cake i had to get cost more than £10 so doesnt even cover that expense.
2. Why would I go back to a company that let me down so massively?

Such poor service and disappointing efforts in resolving. Will not be going back.

3 czerwca 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

We're very sorry to hear about your experience and for the inconvenience caused. We'd really like to look into this further, so if you're able to provide the additional information we've requested via Trustpilot, our team can investigate what happened with your order. Alternatively, please email us hello@littlecake.co.uk

We'd also like to mention that for weekend events, we always recommend selecting delivery for the Friday beforehand to ensure everything arrives as expected for your special occasion.
Please note that our bakery is closed at weekends and operates Monday to Friday.

We're genuinely sorry that we let you down on this occasion and would welcome the chance to review this. We look forward to hearing from you.

Oceniono na 1 z 5

First and last time customer

First and last time customer. Bought as a surprise on a family member's special birthday. Mix up with delivery from the company meant she got the wrong card,so didn't think the gift was for her. Although company were made aware,they didn't let me know as the customer. Very poor customer service. Extremely disappointed and would not recommend (not due to mistake - as mistakes happen, but due to the very poor customer service and lack of understanding of the effect of the error).

15 maja 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

We're very sorry to read this and would like to sincerely apologise for the disappointment caused. While mistakes can happen, we appreciate that it's how they're handled that really matters, and we're sorry that you felt let down by the service you received. Please be assured that we will be looking into this internally to understand what went wrong and where we could have done better.
Thank you for taking the time to share your feedback, and once again, we're very sorry for the disappointment caused.

Oceniono na 5 z 5

Amazing!

Wow! I am so impressed with this company. I messed up with the delivery address yesterday. Mandy was in contact within minutes of receiving my email. Calm, helpful and rectified my error promptly.
My daughter has just had a baby and it was a treat for her and her family.
They received them this afternoon and are delighted with them.
Thank you Little Cake Company. I would recommend you to anyone.

4 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Mini cake rip off

When it arrived after spending £35 it looked like I had picked up from a local garage shop very disappointed with appearance also the dilly dinosaur cake had no dinosaur on it as in the picture very upset & felt was a con won't b using again could of bought 2 big cakes from Waitrose for the price.

2 maja 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you for taking the time to share your feedback. We're very sorry to hear of your disappointment. We'd encourage you to get in touch with our customer service team or kindly fill in the extra information request via Trustpilot so we can look into this further and help resolve any concerns. Our email address is: hello@littlecake.co.uk

For transparency, images of our packaging and products are available on our website before ordering, and our team is always happy to answer any questions prior to purchase.

We appreciate your feedback and would welcome the opportunity to discuss this with you.

Oceniono na 4 z 5

Cute cakes

Cute cakes - wonderful selection and choice. Delivery was perfect.

These were delightful for the occasion.

My only constructive comment is that they were very sweet. Purely subjective as to taste because as a family we are minimal on sugar.

27 kwietnia 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed your Little Cakes and that they were perfect for your occasion.
We really appreciate you taking the time to share your feedback with us, including your constructive comments. It’s always helpful to hear from our customers and we’re grateful for your support. Thank you.

Oceniono na 1 z 5

very very small cakes and extremely…

very very small cakes and extremely overpriced. and cakes very dry . complete waste of money

22 kwietnia 2026
Opinia niezależna
Logo Little Cake Co.

Odpowiedź od Little Cake Co.

Thank you for your feedback. For clarity, each of our Little Cakes is approximately 5cm tall with a 4cm diameter. We typically recommend allowing 2–3 cakes per person. We always aim to be transparent about sizing, and this information is available on our website. We’re also more than happy to answer any questions before an order is placed to ensure expectations are met.

We're sorry to hear about your experience and we’d love the chance to look into this for you and see how we can help. Please feel free to get in touch with us directly so we can understand a bit more and assist you. hello@littlecake.co.uk

Oceniono na 5 z 5

The Little Cakes

The Little Cakes were part of a champagne celebration where old friends were reunited after thirty years. It was a very special occasion. I placed an order a few days ahead, the cakes were fresh, moist and very tasty. I would have no hesitation in placing orders in the future.

21 kwietnia 2026
Opinia niezależna

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