Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I ordered a pair on sandals but they were too uncomfortable. They came quickly. But i probably will not order from this company again as they received the shoes back on the 19th and i have not hear... Zobacz więcej

Oceniono na 5 z 5

This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Zobacz więcej

Oceniono na 5 z 5

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Zobacz więcej

Oceniono na 5 z 5

I found the whole ordering online process easy to manage. Communication for collection was good and so was the time between ordering to collection. Collection it’s self was quick and easy, although... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami
  2. Sklep odzieżowy
  3. Sklep z dodatkami
  4. Sklep ze strojami kąpielowymi
  5. Sklep z odzieżą damską

Napisane przez firmę

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing.....

I absolutely love Linzi shoes....i have had quite a few pairs of shoes here... they are my go to first whenever i need shoes....They arrive very quickly and i have never had to send anything back.....Great company....

11 maja 2025
Oceniono na 1 z 5

Evri have damaged my parcel and I’ve…

Evri have damaged my parcel and I’ve not heard anything at all. It’s over a week ago and still waiting so I would love to review them if I had them.

30 kwietnia 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Julie,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.


Hannah, Customer Care Team

Oceniono na 5 z 5

Echo sandals

My echo sandals have just arrived, I bought a red and cream pair. I’m a size 5 but have a s
I’m foot and had to move buckle onto the next hole on both straps, but now they feel comfortable and safe. Would reccommed for summer. Will be buying more. X

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered and Evri lost it which Linzi…

Ordered and Evri lost it which Linzi has proof off but still no replacement shoes sent or a refund. Awful customer service.

24 kwietnia 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Joanna,

We would like to look into this for you.
Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Oceniono na 5 z 5

2 pairs of sandals

Bought 2 pairs of sandals,
they look so nice on, are comfortable.
Will be buying more price was cool.

no problems from ordering to receiving totally happy.

23 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Parcel never received and still waiting…

Parcel never received and still waiting for refund.
I would have rated 0 if that option was available.

19 kwietnia 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Oceniono na 2 z 5

Awful communication

Just received some sale sandals, which can't be returned according to their website but there are 2 small marks on the shoes, which is not acceptable even for sale items. have emailed them and as yet no response, they do not reply to emails as I sent them an email regarding stock of another sandal over a week ago, but if they don't respond to me and let me return the damaged sandals I will be contacting Trading Standards

1 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Yvette,

Thank you for bringing this to our attention.

I have checked this order and can see our customer service team has responded to your email within 24 hours and look forward to your response, our team do aim to respond to our customers within 48-72 hours.

Thank you for your patience in advance.

Linzi Customer Care Team.

Oceniono na 4 z 5

Goddess gold wedges

Bought the Goddess gold wedges.. loved them!
Quick refund for the shoes I returned.

10 kwietnia 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Dee,

Thank you for your lovely 4* review. I'm so happy that you've enjoyed your shopping experience. Thank you so much for choosing to shop with us.

Hannah - Linzi Customer Care Team

Oceniono na 3 z 5

Expensive return cost

Online store with a lot of offer and interesting design, but if you don't live in the UK, avoid this store because making a return turns into a very expensive process. Besides paying a return tax of ~€8, they were asked for €60 for shipping return.

While an online store, should offer more economical return options... Asking me for €60 to return it through their shipping "agent", when I only paid €17 for shipping it myself (under the same shipping conditions), doesn't make any sense.

26 marca 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi,

We’re glad you enjoyed the design and offerings on our site, but we completely understand how frustrating the international return costs must have been. While return shipping and local customs fees are unfortunately outside of our control, we’re actively looking at ways to better support our international customers.

We genuinely appreciate you taking the time to share this feedback and are currently working on making this experience better for our international customers, our customer service team have been in touch with you and look forward to your response.

Linzi Customer Care Team.

Oceniono na 1 z 5

International return policy would have stopped me from buying

I recently bought some boots. As I am in Australia, I received an email before the order was processed to ensure I understood the sizing was in UK sizes.
Unfortunately, the boots needed to be returned. What was not made clear to me was that I was responsible for the payment for the returns. For all international orders, while you email about the sizing, you should mention the return policy. I would never have gone through with the purchase if I knew it would cost me more than half of what I paid to return them. It was $75 dollars!
Should be more upfront about this to international purchasers.

11 kwietnia 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Hannah,

Thank you for reaching out and for bringing this to our attention.

I’m really sorry to hear about your experience with our international returns, and I completely understand your frustration. While we do clarify a return fee's will be deducted from your refund once received we also offer customers to return their order using their own return method.

Your feedback is incredibly valuable, and we’ll be reviewing how we communicate this and if there is anything further I can help with, please do get in touch.

Linzi Customer Care Team.

Oceniono na 5 z 5

Gorgeous sandals

Gorgeous sandals, great prices and great experience all around. Bought two pairs to try and both were gorgeous. Speedy refund for the ones I returned. Very comfy, could happily wear them all day and they looked much more expensive than they were

4 kwietnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

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Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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