Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I ordered a pair on sandals but they were too uncomfortable. They came quickly. But i probably will not order from this company again as they received the shoes back on the 19th and i have not hear... Zobacz więcej

Oceniono na 5 z 5

This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Zobacz więcej

Oceniono na 5 z 5

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Zobacz więcej

Oceniono na 5 z 5

I found the whole ordering online process easy to manage. Communication for collection was good and so was the time between ordering to collection. Collection it’s self was quick and easy, although... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami
  2. Sklep odzieżowy
  3. Sklep z dodatkami
  4. Sklep ze strojami kąpielowymi
  5. Sklep z odzieżą damską

Napisane przez firmę

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 91% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I ordered my first pair of sliders from…

I ordered my first pair of sliders from Linzi, I was a little apprehensive as they were very affordable. I have to say they are great, so much so I have ordered a second pair! I had made a typo on my email when ordering and customer services were very helpful. For summer sliders/sandals you can't go wrong.

29 maja 2025
Opinia niezależna
Oceniono na 5 z 5

All good!!

Fast dispatch and delivery. Really lovely sandals and a beautiful colour. Will definitely be ordering from Linzi again!!

20 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Poor Customer Care

I purchased a pair of sandals( having purchased several pairs of shoes in the past without an issue )Unfortunately , the buckle broke as I was trying them on for the first time. I returned the shoes stating the fault and requesting that the postage should be refunded for the return (as the goods were faulty) . The price of the faulty shoe was refunded but not the cost of the return postage. I consider this to be extremely poor customer care .
Having provided the info (as requested in Linzi’s reply to this review ) . I followed their returns protocol, and also added a written request with the return . I feel their response was ‘lacking’

20 kwietnia 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Annie,

Thank you for bringing this to our attention.

We do ask customer to get in touch directly with us via our contact us form via our website if a customer has any queries with their order and enables us to rectify this for the customer.

We would like to look further into this for you and requested additional information via Trustpilot and we look forward to your response.

Linzi Customer Care Team.

Oceniono na 2 z 5

Courier did not deliver.

Unfortunately I didn't receive my order. I was informed by Evri midway during the delivery process that my parcel was being returned to sender. I have no idea why. I have since received a refund from you, minus the return delivery charge which I was unhappy about as I had not even received the shoes.
I would like to reorder the shoes I chose, but worry that the same thing will reoccur.

12 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Denise,

Thank you for taking the time for this review.

We are sorry you did not receive your order and we want to make this right for you and want to ensure you receive your shoes.

We have requested additional information via Truspilot and look forward to your response.

Linzi, Customer Care Team.

Oceniono na 5 z 5

Beautiful

Beautiful shoes but unfortunately the wrong colour for my outfit so had to return

24 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Plenty of choice

Plenty of choice, colours and designs, you will certainly find what you’re looking for here. Reasonably priced and very well made and packaged.
Linzi never disappoints. You can earn a few points on your way which will help reduce the price on your purchase

17 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Linzi Trainers via Matalan

Good morning, I was trying to return a pair of trainers and on the paperwork you can't take the item back to Matalan you have to send direct to Linzi. The QR Code that you were asking to click into was a scam and I ended up going into Coin Cashgames, by luck my bank stopped them receiving £59.99 for these trainers. At present I am still trying to send these back and I'm at a lost now how to do it. Very upset and will not be ordering through Matalan again for Linzi shoes. Regards, Elizabeth

9 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi,

Thank you for your review.

We are sorry to hear about your return experience. Paperwork sent with your order does contain a QR code on the right hand side and this will take you directly to our Linzi/Matalan return portal.

Customers are important to us and have requested additional information via Trust pilot to look further into this for you and guide you through on how to return your order.

We look forward to hearing from you.

Linzi Customer Care Team.

Oceniono na 1 z 5

Can’t return item!

Bought sandals from Linzi through matalan on line. If you want to return them you have to do it directly to Linzi. When I tried to return them it came up as non-refundable. No reason given, nothing on matalan site to say you couldn’t return them when I ordered. Now stuck with sandals I don’t want. I wouldn’t buy from them again & would recommend to others not to use this company.

8 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi,

Thank you for bringing this to our attention.

Our customer service team have now been in touch via email regarding your experience. We can see a refund has been issued and we look forward to hearing from you.

Linzi Customer Care Team.

Oceniono na 1 z 5

I bought 2pairs of shoes only one pair…

I bought 2pairs of shoes only one pair fitted and I was told I can’t return the other pair so won’t use you again very disappointed

8 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Keeley,

Thank you for bringing this to our attention.

We would like to look further into this for you and have been unable to find your order details via this review and requested additional information.

We look forward to hearing from you.
Linzi Customer Care Team.

Oceniono na 4 z 5

My loveeeely espadrille wedges....

My loveeeely espadrille wedges arrived sooner than expected. They are beautiful. A great price too. I have bought them for a summer wedding, go with my dress perfectly. Easier on the feet than stilettos. I don't think I will be able to wait till August to wear them though.

8 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Sandals

Can't fault ordering and delivery.unfortunately I forgot about my feet needing a wide fit and these were too narrow. Can't send back as were bought from the outlet,so stuck with a lovely pair of sandals I can't wear😔

5 maja 2025
Opinia niezależna
Oceniono na 4 z 5

Refund given

Thank you Linzi customer service have got in touch and there was a misunderstanding between being given a refund or a credit.
I have now been told I will receive a refund so thank you hence I have changed experience and feedback
Regards
Ann

14 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Ann,

Thank you for reaching out regarding your return.

I can see our customer service are looking into this for you and have emailed you with an updated response. We look forward to your response.

Hannah - Customer Care Team

Oceniono na 1 z 5

No care for the customer

I ordered a pair of trainers and received an odd pair, 2 completely different trainer types. I suppose mistakes happen but the service I have received since to rectify hasn't been good at all. Email responses were of a blame me attitude. I won't be ordering again.

6 maja 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Laura,

We’re really sorry an odd pair were sent to you. To help sort this out, our customer care team sent you a return label. Sometimes, if old labels aren’t fully covered, parcels can end up coming back to you instead of reaching us, we completely understand how frustrating that must be.

As soon as we receive the return, we’ll be in touch. In the meantime, if there’s anything else we can help with, just let us know.

Linzi Customer Care Team.

Oceniono na 5 z 5

I love my shoes

I love my shoes, they look fabulous and are so comfortable. The finish is equal to shoes that I have bought which are 3 times more expensive.

1 maja 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Dowiedz się więcej o innych rodzajach recenzji.

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Oto 8 wskazówek jak napisać świetną recenzję.

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