Chocolates were a success for the friend I bought them for but the website kept emptying my basket, and then despite multiple tries just crashed every time I tried to add the gift message. I gave up i... Zobacz więcej
Reakcja na opinię
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Order arrived quickly by Royal Mail and very well packed in recyclable material. All dates on items were good allowing for enjoyment over the summer months and beyond - if we can resist that long! Wi... Zobacz więcej
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I bought three bundles and one single Dubai chocolate, the three bundles were packed into one parcel and one single one into separate box which in my opinion is waste of packaging. I don’t understand... Zobacz więcej
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Very fast delivery, Excellent packaging and even better Chocolate. Tried the new strawberry matcha bar and the new hazelnut milk chocolate bar - both delicious but the hazelnut was our favourite.... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.
Dane kontaktowe
London, Zjednoczone Królestwo
- lindt.co.uk
4,3
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Broken products & slow customer service
Such terrible customer service. Lindt responds to a customer once every week. My product came broken over 2 weeks ago & still no response or solution. Previously, the same thing had happened & I gave Lindt the benefit of the doubt.
Edit: Amazing, how once Lindt received this honest review, they responded a refund is "pending" of the product. These items were gifts 🎁 & had Lindt responded back earlier, we could have resolved this much quicker. A refund is the lazy way out.
It's just down to poor customer service.
17 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.
Thanks again, Lindt UK
Delivery was super quick
Delivery was super quick. I found the website easy to navigate.
The chocolate was as expected - delicious.
11 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy that our website was easy to navigate and your delivery was super quick! We're also glad the chocolate was delicious, as expected. Thanks!
Love Lindt chocolate 🍫 & well packed &…
Love Lindt chocolate 🍫 & well packed & fast delivery & delicious 😋.
11 marca 2026
Odpowiedź od Lindt Chocolate UK
We appreciate your wonderful feedback and are so glad you enjoyed our delicious chocolate, fast delivery, and careful packaging.
Odpowiedź od Lindt Chocolate UK
We're so happy to hear that you had such an amazing experience with our product! Thank you for buying so many boxes; we appreciate it.
Odpowiedź od Lindt Chocolate UK
We appreciate your positive feedback and are so glad you enjoyed our chocolates and the fast delivery! Thank you.
Odpowiedź od Lindt Chocolate UK
We're happy to hear that the recipient is very happy with the gift. Thank you for your positive feedback and for choosing our products.
I was looking for chocolates and my…
I was looking for chocolates and my wife loves them but expensive in shops and i googled and found you were cheapest so i bought 6 boxes and delivery free so i got a bargain and the service was excellent thanks Eric
25 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy to hear that you found what you were looking for at a great price! We're glad you were pleased with our free delivery and excellent service. Thanks for your positive feedback.
Odpowiedź od Lindt Chocolate UK
We appreciate your feedback and are so glad you had a wonderful experience. Thank you for taking the time to share.
As always lovely chocolate! Yum !
As always, my order was well packaged, delivered in the time frame and my goods were in perfect condition. Very happy with it.
25 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy to hear your order was well-packaged and delivered on time, and that your items were in perfect condition! We appreciate your positive feedback.
Odpowiedź od Lindt Chocolate UK
We appreciate your positive feedback regarding the product and delivery. We are happy you had a great experience.
Would definitely order again
Was very satisfied with the product, delivery and service overall.
28 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy you were satisfied with the product, delivery, and service. Thank you for your positive feedback; it means a lot to us.
Excellent Experience from Start to…
Excellent Experience from Start to Finish
Will definitely order from them again
24 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy to hear that you had such a wonderful experience with us! Thank you for your positive feedback; we appreciate your order.
Odpowiedź od Lindt Chocolate UK
We're happy you received your order quickly and in excellent condition. Thanks for your feedback!
The parcel was handed over to Royal…
The parcel was handed over to Royal Mail by Lindt on time, but was delivered to the recipient late.
24 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We appreciate your feedback and are happy to hear that the parcel was handed over on time. We're sorry it was delivered late by Royal Mail.
Wow factor product with superfast delivery
Always buy the 2kg Lindt Bunny every Easter as it is such a lovely gift for my grandchildren. It has a real 'wow' factor. Superfast delivery and very well packed.
24 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy to hear that the Lindt Bunny makes such a memorable gift for your grandchildren! Thank you for your kind words regarding our superfast delivery and careful packaging.
Perfect
Perfect. Ordering, service and delivery are all excellent, along with their website. Lovely chocolates.
27 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We appreciate you taking the time to share your experience. We're happy to hear that you found our website, ordering, service, and delivery excellent, along with our chocolates.
I had a box of Lindt bought for me
I had a box of Lindt bought for me for my birthday and have not had them for a while. The taste was different not in a good way and had a bad stomach after eating a few. They just don’t taste the same anymore. I used to absolutely love them but after a couple of chocolates I put them away and won’t bother eating the rest them, normally they would not
Last long as they used irresistible. I heard they have been bought out by another company so have they changed the ingredients I have been told that they are using different ingredients to save money. I was also given a chocolate Lindt easter egg at Easter and the egg did not taste like chocolate and also gave me a stomach upset. It just does not taste like real chocolate. I wonder if the ingredients have changed.
3 maja 2026
Opinia niezależna
Odpowiedź od Lindt Chocolate UK
We appreciate your feedback and are sorry to hear that the chocolates you received for your birthday did not meet your expectations. We regret that the taste was different, and you felt unwell. We'll share your comments with our quality team. Thank you for your time.
Good choice and very quick delivery to…
Good choice and very quick delivery to the Scottish islands
27 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're happy to hear that you had a good experience, especially with our quick delivery to the Scottish islands. Thank you for your feedback.
Delicious and good service.
Fantastic products, delicious as ever. Lindt are one company that hasn't yet removed all of the cocoa from their chocolate!
24 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We're glad you enjoyed our delicious products! It's great to hear you appreciate that we haven't removed all of the cocoa from our chocolate. Thanks for your feedback.
Big discount and quick delivery.
There were significantly larger discounts. Packaging was excellent and delivery was on time.
27 kwietnia 2026
Odpowiedź od Lindt Chocolate UK
We appreciate you sharing your experience with us. We're happy to hear that you were pleased with the discounts, packaging, and timely delivery.
Doświadczenie Trustpilot
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